Inside Sales B2C (Semi-Voice Process)

2 - 6 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Executive, your role will involve communicating with customers through email, chat, and calls, with a focus of 60% on calling and 40% on email/chat support. You should be quick and efficient in searching for parts in the live inventory and possess excellent communication skills to facilitate successful deals between customers and sellers. An essential requirement for this role is having an international accent and the ability to quickly grasp project requirements. Key Responsibilities: - Communicate effectively with customers and sellers to facilitate successful deals - Search for parts in the live inventory promptly - Evaluate products based on price, quality, availability, and other criteria - Negotiate with vendors to secure the best deals for the company - Verify purchases by comparing them to a master list and suggesting alternatives for costly or irrelevant products Qualifications Required: - Excellent communication skills, particularly for international calling - Ability to adapt to a night shift schedule - Location: Hyderabad (Note: No additional details about the company were provided in the job description),

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