Job Description

The Relationship Manager (RM) is responsible for onboarding HNI customers into the Imperia programme and delivering a superior customer experience to grow and retain profitable relationships Key responsibilities include increasing relationship value, cross-selling appropriate banking products, acquiring family accounts, and enhancing customer engagement The RM is also tasked with acquiring new-to-bank Imperia relationships and acting as a single point of contact for all financial needs By deepening wallet share and offering tailored solutions, the RM aims to strengthen customer loyalty and maximize profitability from each relationship, ensuring long-term value for both the client and the bank