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infra-admin

infra-admin

Infosys

3 - 6 years

3 - 7 Lacs

bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

sap microsoft windows sap basis desktop support sap hana backup management san nas vmware esx server vmware remedy networking servicenow vb script powershell linux troubleshooting windows server emc storage administration

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities

Support Desktop & Laptop OS

Windows, Mac installation, configuration & troubleshooting

Microsoft patches, AV and desktop application support

Troubleshoot Desktop & Laptop OS Configuring of Driver & Devices

Install & troubleshoot standard software

Email & Application Support

Basic LAN

IP address allocation, conflicts, able to differentiate the required network from others

Wireless LAN troubleshooting

Perform Install, Move, Add or Change (IMAC) at the workstation level

AD domain

Resolve Printer installation and sharing related issues (Network / Local Printer)

Scanner relates issues/troubleshooting

In case of hardware problems, escalate to hardware vendors

Remote Support-Desktop and Remote Assistance

Technical and Professional Requirements:

5+ years of experience in Desktop support

Strong Experience in windows 10 and 11 support.

Able to manage a team of 10-20 members

Mandatory to work 24X7 shifts

Experience with scripting automation using Vbscript, powershell, or other scripting languages, with three years experience using PowerShell to automate task would be an added advantage.

Preferred Skills:

Technology->Infrastructure- Administration

Monitoring->Remedy-Design and Remedy-Administration->Service Now

Technology->Backup Administration->Backup Technologies

Technology->Infrastructure-Storage-Administration->Permanent Storage

Technology->SAP Technical->SAP Basis

Technology->SAP Technical->SAP HANA

Technology->Mobility - Middleware->Mobility - Middleware - ALL

Technology->Infrastructure-Server Administration->Active Directory

Technology->Backup Administration->Dell Netvault

Technology->EUC-AppCompatibility->Citrix AppDNA

Technology->EUC->EUC-Others

Technology->EUC-VDI->Citrix XenDesktop

Technology->Middleware Administration->Middleware Administration-Others

Technology->Infrastructure-Server Administration->Linux Admin

Technology->Server-OperatingSystemAdministration->Windows Server Admin

Technology->Server-Virtualization->Vmware-ESX->Vmware

Technology->Server-Virtualization->Vmware-vSphere

Technology->Storage Administration->EMC

Educational Requirements

Bachelor of Engineering

Service Line

Cloud & Infrastructure Services

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