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infra-admin

infra-admin

Infosys

4 - 6 years

3 - 7 Lacs

bengaluru

Posted:16 hours ago| Platform:

Apply

Skills Required

vmware sccm microsoft windows powershell desktop support mq series microsoft technologies vmware esx server as400 networking esx database administration sql server windows os windows server administration vb script troubleshooting emc

Work Mode

Work from Office

Job Type

Full Time

Job Description

Educational Requirements

Bachelor of Engineering

Service Line

Cloud & Infrastructure Services

Responsibilities

Support Desktop & Laptop OS

Windows, Mac installation, configuration & troubleshooting

Microsoft patches, AV and desktop application support

Troubleshoot Desktop & Laptop OS Configuring of Driver & Devices

Install & troubleshoot standard software

Email & Application Support

Basic LAN

IP address allocation, conflicts, able to differentiate the required network from others

Wireless LAN troubleshooting

Perform Install, Move, Add or Change (IMAC) at the workstation level

AD domain

Resolve Printer installation and sharing related issues (Network / Local Printer)

Scanner relates issues/troubleshooting

In case of hardware problems, escalate to hardware vendors

Remote Support-Desktop and Remote Assistance

Technical and Professional Requirements:

5+ years of experience in Desktop support

Strong Experience in windows 10 and 11 support.

Able to manage a team of 10-20 members

Mandatory to work 24X7 shifts

Experience with scripting automation using Vbscript, powershell, or other scripting languages, with three years experience using PowerShell to automate task would be an added advantage.

Preferred Skills:

Technology->AS/400 technologies->MQ Series with AS400

Technology->Infrastructure-Server Administration->MS-Windows->Windows10 Migration

Technology->Microsoft Technologies->Windows OS

Technology->Database Administration->MS SQL Server->SQL Server

Technology->EUC->EUC-Others

Technology->EUC-Patching_and_Distribution->SCCM

Technology->Server-OperatingSystemAdministration->Windows Server Admin->Windows

Technology->Infrastructure-Storage-Administration->Server-Storage-Others

Technology->Server-Virtualization->Vmware-ESX->Vmware

Technology->Storage Administration->EMC

Technology->Backup Administration->Commvault

Technology->Database->Microsoft SQL Server

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