Inside Sales cum CRM Executive

📍 Location: Paschim Vihar, Delhi

💼 Full-time | Office-based | 9:30 AM – 7:00 PM

About the Role

Inside Sales cum CRM Executive

Responsibilities

Sales & Order Management

Take regular orders from major existing customers based on their purchase habits or past communication.

Collection Follow-ups

Ensure timely payment collection and share updated ledgers as required.

CRM & Client Servicing

Coordinate post-order communication including production status, dispatch updates, and documentation.

Interdepartmental Coordination

Serve as a communication bridge between the customer, warehouse, and factory for seamless deliveries and issue resolution.

Ideal Candidate

• Background in 

  sales or account management

• Confident and clear communicator – someone who loves talking to clients

• Comfortable using ERP/CRM tools

• Good at follow-ups

  , tracking, and documentation
• Organized, responsive, and proactive

Performance Metrics

• No. of client orders booked weekly
• % timely collection achieved
• Client satisfaction & CRM response speed
• Coordination efficiency (delivery timelines met)

If you love nurturing client relationships, staying organized, and making sure everything runs like clockwork — we’d love to meet you!

📩 Apply now or tag someone who fits this perfectly.