Job
Description
As an individual in Quality Assurance, Monitoring & Testing, your primary responsibility is to assess outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This includes conducting quality testing for business function quality control and transformation lead quality control post completion of an activity/process. You will be involved in the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to evaluate the effectiveness of key controls designed to address defined risks. Your responsibilities will include supporting the assessment of activities and processes according to required Policies, Standards, and Procedures to enhance risk management quality. You will conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance. Additionally, you will assist in reviewing stakeholder/client feedback, responding to quality assurance complaints or issues, and supporting quality testing for business function quality control and transformation lead quality control post completion of an activity/process. Furthermore, you will be responsible for developing and executing Monitoring and Testing for controls, reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders, staying updated with the latest quality assurance testing tools and strategies, and having a good understanding of the Citi Risk & control framework and underlying fundamentals on Risk Management. You will also participate in the end-to-end monitoring of controls as defined in the Risk Management policy and contribute to the review and challenge process on the effective design and management of controls to mitigate risks. To be successful in this role, you should have a minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. You must possess the ability to identify, measure, and manage key risks and controls, along with a strong knowledge of the development and execution for controls. Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word is required. A Bachelor's/University degree is a minimum requirement, with a Master's degree preferred. Your strong analytical skills, verbal and written communication skills, problem-solving abilities, and decision-making skills will be essential in evaluating complex risk and control activities and processes. You should also have a good understanding of compliance laws, rules, regulations, and best practices, as well as Citis Policies, Standards, and Procedures. Additionally, your ability to manage multiple tasks and priorities, engage at the senior management level, and collaborate effectively with stakeholders will contribute to your success in this role. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. View Citis EEO Policy Statement and the Know Your Rights poster for further information.,
