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infra-admin

infra-admin

Infosys

5 - 10 years

3 - 7 Lacs

bengaluru

Posted:16 hours ago| Platform:

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Skills Required

technical support automation powershell desktop support troubleshooting windows server networking

Work Mode

Work from Office

Job Type

Full Time

Job Description

5+ years of experience in Desktop support
Strong Experience in windows 10 and 11 support, Able to manage a team of 10-20 members Mandatory to work 24X7 shifts Experience with scripting automation using Vbscript, powershell, or other scripting languages, with three yearsexperience using PowerShell to automate task would be an added advantage, Support Desktop & Laptop OS Windows, Mac installation, configuration & troubleshooting Microsoft patches, AV and desktop application support Troubleshoot Desktop & Laptop OS Configuring of Driver & Devices Install & troubleshoot standard software Email & Application Support Basic LAN IP address allocation, conflicts, able to differentiate the required network from others Wireless LAN troubleshooting Perform Install, Move, Add or Change (IMAC) at the workstation level AD domain Resolve Printer installation and sharing related issues (Network / Local Printer) Scanner relates issues/troubleshooting In case of hardware problems, escalate to hardware vendors Remote Support-Desktop and Remote Assistance

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infra-admin