Immediate Opening For SAAS Admin / Google Workspace from Atmecs Global

*Immediate Opening For SAAS Admin / Google Workspace from ATMECS Global Inc

Below are the details FYR:

Job Description : SAAS Admin

Location: Bangalore / Hyderabad / Coimbatore

Employment Type: Full-Time

Mode of Work: Hybrid

Working Hours: US Shift

Experience: 10+ years

Mandatory Skills: Google Workspace, Slack, Zoom, Box, SSO, OKTA

JD

Enterprise SaaS applications administration and Operations, including but not limited to:

Google Workspace Administration

— Slack Administration

— Zoom Administration

— Box Administration

— LDAP Administration

— Employee onboard / manual offboard request

— Slack apps

— Google Marketplace

— Slack channel share request

—Work independently on SSO integrations in OKTA

—Review existing runbooks and identify gaps to improve them

*Work independently to triage, process, resolve operational requests & take escalations from Ops team.

*Escalate to Ops team and Identity Engineering team for advanced support and commitments to request SLAs.

*Possess technical knowledge, training, and experience, consistent with high professional and industry standards and will perform the Services in a professional and workmanlike manner.

*Hands on experience with SaaS administration at scale. Able to work independently at triage and resolution of incoming requests of the team.

*Operate 24x5, US time zones friendly (US)

*Self-motivated and quality-driven, work professionally and collaboratively to resolve customer requests with attention to detail.

*Good customer service spirit, confident working on operational tasks, and interacting with non- technical users and 3rd party vendors across a wide variety of applications.

Please send your details

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Kindly deliver CV to Mail ID - anil.krishnappa@atmecs.com