IMMEDIATE JOINER II Analyst - Cash App II UK Shift

1 - 5 years

3 - 5 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Functional knowledge:
Understands application of the principles in the defined tasks related to order to cash process. Able to handle tasks allocated (Collections/Cash Application) independently as per the specific client process and ensures compliance in terms TAT and accuracy . Cash Applicators:
  • Cash Application
  • Account reconciliation
  • Dispute Management
  • Voice Calling (not mandatory)
  • Dr and Cr clarity
  • Basic accounting knowledge
  • SAP knowledge preferred Customer Orientation:
  • Ability to understand client expectations and requirements
  • Strives to adhere and improve performance on SLA's and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution
  • Ability to maintain relationships with relevant line manager / counterparts / Stakeholders Accountability:
  • Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these Collaboration & Teamwork
  • Understands and works towards the common goals of the organization rather than getting confined to own silo
  • Resolves conflicts at his / her level; escalates if required.
  • Displays good collaborative spirit
  • Does not resist change management
  • Addresses problems and finds solutions by working within and between WNS teams, including consultation with and/or escalation to other towers when required. Analytical Thinking & Problem Solving:
  • Identifies anomalies, errors, and aberrations in output
  • dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions
  • Proposes and supports implementation of process improvements Communication skills
  • Participates actively in team meetings; articulates thoughts clearly
  • Listens with attention and builds own understanding
  • Demonstrates requisite verbal and written communication skills QualificationsB.Com Job Location
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    WNS Holdings logo
    WNS Holdings

    Business Process Management (BPM)

    Mumbai

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