5 - 8 years
4 - 8 Lacs
Posted:3 days ago|
Platform:
Work from Office
Full Time
- Execute the customer warranty protocols and reduce external defect costs.
- Monitor the customer perception and define appropriate actions for customer satisfaction.
- Conduct system level investigation for finding the root causes for quality issues, prepare and report for 0-km & field issue & presentation to customer working level team
- Prepare data for customer Sr management meetings indicating quality status and concerns
Collaborate with various plants and departments on special projects to meet business requirements and ensure customer satisfaction (reduce customer complaints & liquidate blocked inventories)
Ensure readiness with all internal quality audit requirements for specific customers, address the escalations & non-compliance cases and ensure its resolution
Execute to resolve quality issues by using appropriate Problem-Solving tools.
Robert Bosch Engineering and Business Solutions Private Limited
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