IN_RBAI_Assistant manager / Deputy manager_Quality Management

5 - 8 years

4 - 8 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Custome Management

- Execute the customer warranty protocols and reduce external defect costs.
- Monitor the customer perception and define appropriate actions for customer satisfaction.

Customer Operational Quality Management

- Conduct system level investigation for finding the root causes for quality issues, prepare and report for 0-km & field issue & presentation to customer working level team

- Prepare data for customer Sr management meetings indicating quality status and concerns

Cross Functional Teamwork

Collaborate with various plants and departments on special projects to meet business requirements and ensure customer satisfaction (reduce customer complaints & liquidate blocked inventories)

Internal Quality Standards

Ensure readiness with all internal quality audit requirements for specific customers, address the escalations & non-compliance cases and ensure its resolution

Problem Solving

Execute to resolve quality issues by using appropriate Problem-Solving tools.

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Robert Bosch Engineering and Business Solutions Private Limited logo
Robert Bosch Engineering and Business Solutions Private Limited

Engineering and Technology Services

Chennai

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