16325 Incident Management Jobs - Page 25

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Splunk Administration Good to have skills : NA Minimum 2 year(s) of experience is require...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Microsoft Windows Server Administration, Microsoft Windows Desktop Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Suppor...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Application Packaging Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on ...

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve sup...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP FSCM Credit Management Good to have skills : SAP FI CO Finance Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with cross-functional teams to gather requirements, developing innovative solutions, and ensuring t...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Microsoft Windows Desktop Management Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic ...

About the Job The Service Desk Manager (SDM) plays a critical role in the IntouchCX Global Service Desk team and will oversee the day-to-day activities of service-desk operations, ensuring users and business teams receive the support they require. The role is a combination of general management, service operations, and special projects. The Service Desk Manager will wear many hats - in addition to managing a potentially large team of support agents, they will also monitor operations to make sure issues and service requests are addressed on time, and ensure the staff are meeting and exceeding expectations in regards to performance, defined metrics/benchmarks, and ensure that standards and pro...

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Job Summary: . The Appian Developer provides development and operational/support services. This role works collaboratively closely with business leaders, senior architects, senior infrastructure engineers, and senior business/systems analysts to design, develop, deploy solutions at regular intervals, then focus on day-to-day operations Essential Functions: Ensures highest quality solutions using code reviews, technical and performance testing, including providing feedback during code review meetings with Software Developers Delivery solutions by developing against stories around...

The Transition Manager will play a critical role in planning and executing the transition of services from client or incumbent teams to our organization. This individual will be part of the Transition Management Office (TMO) and ensure seamless service takeovers by managing risks, coordinating resources, and maintaining strong stakeholder communication. Key Responsibilities: Due Diligence: Drive Due Diligence phase working in close contact with client, validate and gather information, freeze In scope and Out of scope , identify risks and create mitigation plan and define the final transition plan Finalize the technology stacks, geographical spread of people requirement. Identify As-Is and To...

Moodys Investors Service is looking for Sr Systems Engineer (ML operations) to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

Senior Technical Executive will be responsible for managing technical operations of the facility to deliver seamless M&E services at Morgan Stanley offices. Duties & responsibilities To achieve excellence in preventive maintenance programs at site with highest standards and ensure energy conservation practices. Assist the Chief Engineer in managing M&E scope of the projects to ensure the quality and deliverables within the stipulated time. Assist in providing comprehensive facility contract and procurement management for technical services to the client. Contribute to achieving financial and other targets established by the Chief Engineer / Account Manager. Achieve Key Performance Indicators...

We are seeking a responsible and detail-oriented Security Coordinator to manage, oversee, and ensure the safety and security of our premises, employees, assets, Security Documents and access control system. The ideal candidate will coordinate security operations, enforce policies and procedures, and liaise with internal teams. This role requires excellent organizational skills, attention to detail, and the ability to respond effectively during emergencies. Key Responsibilities: Coordinate day-to-day security operations, ensuring compliance with company policies and industry best practices. Supervise security personnel, assign duties, and monitor their performance. Conduct regular site inspec...

We are seeking a highly skilled Production Management Senior Analyst, a senior position with hands-on in .Net Technology. This function is responsible for: Implementing and governing Operational Support processes and production application KPIs and SLAs Identifying and implementing solutions to optimize operating efficiency of production systems and processes Managing and executing scheduled events in the production environment such as disaster recovery testing, platform upgrades and Audit/compliance/regulatory requests Key Relationships: Internal Stake Holder EMEA ART Leader, ART Leadership team, India EMEA Technology AVP, and Business process Owners for EMEA Technology. Key Responsibilitie...

We are looking for an experienced Dynatrace Architect to lead the design implementation and optimization of our observability and monitoring ecosystem using Dynatrace The ideal candidate will have deep expertise in application performance monitoring APM cloud observability and system integrations ensuring end to end visibility reliability and performance of critical business applications Key Architecture and Design Define and implement Dynatrace architecture across enterprise applications infrastructure and cloud environments Develop monitoring strategies and blueprints for scalable and efficient APM solutions Implementation and Configuration Lead installation configuration and integration o...

Do you want to experience new challenges and innovate the future of engineered polymer solutions? Accelerate your career with Trelleborg and start shaping industry from the inside. We are looking for SAP Business Analyst - Solution Manager System & Application Lifecycle Management to join our IT Innovation Campus at Bangalore location. The position will be responsible for the initial and continuous system configurations, and the operation & maintenance of the modules Process Management, Test Management, Change Request Management Incl. Transports, Incident Management and others. Together with the base administrator he is owning the system, plans and performs installations & upgrades, configur...

5+ years of experience as a backend engineer in a product-focused development environment . Strong system design skills with emphasis on extensibility, scalability, and abstraction . Proven platform mindset ability to build reusable components and frameworks serving multiple teams. Advanced problem-solving and debugging capabilities across distributed systems. Solid understanding of on-call operations and incident management best practices . Strong collaboration skills with a sense of ownership and accountability ( agency-oriented mindset). Excellent technical documentation and communication habits. Technical Expertise Hands-on experience developing and debugging JVM-based or Go applications...

The Security Officer acts as the operational lead at the site level, responsible for implementing security procedures, supervising guard personnel, coordinating with clients, and ensuring all security and safety standards are consistently met. This is a critical leadership role that bridges field operations and client expectations. Key Responsibilities: 1. Site Command and Control: Function as the second-in-command or site head (depending on site size). Lead and monitor all security operations at the designated client site. Ensure guards follow all post duties, site-specific instructions (SSIs), and G4S protocols. 2. Team Supervision: Supervise the deployment and performance of Security Supe...

Application Support (Treasury and Payment Domain) Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team Application Managed Services (AMS) team provides functional support to the FIS products and clients Treasury and Payments business operations. What you will be doing The role will involve daily communication with staff from leading banks and corporates to which FIS provides financial software solutions. Y...

Vice President, Application Support Manager At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators ,BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance and this is what #LifeAtBNY is all about. Join us ...

Role Proficiency: Monitor cyber security s for our global customers in a 24x7x365 operations team under minimal supervision of Team Lead. Mentor junior members of the team as well as assist the Team Lead in supervision. Outcomes: Mentor junior members of the team to help them learn and achieve their full potential. Respond independently to low and medium complexity incidents Assist the Team Lead in supervisory activities leading to a high-performance organisation. Under the overall supervision of Team Lead ensure that cyber security s from the SIEM and multiple sources are dealt with by the entire team within SLA. Communicate and escalate as per defined process. Train and motivate the team t...

Role Proficiency: Monitor cyber security s for our global customers in a 24x7x365 operations team under supervision of Team Lead / senior members of the team. Outcomes: Under supervision of senior team members ensure that cyber security s from the SIEM and multiple sources are dealt with as per SLA. Seek support of senior members of the team in case of new type incident type or higher complexity. Respond independently to low and medium complexity incidents Follow documented playbook to ensure consistent and repeatable response to s. Ensure Documentation including in CDC / SIEM work log as predefined / agreed standards. Learn from review process for continuously improvement. Communicate and e...

Job Description Job Title : Oracle Tech Support Team Member (Fusion Financials & EBS R12 ) Experience: 6 year to 8 years Work Location: Noida / Pune Mode of work: Hybrid (3 days to office every week) Shift: UK Shift Key Skill: Oracle Fusion Cloud Financials (Oracle E-Business Suite R12 at least 2 Modules) Job Summary: The Oracle Fusion Support Team Member is responsible for providing day-to-day operational support for Oracle Fusion Financials along with Oracle E-Business Suite (EBS) R12 applications . This includes troubleshooting issues, performing system enhancements, supporting end-users, and ensuring smooth functioning of financial and associated Applications. The role requires strong pr...

Job Description Minimum Qualifications 2-4 years of experience as a Service Desk Analyst ITIL V3/V4 certification Flexible to work in 24x7 environment Excellent communication skills (written & verbal) Hands-on experience with ITSM tools Strong attention to detail Excellent Microsoft Office (Outlook, Word, and Excel) and Power BI skills Data manipulation and analytical skills Ability to work without daily management supervision Team player with a positive can-do attitude Strong organizational skills and ability to prioritize Willingness to work in a flexible work pattern and shifts Self-motivated with a commitment to achieving results What you will do Incident Management: Receive and log inci...

Solving problems by providing level one and level two support for our Production Trading support systems Managing the widely-deployed Order Management System and Market data delivery systems Monitoring and reporting on the status and health of our systems Working closely with clients to understand their needs Contributing to the design and implementation of the support system to enhance reliability and self-correction Serving as the primary technical contact to the users of the trading systems Providing coverage on weekends on rotation basis 8:30 pm to 8:30 am IST 3+ years experience in Trading support A Bachelors degree or equivalent in Engineering from reputed engineering college with expo...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ACI Universal Payment BASE24-Classic Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development proc...