Inbound voice process

The Customer Service Representative (Inbound Voice Process) role is perfect for individuals seeking an opportunity to develop their skills in a dynamic and fast-paced environment. As a fresher, you will handle inbound customer calls, resolve queries efficiently, and deliver exceptional customer service. Your responsibilities will include providing accurate information about products/services, maintaining customer interaction records, and collaborating with team members to achieve customer satisfaction goals. We are looking for fresh graduates or individuals with minimal customer service experience who possess excellent communication and interpersonal skills. The ideal candidate should have a strong ability to work in a team, exceptional problem-solving skills, and a willingness to learn and develop new skills. Fluency in English is required, and knowledge of additional languages is advantageous. In return, we offer a competitive salary and benefits package, along with opportunities for skill development in a supportive team environment. Training and support will be provided to ensure your success in the role, with potential for career growth and advancement. If you are motivated, enthusiastic, and eager to kickstart your career in customer service, we encourage you to apply for this full-time position located in person. Your success in this role will be determined by your communication and customer service skills, ability to work under pressure and meet targets, problem-solving capabilities, adaptability to new processes and systems, and basic computer knowledge. If you are ready to embark on a rewarding journey in customer service, we are excited to have you join our team!,