Infra Tech Support Practitioner

3 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Project Role :

Infra Tech Support Practitioner

Project Role Description :

Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :

Microsoft Azure Architecture

Good to have skills :

Microsoft Azure IaaS, Microsoft Azure PaaS

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions, and ensuring the smooth operation of configured services across various platforms. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve hardware and software challenges while adhering to established operating models and processes. Your role will require a proactive approach to problem-solving and a commitment to maintaining high service standards. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of technical processes and solutions to enhance team knowledge. - Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure Architecture, Microsoft Azure PaaS, Microsoft Azure IaaS. - Good To Have Skills: Experience with Microsoft Azure PaaS, Microsoft Azure IaaS. - Strong understanding of cloud computing principles and architecture. - Experience with troubleshooting and resolving issues in cloud environments. - Familiarity with server and network management tools and techniques. Additional Information: - The candidate should have minimum 3 years of experience in Microsoft Azure Architecture. - This position is based at our Indore office. - A 15 years full time education is required., 15 years full time education

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