Inside Sales Associate

Company Description

Aakash Educational Services Limited (AESL) is a leading test-prep organization in India with over 37 years of experience offering comprehensive preparation for Medical (NEET), Engineering Entrance Exams (JEE), Board, and Competitive Exams like NTSE, KVPY, and Olympiads. With a network of 300+ centers nationwide, Aakash has supported lakhs of students in achieving their academic goals, producing over 85,000 rankers in NEET and JEE. Committed to a ‘Student First’ approach, Aakash integrates innovative technologies and hybrid learning programs to provide quality education beyond geographical barriers. The company fosters a collaborative and innovative work environment, offering several opportunities for professional development. Join Aakash to be part of a mission to redefine the test-prep experience and empower students across the nation.

Role Description

The Inside Sales Associate is a full-time, on-site role located in Mambalam. This position involves managing and nurturing leads, building long-term relationships, ensuring customer satisfaction, and achieving sales targets. Responsibilities include engaging with prospective students and parents, understanding their educational needs, guiding them about Aakash’s programs, and providing excellent customer service to enhance the overall experience. The role requires proactive communication and a student-centered approach to fostering trust and loyalty.

Qualifications

• Proficiency in Inside Sales and Lead Generation to convert potential clients into long-term customers
• Strong skills in Customer Service and Customer Satisfaction to ensure a positive experience and build sustained relationships
• Experience in Account Management to handle client requirements and maintain partnerships
• Excellent communication and interpersonal skills
• Proactive, goal-oriented, and strong problem-solving abilities
• Bachelor's degree in Sales, Business Administration, or a related field is preferred
• Previous experience in the education industry is an advantage