2810 Incident Management Jobs - Page 23

About Us Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed, while enabling a sustainable world. Innovation goes far beyond materials science; its powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether youre a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, youll find your place at Avient. Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough! Job Summary The Senior Manager of Security Operations and Identity Management is responsible for 24x7 security monitoring and the administration of identity management processes. This role includes overseeing the architectural design, deployment, execution, and optimization of solutions in alignment with risk requirements and compliance obligations. Essential Functions Ensure that SIEM and SOAR environments are “fit for purpose” and continually enhanced to cover known and emerging MITRE ATT&CK techniques Manage the global SOC team responsible for 24x7 alerting, triage, investigation and Incident Response. Monitor and improve Key Performance Indicators (KPIs) Track SOC Maturity and partner with CISO to establish road map for growing SOC capabilities and automation Manage the Cyber Threat Intelligence program Oversee forensics, litigation support, and e-discovery capabilities in support of requests from Legal Lead the team responsible for identity lifecycle functions, identifying and implementing best practices to automate repetitive processes Oversee IAM architecture design, deployment and delivery of capabilities to achieve target levels of cyber maturity and efficiency, working with vendors, partners and other 3rd parties Ensure compliance with required regulations and frameworks across all divisions and markets, driving timely remediation of any IAM deficiencies Other duties as assigned Education and Experience Qualifications Bachelor’s degree in information technology, engineering, business management, operations management, or related field or discipline 10+ years' experience in cyber security with 3+ years in a management role Solid understanding of IAM principles, design and engineering, including Single sign-on (SSO), Multi-Factor Authentication (MFA), Privileged Access Management (PAM) Working knowledge of multiple IAM systems (traditional and cloud) Experience implementing Zero Trust capabilities in complex operating environments Additional Qualifications Security certifications (CISSP, CISM, GCIH, GSEC, etc) Experience with modern cloud detection and response tools and processes Operational Technology (OT) experience

Hi, Greetings from Peoplefy Infosolutions !!! We are hiring for one of our reputed MNC client based in Pune. We are looking for candidates with 3+ years of experience in service desk. Job Description: Experience in L1 and L2 support. Worked in service request, incident management & escalation management. Troubleshooting experience in AD, DNS, LAN & basic windows application. Comfortable with rotational shifts. Interested candidates for above position kindly share your CVs on sneh.ne@peoplefy.com with below details - Experience : CTC : Expected CTC : Notice Period : Location : NOTE: Immediate to max 30 days notice period candidates are preferred.

Job Title: ServiceNow Developer Location: Onboarding Chennai 1 week then Remote - Stay by client ISource Services is hiring for one of their client for the position of ServiceNow Developer. Strong understanding and knowledge in ITIL Processes Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows / Flows and interfaces supporting ITIL customers Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts. Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps. Develop standards , process and support and maintenance of existing environment Develop use-case scenarios for Testing Assist with analyzing and converting business requirements to system requirements Work with stakeholders to design testing strategies for development, QA and UAT environments Working knowledge of ServiceNow release upgrade process for implementation. Integrate ServiceNow applications with third applications using REST / SOAP APIs Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities Require strong debugging and troubleshooting skill Experience with full suite of ITSM modules To be proficient in understanding the end to end deployment process. Qualifications : 4+ years overall work experience with 2+ years relevant experience with ServiceNow developing core ITSM modules including Incident, Problem, Change, CMDB, Notify, Asset Management, Service Portal, Agent Workspace ServiceNow Developer hands on experience. Experience with large scale, enterprise ITSM implementations Ability to prioritize multiple competing priorities in a fast-paced environment Experience designing, developing, implementing business applications in ITIL, CMDB, Service Catalog, Change Management, and Incident Management ITIL v4 certification ServiceNow Certified Implementation Specialist in respective module experience.

Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracles Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements We are looking for a highly skilled Senior Integration Specialist to join our Production Services team. This role will play a key part in supporting and enhancing integration solutions. The ideal candidate will have deep expertise in Oracle Fusion Middleware technologies and experience in managing large-scale, production-grade integration platforms. Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. Key Responsibilities: Provide L2/L3 production support for Oracle SOA Suite, ODI, MFT, and OIC. Lead and resolve high-priority integration incidents and root cause analysis. Support deployments, patching, upgrades, and platform stability initiatives. Collaborate with development, functional, and infrastructure teams for issue resolution and change delivery. Monitor integration flows and proactively address performance and availability issues. Contribute to automation and knowledge documentation for continuous improvement. Ensure compliance with SLA, change management, and incident management processes.

Intergration Engineer Purpose of the Role Ensure seamless connectivity and compatibility between different software systems, applications, and services Collaborate with SRE to ensure tools integration and automation for early release testing and validation. Work with TechOps to ensure monitoring support for release process, enabling early detection and resolution of issues. Coordinate with developers, Scrum Masters, QA, TechOps and Product Owners to manage release activities, ensuring that requirements are addressed early and effectively. Ensure all releases adhere to change management policies and security standards, with early security checks embedded into the release pipelines. Safeguarding data privacy and ensuring that integrated systems meet industry regulations and security standards. Track and report early-stage metrics and quality indicators, facilitating earlier identification of risks and issues. Conduct post-release reviews, contributing to continuous improvement in the release process with an emphasis on early-stage problem detection. Ensure all releases adhere to change management policies and security standards, with early security checks embedded into the release pipelines. Accountabilities [Adapt from Head of Spec] Qualifications Bachelor s degree in Computer Science, Engineering or a related field 5+ years of experience in Front End/Back End/Full Stack Development Proven experience in Containerization and Kubernetes Deployment Solid experience in software deployments and release processes, focusing on early validation and testing Familiarity with CI/CD tools and early-stage automation frameworks Experience in managing multiple-environment release processes, including early-stage quality checks Preferred Skills: Strong collaboration and communication skills, capable of driving cross-functional team involvement early in the release process. Experience with Cloud platform (AWS, Azure, GCP) and early-stage release strategies in Cloud environment. Experience with build and deployment automation and related technologies (e.g. Dockers, Kubernetes). Knowledge of monitoring and observability tools like Dynatrace and Sentry to support early detection and resolution of issues, in collaboration with TechOps. Familiar with ITSM tools such as ServiceNow or collaboration tools such as JIRA, particularly in managing release processes with early integration of change management. Strong experience in CI/CD pipelines and tools (e.g. Jenkins, GitLab, Azure DevOps, etc). Knowledge of software development methodologies (Agile, Scrum, etc). Exposure to monitoring and incident management tools. Strong problem-solving and risk management abilities with a focus on early identification and mitigation of risks. Background in working within regulated environments with a focus on compliance and security is a plus.

& Summary At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders. & Summary A career within Advisory, PwC has a large team that focuses on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government as well as private sector clients and bring about a change in society. A successful candidate will be expected to work proactively and effectively on multiple client engagements over the period and take ownership of the entire project delivery he/she entrusted with. Job Position & Summary A career within Advisory, PwC has a large team that focuses on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government as well as private sector clients and bring about a change in society. A successful candidate will be expected to work proactively and effectively on multiple client engagements over the period and take ownership of the entire project delivery he/she entrusted with. Responsibilities Engage and assist/lead the business development and project delivery for clients in law enforcement (Police / CAPF) or emergency services (Police, Medical & Fire). Completely own and drive consultancy projects within the physical security, surveillance and ICCC industry, providing expert guidance to government, public and private sector clients. Design of endtoend physical security solutions including Command and Control Centers. Assist/lead preparation of thought leaderships in the domain of Public Safety & Security. Mandatory skill sets Indepth knowledge of security technologies (Radar, Lidar, Perimeter Security, Access Control Systems, CCTV) and incident management software (ICCC). Experience of working with law enforcement agencies on various technology initiatives like (Safe City/ Nirbhaya/ CCTNS/ ICJS/ERSS/Dial 112/Smart Cities/Critical Infrastructure, etc.) Thorough knowledge of MS Excel, Power Point, and other project management tools. Preferred skill sets At least 2 years of experience as a consultant for government or public sector clients in the Security & Surveillance domain having past experience in working in projects in the area of Smart or Safe Cities or ITMS or City Surveillance having Integrated Command & Control Center Years of experience required 6+ years Education qualification Mandatory B.E. / B.Tech. in IT / CS / ECE / E&I / Electrical Preferred MBA, PMP / Prince 2 Certification Education Degrees/Field of Study required Bachelor of Technology, Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred Required Skills Radars Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Coaching and Feedback, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization, Professional Courage {+ 28 more} Travel Requirements Available for Work Visa Sponsorship

Some careers have more impact than others If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Vice President-Financial Accounting Ledger Strategy Contribute detailed existing finance knowledge in order to shape the target state. Develop materials to communicate information to or support discussions with different audiences. Understand the data model, flow and end-to-end solution and processes. Analyse current state operating models against target model to inform transition approach (change impact assessment). Support transition and assess progress, evolving the approach with experience where necessary to ensure new operating models are fully embedded and benefits are realised. Assess impact of change against TOM and support Change & Implementation (C&I) to create a change portfolio that supports a pragmatic evolution to the target state, ensuring minimum disruption to business as usual and minimising gaps and overlaps between programmes. Define and monitor performance measures for the success of change management activities.. Accountable for defining the PE close, reporting process and ensuring high quality delivery, as well as escalation, incident management, and stakeholder management around reporting. Responsible for the controls over the reporting processes and ensuring that control design is in line with HSBC s control framework and complies with all requirements (such as SOX). Support development, review, and facilitate agreement of required operating model and control changes for the overall operating model and Finance roles and responsibilities within that. Requirements Strong written and oral communication skills in English. Ability to communicate complex ideas (e.g. relating to reporting/adoption of policies) in a simple manner to country/global teams Experience in accounting / financial, / regulatory IFRS, FINREP and GSIB Reporting Understanding of control frameworks and how to implement effective controls in practice. Ability to deal with and analyze unstructured problems and queries and challenge existing procedures. Qualified accountant/MBA/Finance qualification with more than 8+ years of post-qualification experience Familiarity with IFRS, Regulatory, FINREP & GSIB reporting. Experience of core HSBC Finance tools (e.g. Saracen, FTP, HUB, PSGL, HMI etc.) routines, mappings and reference data Subject matter expertise / strong knowledge of financial reporting & accounting, management information / management accounting processes Experience of building relationships with a variety of stakeholders including senior stakeholders Practical understanding of software development lifecycles and methods, including requirements definition and testing in both HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

We are seeking a dynamic Incident and Problem Manager to join our Global Command Center Team. In this role, you will lead the Problem management process to avoid repeate Incidents. As the Global Incident and Problem Manager, you will be responsible for managing Critical and High Incident Problems, conducting Post Incident reviews, reporting Problem metrics, Communications, and Awareness, ensuring effective management and escalation of Major, Critical, and High Incidents. You will also stay informed about ongoing Critical and High Incidents that could impact business operations and facilitate engagement, management, and timely escalation of all Incident Management related issues to the relevant parties.The Problem Manager is responsible for leading and coordinating the end-to-end problem management process within the organization. This includes identifying, analyzing, and resolving the root causes of recurring incidents and other IT-related issues to prevent future occurrences, improve service stability, and reduce overall IT costs. The Problem Manager acts as a champion for proactive problem management and works collaboratively with various IT teams and stakeholders to ensure effective problem resolution. 5+ years of experience in IT Change, Incident, and Problem Management. 3+ years of experience leading or managing a team. Proficient in ITIL principles and best practices, and experienced with Agile methodologies. Experienced with ServiceNow or similar ITSM tools. Proven ability to analyze data, identify trends, conduct root cause analysis, and implement effective solutions. Proven ability to design, document, and implement IT processes. Excellent communication, collaboration, and interpersonal skills. Coordinate and facilitate Post Incident Review (PIR) meetings to identify root causes and lessons learned. Coordinate and facilitate Daily Operations Review (DOR) and EPEO Super Daily Operations Review meetings to maintain situational awareness and proactive problem identification. Co-Facilitate Monthly Continuous Improvement Review (MCIR) meetings focused on problem management effectiveness. Coordinate, facilitate, and track Business Facing Metrics (BFM) to ensure alignment with business priorities. Maintain the Global Incident Reporting Board (GIRB) to provide visibility into incident trends and resolutions. Coordinate, assist with, and track the completion of Executive Summaries for significant incidents. Lead and actively participate in Agile ceremonies (sprint planning, daily stand-ups, sprint reviews, retrospectives), contributing to planning, execution, and continuous improvement. Lead root cause analysis efforts for recurring incidents across Enterprise Technology and the GCC, driving collaborative corrective actions and preventing future disruptions. Govern root cause analysis processes, ensuring thorough investigations and effective solutions. Assist with ServiceNow incidents, requests, and enhancements related to the Problem process along with team of problem managers.

As a Technical Solution Analyst I, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques to be used, including gathering log files, querying tables, updating database fields, and cycling servers. Effective verbal and written communication with clients and internal collaborators. Documentation of notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle. By prioritizing work based on severity. Youll strike a balance between client and business needs. Collaborating among and across teams ensures that issues are addressed by the appropriate individuals. We require the candidate be efficient in SQL. Career Level - IC1 Career Level - IC1 Basic Qualifications: A minimum of four years of related work experience and a bachelors degree, including: An academic qualification in computer engineering, computer science, information systems, software engineering, or a related field. Preferred Qualifications: 0 to 2 years of experience in application support, client/customer support, incident management, problem management, and change management. Knowledge of SQL. Readiness to work during the shift from 5:30 PM to 2:30 AM IST. Outstanding interpersonal abilities and adept at efficient communication with collaborators across various regions of the globe. Prospective employees need to be ready to work different shifts and provide on-call support .

Description JOB TITLE: Junior Support Analyst REPORTS TO: Support Centre Manager LOCATION: India DATE: May 2025 For 40+ years, Meridian IT has been helping medium and enterprise businesses solve their complex technical IT problems. Through a unique strategic perspective, deep expertise, and a personalized proactive approach, Meridian IT is the top IT solutions provider in the industry. Offering best-in-class cloud, hybrid, and on-premises data storage solutions, backup and recovery solutions, security solutions, hyperconverged infrastructure, contact center solutions, flexible pricing models and award-winning managed services, Meridian IT works with each client to create a customized plan to help solve their IT obstacles. Meridian IT is part of Meridian Group International. Meridian Group International is a privately held organization headquartered in Deerfield, IL. Operating since 1979, Meridian Group International is a leading IT service provider and equipment leasing and finance company across 4 continents. Position Summary The Junior Support Analyst is a hands-on technical resource who provides L1 support for our enterprise customers. The Junior Support Analyst will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. They will also be responsible for responding to, documenting, and resolving support tickets in a timely manner according to SLA. The IT Jr. Support Analyst must have excellent problem-solving skills to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members. Primary function will be to answer support tickets and assist with whatever technical issues the client may be facing and connect via remote logon to resolve technical issues. The candidate will need to have in-depth knowledge of hardware and software systems, high-level interpersonal skills, and the ability to solve complex IT issues. Ultimately, a top-notch Jr. Support Analyst can easily identify and solve technical issues on-site and via remote access with strong communication and strong willingness to learn new technologies. Duties and Responsibilities Responding to technical support tickets; Talking directly to the customer to determine the nature of the technical issue; Connecting to the customer s computer system via remote access; Identifying the nature of the hardware, software, or networking issue; Providing the customer with resolution choices; Installing new hardware systems, software upgrades or networking cables; Fixing any software or hardware issues; Providing minor technical or operational training; Completing IT support logs; Provide exceptional customer service via phone and email as appropriate; Maintain ownership for the resolution of complex technical problems; Perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention; Able to analyze production issues from the business and application/code perspective and outlines corrective actions; Follow the standard workflow defined for each of our customers; Resolve helpdesk issues in a timely manner based on incident priority and SLA requirements; Update documentation as required to support future issue resolution; Create detailed records leveraging the Meridian Support Portal; Follow the standard customer onboarding process; Ensure optimal service transition by proactively working with other teams within our organization; Contribute in meeting various SLA s and KPI s to ensure assigned tasks are completed on time and the delivery timelines meet the quality targets of the organization; Ready to work in US Shift and over weekend support model; Responsible for clear and timely communication to multiple stakeholder groups as required for incident management; Escalate the incidents to L2/L3 if not resolvable by L1; Participate in customer meetings if required; Send concise information to the Technical Manager during service interruptions; Should be confident to work directly and independent with Site and business; Perform other duties as assigned. Qualifications and Requirements Degree in Computer Science or any other related field; Technical knowledge is required; Microsoft Office 2007 to 2013; Linux, Windows 7, Windows 8, Windows 10, XP and Vista; Windows Server 2003 and 2008 and 2012; Excellent verbal and written communication; Exceptional problem-solving skills and ability to navigate challenging situations in a professional manner; Excellent organizational skills ability to prioritize, manage, multi-task, and execute projects cross-functionally; Able to apply non-linear and logical thinking to problem-solving; Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario; Should be able to work in rotational shifts. Meridian Group International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

C#.NET Engineer Company Description: We are looking for you who is immediate joiner and want to grow with us! Job description: C#, .NET Developer who can manage application and do the development including Testing. Incident Management for the team and debug application. Know Agile and JIRA Knowledge of Frontend (Reactjs or Angular would be plus). Required cloud certification: AZ 204 Job Location: Bangalore Start: Immediate

Description JOB TITLE: Junior Support Analyst REPORTS TO: Support Centre Manager LOCATION: India DATE: May 2025 For 40+ years, Meridian IT has been helping medium and enterprise businesses solve their complex technical IT problems. Through a unique strategic perspective, deep expertise, and a personalized proactive approach, Meridian IT is the top IT solutions provider in the industry. Offering best-in-class cloud, hybrid, and on-premises data storage solutions, backup and recovery solutions, security solutions, hyperconverged infrastructure, contact center solutions, flexible pricing models and award-winning managed services, Meridian IT works with each client to create a customized plan to help solve their IT obstacles. Meridian IT is part of Meridian Group International. Meridian Group International is a privately held organization headquartered in Deerfield, IL. Operating since 1979, Meridian Group International is a leading IT service provider and equipment leasing and finance company across 4 continents. Position Summary The Junior Support Analyst is a hands-on technical resource who provides L1 support for our enterprise customers. The Junior Support Analyst will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. They will also be responsible for responding to, documenting, and resolving support tickets in a timely manner according to SLA. The IT Jr. Support Analyst must have excellent problem-solving skills to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members. Primary function will be to answer support tickets and assist with whatever technical issues the client may be facing and connect via remote logon to resolve technical issues. The candidate will need to have in-depth knowledge of hardware and software systems, high-level interpersonal skills, and the ability to solve complex IT issues. Ultimately, a top-notch Jr. Support Analyst can easily identify and solve technical issues on-site and via remote access with strong communication and strong willingness to learn new technologies. Duties and Responsibilities Responding to technical support tickets; Talking directly to the customer to determine the nature of the technical issue; Connecting to the customer s computer system via remote access; Identifying the nature of the hardware, software, or networking issue; Providing the customer with resolution choices; Installing new hardware systems, software upgrades or networking cables; Fixing any software or hardware issues; Providing minor technical or operational training; Completing IT support logs; Provide exceptional customer service via phone and email as appropriate; Maintain ownership for the resolution of complex technical problems; Perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention; Able to analyze production issues from the business and application/code perspective and outlines corrective actions; Follow the standard workflow defined for each of our customers; Resolve helpdesk issues in a timely manner based on incident priority and SLA requirements; Update documentation as required to support future issue resolution; Create detailed records leveraging the Meridian Support Portal; Follow the standard customer onboarding process; Ensure optimal service transition by proactively working with other teams within our organization; Contribute in meeting various SLA s and KPI s to ensure assigned tasks are completed on time and the delivery timelines meet the quality targets of the organization; Ready to work in US Shift and over weekend support model; Responsible for clear and timely communication to multiple stakeholder groups as required for incident management; Escalate the incidents to L2/L3 if not resolvable by L1; Participate in customer meetings if required; Send concise information to the Technical Manager during service interruptions; Should be confident to work directly and independent with Site and business; Perform other duties as assigned. Qualifications and Requirements Degree in Computer Science or any other related field; Technical knowledge is required; Microsoft Office 2007 to 2013; Linux, Windows 7, Windows 8, Windows 10, XP and Vista; Windows Server 2003 and 2008 and 2012; Excellent verbal and written communication; Exceptional problem-solving skills and ability to navigate challenging situations in a professional manner; Excellent organizational skills ability to prioritize, manage, multi-task, and execute projects cross-functionally; Able to apply non-linear and logical thinking to problem-solving; Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario; Should be able to work in rotational shifts. Meridian Group International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

" Criticality Analysis,Service Desk,Major Incident Mangemnet ","description":" Job Summary We are looking for an Incident Manager to handle and coordinate the resolution of major IT incidents. You will act as the main point of contact during critical events, ensure timely recovery, and keep all teams and stakeholders informed throughout the process. Key Responsibilities Assess the impact and urgency of incidents and ensure quick resolution. Lead incident response efforts and coordinate technical teams. Communicate clearly with internal teams, vendors, and partners. Maintain SLAs and ensure incidents are handled within agreed timelines. Document incident activities and decisions. Conduct post-incident reviews and help improve processes. Work with teams to identify root causes and follow up on fixes. Keep incident response plans updated and effective. Provide regular reports and track incident trends. Participate in an on-call rotation to support 24x7 operations. Requirements 3\u20135 years of experience in IT operations and incident management. Good understanding of ITIL practices (Incident, Problem, and Change Management). Hands-on experience with tools like ServiceNow, AWS, and Azure. Strong problem-solving and communication skills. Key Skills Incident Management Root Cause Analysis ITIL Framework Service Coordination Communication Tools: ServiceNow, AWS, Azure ","

Job Title: L2 Network & Security Engineer Location: [Noida, Bangalore] Job Type: Full-time | [Hybrid] Job Summary: We are seeking a motivated and technically skilled L2 Network & Security Engineer to join our IT infrastructure team. The ideal candidate will be responsible for supporting and maintaining the organization s network and security infrastructure, providing advanced troubleshooting, and implementing the best practices for secure and reliable operations. Key Responsibilities: Monitor, maintain, and troubleshoot network infrastructure (routers, switches, firewalls). Investigate and resolve L2-level tickets escalated from the Service Desk or L1 engineers. Proficiency in VLAN, STP, RSTP, PVST, HSRP, NAT, PAT, and IPSLA. Ability to configure and troubleshoot EtherChannel issues. Conduct vulnerability scans, analyze security alerts, recommend mitigation strategies, network and security audits and compliance checks. Maintain network diagrams, documentation, SOPs and RCAs. Assist in deploying and configuring new network and security devices. Collaborate with L3 engineers to implement infrastructure changes and upgrades. Respond to and support incident management and problem resolution processes. Required Skills & Qualifications: 5+ years of experience in networking and IT security support. Strong understanding of TCP/IP, DNS, DHCP, VLANs, subnetting, and routing protocols (e.g., OSPF, EIGRP, BGP). Hands-on experience with firewall Palo Alto, VPN, and security appliances. Working knowledge of tools (e.g., SolarWinds, Wireshark, NetFlow). Familiarity with access control, identity management, and patch management. Ability to analyze packet captures and troubleshoot network/security incidents. Preferred Certifications: Cisco CCNA (Routing & Switching or Security) Palo Alto PCNSA / similar vendor certs Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and documentation skills. Ability to work independently and as part of a team. Willingness to participate in on-call rotation or after-hours support, as needed. Nice to Have: Exposure to cloud networking/security (GCP, AWS, Azure,). Knowledge of scripting (PowerShell, Python) for automation tasks. Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow, Jira).

Overview About Business Unit: At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through disruptive technology across Epsilons platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By embracing the latest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of transforming our digital business and capturing new opportunities. Why we are looking for you: To assist us in establishing and maturing the Configuration Management process, ensuring accurate visibility of IT assets and their relationships. To standardize data collection and maintenance processes for each CI class, improving data quality and governance. To support audit and compliance requirements through structured configuration data and traceability. To enhance change and incident management by providing transparency into Configuration Items and the related attributes To assist in enabling accurate service modeling by clearly defining and differentiating between Business Services (customer-facing) and Technical Services (supporting infrastructure). To design and develop intuitive dashboards that improve insight into service performance, trends, and critical metrics. Automate when possible. To establish governance over the SQL Server Data Warehouse accessed through Power BI, ensuring proper data usage, consistency, and availability. What you will enjoy in this role: Creating clarity and structure by mapping complex IT environments into a well-organized CMDB. Collaborating across teams to ensure data integrity alignment with operational needs and understanding reporting needs to delivery impactful solutions. Driving continuous improvement, identifying gaps, and implementing standard methodologies to enhance data quality and process efficiency. Championing process adoption, collaborating with team members to embed CMDB practices into daily operations and change workflows. Supporting compliance and audits with reliable, traceable configuration records. Designing intuitive dashboards that tell compelling stories through visuals. Empowering collaborators with self-service analytics and real-time reporting. Staying on the cutting edge of tools like Power Bi and ServiceNow. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice. Responsibilities CMDB Governance: Establish and enforce CMDB policies, standards, and procedures. Data Accuracy & Integrity: Ensure configuration items (CIs) are accurately recorded, updated, and audited regularly. Integration: Monitor the effectiveness of integration of CMDB with ITSM tools (e.g., ServiceNow,) and other asset management systems. Analyse Issues and find solutions. Provides guidance to design discussions on integrations within ServiceNow. Change Management Coordination: Collaborate with change managers to ensure CMDB reflects current environment Develop, maintain, and update comprehensive documentation of workflows, procedures, for Service Management processes. Continuous Improvement: Identify and implement process improvements related to configuration management. Reporting & Analysis: Generate Governance and Performance dashboards for Service Management Problem & Incident Support: Provide CMDB insights to support root cause analysis and incident resolution. Qualifications Education: Bachelor s degree in Information Technology, Computer Science, or related field (or equivalent experience). Technical Skills: Strong experience managing Configuration Management Databases (CMDB) within ServiceNow. Deep understanding of ITIL framework, especially Configuration and Change Management processes. Proficient in ServiceNow modules: Core Foundation, CMDB, Asset Management, Change Management, Discovery. Experience with ServiceNow integrations and APIs for automated data updates. Ability to perform data audits, reconciliation, and CMDB health checks. Advanced proficiency with Power BI: report/dashboard development. Experience with data modeling and connecting multiple data sources. Familiarity with Excel (pivot tables, advanced formulas) Knowledge of data warehousing concepts and relational databases is a plus. Experience: 5+ years managing CMDBs or configuration management processes and 3+ years PowerBI reporting experience Proven track record in maintaining data accuracy and CMDB governance. Proven ability to translate business requirements into actionable reports and dashboards. Experience working with cross-departmental collaborators to deliver insights. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication skills to train and support Thorough with a focus on data quality and compliance. Strong internal motivation to achieve goals Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology.

At Armor, we are committed to making a meaningful difference in securing cyberspace. Our vision is to be the trusted protector and de facto standard that cloud-centric customers entrust with their risk. We strive to continuously evolve to be the best partner of choice, breaking norms and tirelessly innovating to stay ahead of evolving cyber threats and reshaping how we deliver customer outcomes. We are passionate about making a positive impact in the world, and we re looking for a highly skilled and experienced talent to join our dynamic team. Armor has unique offerings to the market so customers can a) understand their risk b) leverage Armor to co-manage their risk or c) completely outsource their risk to Armor. Learn more at: https://www.armor.com This position is a hybrid role located in Pune, India, requiring a combination of in-office and remote work. Applicants must be based in Pune or willing to commute to the office as needed. Summary Armor is seeking a talented and motivated individual to serve as a Security Operations Analyst L3. The Analyst would perform advanced, senior-level cybersecurity analysis work. The role involves protecting cybersecurity assets and delivering cybersecurity incident detection, incident response, threat assessment, cyber intelligence, software security, and vulnerability assessment services. May supervise the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Essential Duties and Responsibilities (Additional duties may be assigned as required.) Performs deep-dive analysis of information systems, portable devices, and forensic recovery of data using assessment tools. Monitor, investigate, analyze, and remediate indications of compromised or breached systems and applications. Perform Incident Response triage of live hosts, interacting with various Operating Systems [Win/Linux]. Use and reporting of a large -scale SIEM and Data Analytics implementation in a dynamic cloud service provider environment. Work with customers through the Incident Management process based on NIST 800-53 and SANS best practices when issues are detected. Monitor and enforce guidelines for best practices in security and compliance in accordance with NIST 800-53. Research and investigate new and emerging threats and vulnerabilities. Participate in security communities. Review, maintain, and develop processes and procedures for information collection, analysis, and dissemination. Mentor junior analysts and serve as an escalation point during Incident Response activities. REQUIRED SKILLS Thorough understanding of Operating Systems [Win/Linux], Networking, and Information Security. Thorough understanding of security threats, threat analytics and current mitigation techniques. Skilled in Incident Response and network security monitoring. Public Cloud Administration and Cloud Security knowledge (Azure, AWS, GCP). Hands-on experience with a range of security tools such as IDS, WAF, Anti-malware, FIM, SIEM, EDR, and others. Technically proficient in network communication using IP protocols, system administration knowledge of computer network defense operations (proxy, firewall, IDS/IPS, route/switch). System security and SIEM operations experience. Proficient in use of EDR/XDR tools such as Defender for Endpoint for advanced threat investigation and containment. Collaborate with detection engineers or SMEs to refine and develop correlation rules, detection rules, scripting and automation playbooks. Experience with Threat Intelligence and Threat Hunting. Ability to work evenings/weekends shifts as required and to be on-call 24x7 to serve as the escalation point for your team. Experience in security incident reporting and procedures. Able to handle private and confidential information with physical and ethical care. Must have a working understanding of key security concepts and attack types such as phishing, malware, vulnerabilities, Cyber Kill Chain, and attack stages and others. Understand threat actor tactics, techniques and procedures, have familiarity with the MITRE-ATT&CK Framework and different stages of an attack lifecycle. Able to conduct log analysis, network/email traffic assessment, assess the impact and blast radius and gather evidence for response and mitigation actions. Excellent communication (oral and written), interpersonal, organizational, and presentation skills including interactions with customers via phone calls, chat, incident tickets and emails. Creative problem solver with effective resolution ability and analytical skills. Able to articulate technical i deas at m ultiple levels, ability to establish and maintain credibility with business constituents at all levels. Must be effective in managing time, and service levels, and prioritizing tasks between a diverse set of assigned duties. Must possess or be able to obtain the following certifications within 90 days of starting: Microsoft Certified: Security Operations Analyst Associate (SC-200) Microsoft Identity and Access Administrator Associate (SC-300) Microsoft Certified: Azure Security Engineer Associate (AZ-500) 5-10 years of direct experience in the field of Information Security required including an educational background in a related technical discipline, or the equivalent combination of education, professional training, or work experience. Other desirable certifications include CISSP, CISA, OSCP, GIAC, GSEC and GCFA. Self-starter and self-learner with the ability to work in a flexible and production-orientated environment/ adaptability to change. Consistently leads with a curious mind to stay abreast of emerging trends, tactics, and an ever-changing technological landscape to enhance Armor s Security Posture. WHY ARMOR Join Armor if you want to be part of a company that is redefining cybersecurity. Here, you will have the opportunity to shape the future, disrupt the status quo, and be a part of a team that celebrates energy, passion, and fresh thinking. We are not looking for someone who simply fills a role we want talent who will help us write the next chapter of our growth story. Armor Core Values: Commitment to Growth: A growth mindset that encourages continuous learning and improvement with adaptability in the face of challenges. Integrity Always : Sustain trust through transparency + honesty in all actions and interactions regardless of circumstances. Empathy In Action : Active understanding, compassion and support to the needs of others through genuine connection. Immediate Impact : Taking initiative with swift, informed actions to deliver positive outcomes. Follow-Through : Dedication to delivering finished results with attention to quality and detail to achieve the desired outcomes. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The work environment may be in either an office setting, at the company s data center, at a client location or at an industry trade event. Equal Opportunity Employer - It is the policy of the company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other consideration protected by federal, state or local laws.

Job Details As a senior SRE / Observability Engineer, you will be part of the Atlas Platform Engineering team and will: Create and maintain observability standards and best practices Review the current observability platform, identify areas for improvement, and guide the team in enhancing monitoring, logging, tracing, and alerting capabilities. Expand the observability stack across multiple clouds, regions, and clusters, managing all observability data. Design and implement monitoring solutions for complex distributed systems to provide deep insights into systems and services aiming at complete visibility of digital operations Supporting the ongoing evaluation of new capabilities in the observability stack, conducting proof of concepts, pilots, and tests to validate their suitability. Assist teams in creating clear, informative, and actionable dashboards to improve system visibility. Automate monitoring and alerting processes, including enrichment strategies and ML-driven anomaly detection where applicable. Provide technical leadership to the observability team with clear priorities ensuring agreed outcomes are achieved in a timely manner. Work closely with R&D and product development teams (understand their requirements and challenges) to ensure seamless visibility into system and service performance. Work closely with the Traffic Management team to identify and standardise on existing and new observability tools as part of a holistic solution Conduct training sessions and create documentation for internal teams Support the definition of SLI (service level indicators) and SLO (service level objectives) for the Atlas services. Keep track of the error budget of each service Participate in the emergency response process Conduct RCAs (root cause analysis) Help to automate repetitive tasks and reduce toil. Qualifications: People and communication qualifications Be a strong team player Have good collaboration and communication skills Ability to translate technical concepts for non-technical audiences Problem-solving and analytical thinking Technical qualifications - general: Familiarity with cloud platforms (Ideally Azure) Familiarity with Kubernetes and Istio as the architecture on which the observability and Atlas services run, and how they integrate and scale. Experience with infrastructure as code and automation Knowledge of common programming languages and debugging techniques Have a strong technical background and be hands on. Linux and scripting languages (Bash, Python, Golang). Significant Understanding of DevOps principles. Technical qualifications - observability Strong understanding of observability principles (metrics, logs, traces) Experience with APM tools and distributed tracing Proficiency in log aggregation and analysis Knowledge and hands-on experience with monitoring, logging, and tracing tools such as Prometheus, Prometheus, Grafana, Datadog, New Relic, Sumologic, ELK Stack, or others Knowledge of Open Telemetry, including OTEL collector and code instrumentation Experience designing and building unified observability platforms that enable the use of data (metrics, logs, and traces) to determine quickly if their application or service is operating as desired. Technical qualifications - SRE Understanding of the Google SRE principles Experience in defining SLIs and SLOs Experience in performing RCAs (root cause analysis) Experience in system performance Experience in incident response Knowledge of status tools, such as Atlassian Status Page or similar Knowledge of incident management and paging tools, such as PagerDuty or similar Knowledge of ITIL (Information Technology Infrastructure Library) processes Qualifications: People and communication qualifications Be a strong team player Have good collaboration and communication skills Ability to translate technical concepts for non-technical audiences Problem-solving and analytical thinking Technical qualifications - general: Familiarity with cloud platforms (Ideally Azure) Familiarity with Kubernetes and Istio as the architecture on which the observability platform runs, and how they integrate and scale. Experience with infrastructure as code and automation Knowledge of common programming languages and debugging techniques Have a strong technical background and be hands on. Linux and scripting languages (Bash, Python, Golang). Significant Understanding of DevOps principles. Technical qualifications - observability Strong understanding of observability principles (metrics, logs, traces) Experience with APM tools and distributed tracing Proficiency in log aggregation and analysis Knowledge and hands-on experience with monitoring, logging, and tracing tools such as Prometheus, Prometheus, Grafana, Datadog, New Relic, Sumologic, ELK Stack, or others Knowledge of Open Telemetry, including OTEL collector and code instrumentation Experience designing and building unified observability platforms that enable the use of data (metrics, logs, and traces) to determine quickly if their application or service is operating as desired. Life at PTC is about more than working with today s most cutting-edge technologies to transform the physical world. It s about showing up as you are and working alongside some of today s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."

Join us as a Middleware Messaging Engineer at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.. To be successful as a Middleware Messaging Engineer you should have experience with:. IBM MQ: Proficiency in configuring, managing, and troubleshooting IBM MQ and MQ clusters. IBM App Connect Enterprise (ACE): Knowledge of ACE components and managing integration solutions using IBM ACE. Strong understanding of Messaging technologies like Kafka, IBM MQ, IBM ACE, Redhat Active MQ, etc.. Strong knowledge of Linux, Windows operating systems along with High Availability module like Veritas Clustering(VCS), Microsoft clustering(MSCS) etc... Networking : Basic understanding of networking concepts and protocols.. Security: Strong knowledge of security practices related to messaging systems, including SSL/TLS and authentication mechanisms.. Programming skills in Shell script, Python, Ruby etc. will be an added advantage.. Working knowledge on delivering automation solutions via shellscript and building pipelines with Jenkins/GitLab.. Ability to provide technical leadership to solve complex technical problems.. Communication Skills: Excellent verbal and written communication skills for collaborating with cross-functional teams.. A strong work ethic team player, creative, passionate, and disciplined.. Some Other Highly Valued Skills May Include. Working knowledge of release and change management processes (ITIL) Change management, Incident Management and Problem management.. Working knowledge of product lifecycle management. DevOps Practices: Familiarity with DevOps tools and practices, including CI/CD pipelines.. Understanding of enterprise design principles to build secure, fault-tolerant, and scalable systems.. Good knowledge of any one configuration management tools such as Ansible, Chef, Terraform.. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.. This role is based in Chennai.. Purpose of the role. To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.. Accountabilities. Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.. Analyst Expectations. To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.. Requires in-depth technical knowledge and experience in their assigned area of expertise. Thorough understanding of the underlying principles and concepts within the area of expertise. They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.. Will have an impact on the work of related teams within the area.. Partner with other functions and business areas.. Takes responsibility for end results of a team’s operational processing and activities.. Escalate breaches of policies / procedure appropriately.. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.. Advise and influence decision making within own area of expertise.. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Make evaluative judgements based on the analysis of factual information, paying attention to detail.. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.. Guide and persuade team members and communicate complex / sensitive information.. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less

Company Overview. Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).. What you'll do. We are looking for a passionate software engineer with experience in designing, implementing, and operating large scale distributed systems and excel at collaborating with partners. Ideally, you have a background in incident management, service catalogs, request tracing systems, time series telemetry platforms, application performance management tools or log management tools.. This position is an individual contributor role reporting to the Director of Engineering, Observability & Reliability tooling.. Responsibility. Write high quality code that is easy to maintain and test. Design and build platform components needed to power the observability stack. Ensure design and architecture is extensible across projects, and participate in technical design and code reviews. Work with Product Management, partners and other developers to understand design requirements and provide estimates for development. Stay ahead of with the latest observability best practices and share your findings with the team. Work as part of a cross-site development team. Raise issues proactively that might impact delivery commitments. Coach and mentor other team members with new technologies. Job Designation. Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation). Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.. What you bring. Basic. 5+ years of related experience with a Bachelor’s degree; or 3+ years related experience with a Master’s degree; or a PhD without experience; or equivalent experience. Deep understanding of OOP/OOD principles, design patterns and data structures. Strong Java, C# or C++, object oriented design and programming skills. Experience writing scalable web services. Experience with state-of-the art development tools and techniques. Preferred. noSQL stores such as Cassandra, MongoDb DocumentDb. Experience with dev tooling/portals like backstage.io. Experience in devops tooling space. Experience with monitoring Observability systems. Life at Docusign. Working here. Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.. Accommodation. Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.. Applicant and Candidate Privacy Notice. Show more Show less

Good verbal/ written communication skills :. Client's will be based in us/uk. -Good Analytical Skills -. Should be able analyse issues in production environment. Understanding of Financial Instruments.. basic understanding of payments/wire transfers and expense management. Good understanding of Database (preferably MS-SQL) and/or working with financial data and reporting. 1-2 years of relevant work experience in performing IT operations process and managing client communications. Analyze and troubleshoot process problems so as to make continuous and permanent improvements. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Develop and implement process improvement strategies.. Ready to work in shifts. Qualifications MCA, BE/ BTech. Graduates with relevant work exp can be considered as well. Support experience would be preferred. Mandatory Skills. Comm Skills, Excel, SQL. Show more Show less

Imaging Support Specialist _ Office Based. ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.. We are currently seeking an Imaging Support Specialist to join our diverse and dynamic team. As an Imaging Support Specialist at ICON, you will play a vital role in providing technical support and assistance for imaging operations within clinical trials. You will ensure that imaging processes run smoothly, facilitating effective communication and coordination among teams and stakeholders.. What You Will Be Doing. Providing day-to-day technical support for imaging systems and processes, troubleshooting issues as they arise.. Assisting in the setup and maintenance of imaging equipment, ensuring compliance with safety and regulatory standards.. Collaborating with clinical teams to ensure proper execution of imaging protocols and adherence to study timelines.. Training staff on imaging procedures, software, and best practices to optimize workflow and data quality.. Maintaining accurate records of imaging data, system performance, and support requests to facilitate continuous improvement.. Your Profile:. Bachelor’s degree in medical imaging, radiologic technology, or a related field; relevant certifications preferred.. 1-3 years of experience in imaging support or a related role, ideally within a clinical research setting.. Strong technical skills and familiarity with imaging equipment and software.. Excellent problem-solving abilities, with attention to detail and a proactive approach to support.. Strong communication and interpersonal skills, with the ability to work effectively in a team-oriented environment.. What ICON Can Offer You. Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.. Our Benefits Examples Include. Various annual leave entitlements. A range of health insurance offerings to suit you and your family’s needs.. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.. Life assurance. Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.. Visit our careers site to read more about the benefits ICON offers.. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.. Are you a current ICON Employee? Please click here to apply. Show more Show less

Graduate Or Post Graduate Degree in computer science, information technology, or similar field, plus recent computer application programming experience, or an equivalent combination of education and experience.. 5-10 years’ development experience in Dell One Identity & .net technologies .. Good experience in Dotnet(c#.net or vb.net), SQL server. Good to have knowledge Or added advantages of having experience in REST API , WCF. Good understanding of Product development life cycle.. Good understanding of Identity Lifecycle, Access Management & Application provisioning/de-provisioning. Good to have knowledge of Scrum methodology. Good to have knowledge of Azure .. Good to have knowledge of Active directory. Azure Active Directory experience will be a added advantage. Good to have fluent communication and interpersonal skills .. Your Benefits. We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad. We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location). From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostere. Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teachAbout Allianz Technolog. Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement. Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Lets care for tomorrow.. You. IT. Show more Show less

Job Title: Application Manager Successfactors. Position Profile Template. Position Profiles are useful in several aspects of the employment relationship, including hiring, compensation, and managing employee performance. Well-drafted Position Profiles can help increase clarity and employee accountability with respect to position duties, while protecting the company against risk.. Instructions : Use this form as a starting point to prepare a Position Profile for a new position[1] and/or changing an existing position within Nouryon. Here is guidance to keep in mind as you prepare the Position Profile:. When drafting, choose appropriate words and phrases using active words and phrases whenever appropriate. For example: “evaluate” or “analyze” instead of simply “review.” Similarly, without exaggerating, avoid language that is unnecessarily vague or diminishes the importance of the role. For example, describing a role as “assisting with” something, “supporting” someone, or acting “pursuant to the company’s standard operating procedures.”. Before finalizing, the line manager and HRBP should review the Position Profile. The line manager is accountable for ensuring that the Position Profile is an accurate description of the position. Management review helps ensure consistency across positions and across the company.. If any legal questions arise, consult with your HRBP regarding when to involve the Legal Department.. Consider unions and collective bargaining agreements (CBAs). Consult with the appropriate HRBP regarding any union or CBA applicable to the position to confirm whether it impacts the Position Profile.. Be sure to include any applicable mandatory provisions, as outlined in this form.. Include signature lines in the final Position Profile, to be signed by the employee and position supervisor, to acknowledge its accuracy.. Function, and Reporting Structure. Position title: Application Manager SF & Integration. Reports to: Delivery Manager Application Services/. Job function: Nouryon. Job level of manager: MM5. Job functional area: IM Services. Number of direct/ indirect reports: N/A. Position pay grade: MM4. Full-time/part-time: Full-time. Country & Location:. Temporary position: No. Travel required: Yes. If yes, geographic region: USA, Netherland, Asia. If yes, percentage: 10%. In-person/remote: In-person. [1] The definition of a new position is one that is not in the existing organizational design (HR establishment) and is associated with growth or expansion and is additional to your approved headcount. ". Required. Education:. Master or Bachelor level of education (or similar level). Show more Show less

Join us as a Infrastructure Engineer Records Management at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.. To be successful as a Infrastructure Engineer Records Management you should have experience with:. Proven experience in data governance, records management, and compliance.. Strong knowledge of Microsoft Purview.. Familiarity with information protection labels.. Experience with audit data collection from unified logs.. Proficient in conducting eDiscovery searches.. Understanding of legal hold, Retention, and record management.. Excellent analytical and problem-solving skills.. Strong communication and interpersonal skills.. Some Other Highly Valued Skills May Include. Proficiency in scripting languages and independent script management.. Experience with complex tech like Exchange or MS Teams.. Knowledge of administrating Enterprise Vault.. High-level understanding of Purview DLP, Viva Engage, Planner, Azure, Federated Identity, AAD Connect, Network, and MS Active Directory.. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.. This role is based in Pune.. Purpose of the role. To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.. Accountabilities. Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less

Join us as an Environment Manager at Barclays where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions.. To be successful as an Environment Manager, you should have experience with:. Hands-on experience is a must in one or more technical skills under any of the technology platforms as below: (Technologies & tools are given below are for example purpose only) .. Mainframe COBOL, IMS, CICS, DB2, VSAM, JCL, TWS, File-Aid, REXX .. Open Systems and tools – Java, Jenkins, Web-services, APIs, XML, JSON, Parasoft/SoaTest –Service Virtualization.. Mid-Tier technology – MQ, WebSphere, UNIX, API 3rd party hosting platforms .. Data warehouse – ETL, Informatica, Ab-initio, Oracle, Hadoop .. Good knowledge of design/build/support activities in Cloud – Openshift infrastructure.. Experience of CI/CD pipeline support for DevOps team, provisioning Infrastructure in Physical, Virtual and Cloud environments (Openshift Cloud).. Knowledge of ITIL fundamentals for Change & Release Management.. Hands on experience working on WAS, RIT and aPaaS env and Jenkins/Nolio, Git/Stash.. Good knowledge on VmWare Virtualization.. Experience in tools like Bladelogic, AppDynamics.. Experience in monitoring tools like Elk.. Hands on experience on Cloud Platform Technology (AWS , Azure , GCP).. Hands on experience on Incident Management.. Some Other Highly Valued Skills May Include. Stakeholder Management and Leadership.. Decision-making and Problem Solving.. Understanding of Mainframes, Digital Channels .. Understanding of Cloud Technologies like AWS, Azure.. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.. The role is based out of Pune.. Purpose of the role. To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.. Accountabilities. Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less