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C V Raman Academy
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Information Retrieval Officer

Information Retrieval Officer

C V Raman Academy

0 years

|

0 Lacs

chennai tamil nadu india

Posted:3 weeks ago| Platform:

Apply

Skills Required

retrieval data empathy service

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview

Information Retrieval Officers (IROs)

Key Responsibilities

Handle inbound customer calls courteously and professionally.
Assist callers
by providing precise and relevant information based on their queries.
Retrieve and share
data related to products, services, locations, and contact details
.
Ensure every call meets
quality and response time standards
.
Maintain professionalism, patience, and empathy while handling customer interactions.

Skills Required:

Excellent
verbal communication
in English and regional language.
Good
listening skills
and attention to detail.
Basic typing
and computer handling ability.
Strong
telephone etiquette
and customer service orientation.

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