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Kotak Mahindra Bank
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Infrastructure Engineering II-SUPPORT SERVICES-CTO Head

Infrastructure Engineering II-SUPPORT SERVICES-CTO Head

Kotak Mahindra Bank

7 - 12 years

35 - 40 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

aix automation linux configuration management standard operating procedures support services windows troubleshooting monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Name: Infrastructure monitoring lead

Department IT Location MUMBAI, KOTAK INFINITY Number of Positions 1 Reporting Relationships M6 Position Grade M3/M4

Job Requirements:

7 Years as working on Infrastructure monitoring, patching & automation products preferably BMC products (TSOM/Helix Operations manager, TSA, TSCO, Discovery).

End to end life cycle of managed environments (manage from and to) covering installation, configuration, management, support and troubleshooting etc.

Multi-platform Operating Systems basic knowledge/understanding (Windows, Linux, AIX etc). Practical experience of working on site with heterogeneous instances.

Ability to manage projects end to end.

Ability to create and update documentation e.g. Standard Operating Procedures and others for IT supported services and applications.

Understanding of Service Delivery from Incidents, Problem, Changes to SLAs.

Ability to coordinate with various teams, understand requirement & provide solutions/resolutions.

Effective communication skill.

Desire & ability to learn & grow.

Functional knowledge of ServiceNow integration would be preferable.

Qualification - Should be a graduate

Job Role

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