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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture

1 - 3 years

1 - 5 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

sql incident management oracle dba oracle database postgresql administration python oracle rdbms performance tuning otm auditing database administration sql server plsql technical support dataguard postgresql gcp rac troubleshooting rman datapump

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role Infra Tech Support Practitioner

Project Role Description Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills Oracle Database Administration (DBA)

Good to have skills PostgreSQL Administration
Minimum 5 year(s) of experience is required

Educational Qualification 15 years full time education
Primary SkillOracle Database Administrator ( 6-8 years)Secondary SkillPostgreSQL Database Administrator/MSSQL Database Administraton ( 2-3 years relevant)Job Responsibilities:Database Installation & Configuration

Install and configure Oracle Database (versions 11g, 12c, 19c, etc.)

Set up Oracle RAC, ASM, and Data Guard for high availability.Database Maintenance

Perform regular backups using RMAN.

Restore and recover databases.

Monitor database performance and perform tuning (SQL, memory, I/O, etc.)Security Management

Manage users, roles, and privileges.

Implement database encryption and auditing.Patch Management

Apply Oracle patches and perform database upgrades/migrations.Performance Tuning

Analyze and optimize queries.

Use AWR, ASH, ADDM, and other Oracle diagnostic toolsMonitoring & Alerts

Set up and manage tools like Oracle Enterprise Manager (OEM), Nagios, or custom scripts for monitoringDisaster Recovery

Design and implement backup/recovery strategies.

Manage DR drills and documentationAutomation & Scripting

Write shell, Python, or PL/SQL scripts for automation of tasks.Collaboration

Work with developers, system admins, and network engineers to ensure smooth operations.Technical experience:

Must have Oracle database admin skill and knowledge.

Good to have any other RDBMS PGSQL/MSSQL dba skill.

Ready to learn multiple RDBMS skill and deliver.

Knowledge of OCI/GCP is advantage
Professional Attributes:

Must have knowledge on incident management tool.

Good Communication skill

Must be ready for 24*7 project - rotational shiftEducational qualificationB.Tech/B.E.
Qualification 15 years full time education

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Infra Tech Support Practitioner