Immigration Consultant - customer care

The Immigration Consultant will be responsible for assisting potential clients with initial inquiries related to visas, green cards, and citizenship. You will maintain accurate records, perform analysis, and offer expert recommendations on immigration options. Throughout the immigration process, you will establish and maintain communication with clients, manage client files, and handle clerical and administrative tasks. The ideal candidate should have the ability to coordinate meetings and office events efficiently. You will handle inbound phone calls, manage mail distribution, and exhibit a friendly demeanor when interacting with office visitors and interview candidates. Responsibilities include coordinating office activities, managing office supplies, greeting visitors, and handling inbound and outbound office mail. Qualifications for this role include experience in administrative and clerical work, proficiency in the Microsoft Office suite, strong communication skills, and the ability to multitask effectively. You should be capable of providing detailed counsel on European immigration processes, advising on complex matters, and developing strategies to mitigate risks. Knowledge of Polish visa types and filing processes is required to review case facts and determine the optimal filing type.,