0 - 1 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Title : Information Retrieval officer

Location : Hyderabad [ begumpet ]

Full time and part time available

 

Customer Support Executive

Key Responsibilities

:
  • Answer incoming calls and provide accurate information using a user-friendly software system.

  • Ensure complete and appropriate responses to customer queries.

  • Average Time Taken (ATT)

  • quality standards and call handling norms

  • Work collaboratively in a team environment and also perform effectively when working independently.

  • Adapt quickly to changes in processes, tools, or customer expectations.

Required Skills

:
  • Excellent communication skills

  • Fluency in English, Telugu, and Hindi

  • grammar and spelling

  • Ability to clearly and professionally communicate with customers.

  • Basic computer proficiency

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