Infra Tech Support Practitioner

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Linux Operations
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Business Function Design Architect, you will engage in the innovative design of business processes, focusing on their characteristics and key performance indicators. Your typical day involves collaborating with business process owners to develop process blueprints, ensuring that all requirements are met to enhance process efficiency. You will also participate in quality management reviews and educate stakeholders to foster a comprehensive understanding of the designs, ultimately driving organizational success through effective process architecture. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Facilitate workshops with stakeholders to gather requirements and feedback. - Analyze existing business processes to identify areas for improvement and optimization. Professional & Technical Skills: - Must To Have Skills: Proficiency in Linux Operations. - Strong understanding of business process modeling techniques. - Experience with process improvement methodologies such as Lean or Six Sigma. - Ability to create detailed documentation and process maps. - Familiarity with project management tools and techniques. Additional Information: - The candidate should have minimum 3 years of experience in Linux Operations. - This position is based at our Bengaluru office. - A 15 years full time education is required.