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Infra Tech Support Practitioner

5 - 10 years

7 - 12 Lacs

Jaipur

Posted:1 week ago| Platform: Naukri logo

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Skills Required

solarwinds commvault system integration troubleshooting netapp project management microsoft azure technology solutions sql technical support java servicenow active directory incident management linux sailpoint uipath scom aws netcool unix itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Automation in Systems Integration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement new technology solutions Conduct regular system audits Train team members on new technologies Professional & Technical Skills: Must To Have Skills:Proficiency in Automation in Systems Integration Strong troubleshooting skills Experience in hardware/software support Knowledge of server and network areas Familiarity with software solutions/vendors/brands SCOM, Netcool, Solarwinds, UIPath, SailPoint, Commvault, NetApp Additional Information: The candidate should have a minimum of 5 years of experience in Automation in Systems Integration. This position is based at our Jaipur office. A 15 years full time education is required. Qualifications 15 years full time education

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    Global Lead for Technology & Chief Operating Officer

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