Posted:18 hours ago|
Platform:
On-site
Full Time
• Perform health checks, monitor alerts and Work on Incident & Service Request tickets across platforms Manage disk space utilization, backup alerts.
• Improve KB usage and contribute to SOP enhancements.
• Identify opportunities for automation and left-shift enablement to reduce L2 dependency
• Familiarity on AWS or Azure Cloud, Windows, Storage, Networking, Backup, Linux, User AD Management Activities, ü Hands-on foundation level experience on AWS or Azure IaaS services
• Strong documentation and reporting skills.
• Strong Adherence to Process in following the SOP & Completing the Task ü Strong understanding of infrastructure support workflows.
• Experience of any ITSM Ticketing systems.
• Ability to work in Rotational Shifts and Collaborate across teams.
• Any bachelor’s degree with good educational background
• Experience of 1.5 - 2.5 Years on experience in IT infrastructure or cloud operations as L1.5 Engineer
• Good experience with handling the Incident & Service Requests
• Excellent problem-solving skills, including the ability to foresee problems before they occur.
• Excellent verbal and written communication skills and ability to work in a team.
• Preference will be given to AWS/Azure Cloud Certification Candidates on Foundation level
TRDFIN Support Services Pvt Ltd
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