Implementation Lead

Position

Implementation Lead - Procurement

About JiBe:

JiBe is the leading cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, creating pre-defined workflows and reducing the usage of email and paper

Job responsibilities

• Lead and supervise a team of data analysts and data entry operators, ensuring proper allocation of tasks and deadlines.
• Provide clear instructions on data gathering, validation, entry, and system configuration, ensuring that each member of the team understands their role.
• Monitor team performance, provide feedback, and ensure training or upskilling opportunities as needed to optimize team productivity.
• Oversee the process of collection, cleansing, and validation of procurement data from clients
• Establish and enforce data quality standards and validation rules to ensure accuracy and completeness of the procurement module's data.
• Perform audits and checks on the data entered by the team, identifying and correcting discrepancies or errors.
• Develop a detailed project plan for the data population and system configuration phases, identifying key milestones and deadlines.
• Ensure alignment with overall ERP project timelines and provide regular status updates to senior management and stakeholders.
• Manage any changes in project scope or timelines by communicating effectively with stakeholders and adjusting plans accordingly.
• Collaborate with the development and technical teams to identify and log system bugs during the data entry and configuration process.
• Communicate effectively with the technical team to escalate critical issues and track the progress of bug resolution.
• Conduct root cause analysis of recurring issues and work with the team to implement permanent solutions.
• Maintain thorough documentation of data entry procedures, system configurations, and bug tracking for audit and future reference.
• Prepare detailed reports and dashboards on team performance, project milestones, and issue resolution status.
• Ensure that knowledge transfer sessions are conducted to hand over the system to business users and support team's post-implementation.
• Oversee the team during the initial go-live phase to resolve any post-implementation issues or data discrepancies.
• Coordinate with the support team for system maintenance, troubleshooting, and continuous improvement based on user feedback.
• Monitor the system's performance and data integrity, adjusting as necessary to optimize procurement operations.

Qualifications and Skills

• You have a personal drive, take ownership and work independently.
• Bachelor's degree in business administration, Supply Chain Management, Information Systems, or a related field.
• 5+ years of experience in leading end-to-end system implementations, including data population, configuration, and system testing.
• Proven experience managing teams (data analysts, data entry operators) and large-scale data migration projects.
• Certification in project management methodologies such as PMP, PRINCE2, or Agile is preferred.
• Familiarity with system integrations, data imports, and exports between ERP systems and other databases.
• Ability to troubleshoot system bugs and work with IT and technical teams for resolution.
• Proficiency in using data management tools (such as Excel, SQL, or database management systems) to handle large volumes of procurement data.
• Proficient in project management tools such as MS Project, JIRA, Wrike, or equivalent.
• Strong organizational skills with the ability to handle multiple tasks, prioritize, and manage deadlines.
• Excellent communication and interpersonal skills to work across various departments and levels within the organization.
• Strong decision-making and problem-solving skills to address project challenges, manage stakeholder expectations, and resolve issues promptly.

Additional Qualifications

• Team player with good interpersonal and communication skills
• Analytical mindset with the ability to identify inefficiencies, propose improvements, and analyze project risks.
• Knowledge of process improvement methodologies such as Lean, Six Sigma, or Kaizen to streamline procurement operations.