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2258 Job openings at IDFC FIRST Bank
About IDFC FIRST Bank

IDFC FIRST Bank is a private sector bank in India that provides a range of financial services including retail banking, corporate banking, and wealth management.

Territory Manager-2 Wheeler Loan

Bikaner, Rajasthan, India

2 years

Not disclosed

On-site

Full Time

Job Requirements Job Requirements Role/ Job Title: Territory Manager - 2-Wheeler Loans Function/ Department: Sales Job Purpose The role bearer has the responsibility of sourcing loans from market using DSAs/DSTs and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation and communicate effectively across different mediums. The role bearer has to make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank. Roles & Responsibilities Sourcing and managing channels from the market and acquiring business from them.Ensuring quality portfolio by minimizing delinquency and rejection.Extensive knowledge and understanding of retails assets, products, operations, and current market trends.Identifying the changing market trends, channel development for acquiring business and provide high quality customer service.Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service. Education Qualification Graduation: Any Graduate Post-graduation: MBA, PGDM Experience: 2+ years of relevant experience

Area Sales Manager-Gold Loan

Rajasthan, India

5 - 10 years

Not disclosed

On-site

Full Time

Job Requirements Role/ Job Title: Area Sales Manager-Gold Loan Function/ Department: Gold Loan Job Purpose The role entails the responsibility of generating Gold loan business through different channels. It includes administering and training a team of DSTs to expand Gold loan business in that locality/branch. Roles & Responsibilities Identification of branches and potential location for Gold loan business basis market survey, competition mapping with NBFC's and Banks and the volume generated by them.Increasing the distribution channel by identifying various channels for gold loan except branch banking.Ensure GLO productivity of Minimum 15-20 lacs per month on new business and 80% renewals to be done on eligible customersRecruiting dedicated manpower for gold loans i.e. Gold loan officers/Territory managers in branches for customer acqusition.Grow the AUM base for Gold Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are metCollaborate with the Product Head Business Loan to ensure that the customers are offered the best-in-class solutions funding/multifunding requirements and key DSTs are appropriately incentivized.Ensuring renewals of gold loan customers are done on a timely basis and bank doesn't losses these set of customers.Ensure close relationship with valuer and Valuation agencies.Training to gold loan officers on potential fraud and fraud Ornaments.Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choiceEnsure the successful adoption of internal compliances & regulatory framework across the business Managerial & Leadership Responsibilities Attract and retain best-in-class talent for key roles in their reporting structureEnsure team building and motivation of team with controlled attrition. Educational Qualifications Graduation: Any Graduate Experience: 5 to 10 years of experience in gold loan.

Associate Relationship Manager-LAP

Sumerpur, Rajasthan, India

0 - 2 years

Not disclosed

On-site

Full Time

Job Requirements Job Title โ€“ Associate Relationship Manager-LAP Place of work- Rajasthan/Gujarat/Karnataka/Madhya Pradesh/Chhattisgarh/Odisha/Andhra Pradesh Business Unit - Rural Banking Function- Retail Assets Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify mortgage needs of customers and provide appropriate lending solutions ( Loan Against Property) . The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.Contribute to penetration of mortgage business in Rural markets through lead generations and account opening as per needs of customer Spearhead mapping of detailed household needs based on direct customer interactions Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship and maintain high collections efficiencyLead preparation of quality documentation of loans to ensure minimum queries / rejections from Operations / Credit teamsCoordinate with operations officer to ensure timely and accurate data entryEnsure compliance as per the bank requirements Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Key Success Metrics Customer Acquisition targets, Cross sell targets Educational Qualifications Graduate-Any-Full Time 12th- Any Experience 0-3 Years in NBFCs/Banking.

Branch Manager-Rural

Sujangarh, Rajasthan, India

5 - 8 years

Not disclosed

On-site

Full Time

Job Requirements Role /Job Title: Branch Manager-Rural Function /Department: Rural Banking Job Purpose The role entails managing and scaling up the Rural banking business for the branch by creating strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. It includes building up teams, systems, process, and culture relevant to the branch network scale. Responsibilities Roles & Responsibilities: Own the liabilities for the branch and direct all operational aspects including distribution operations, customer service, administration, and sales.Responsible for working towards achieving sustainable profitability for Liabilities sales of the branch.Custodian of people, processes, and documents for the branch; expected to manage the liabilities for the branch and work towards achieving sustainable profitability.Manage a team of assistant branch managers and relationship officers to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services.Assess and monitor portfolio quality and loan limits, Conduct field audits and customer verifications.Achieve productivity, efficiency, financial (budget and cash flow), customer service targets and ensure statutory compliance for the branch.Assess local market conditions and identify current and prospective sales opportunities.Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.Adhere to high ethical standards and comply with all regulations/applicable laws.Cultivate relationships with individual and corporate customers.Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels.Develop and implement livelihood advancement and community development initiatives.Bring out the best of branchโ€™s personnel by providing training, coaching, development and guidance.Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency.Collaborate with other branch departments and functions to provide products and service offerings to the customer. Secondary Responsibilities Spearhead manpower planning, recruitment, and training processes for all employees to ensure high performing talent across levels.Develop and implement livelihood advancement and community development initiatives.Bring out the best of branchโ€™s personnel by providing training, coaching, development, and guidance.Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency.Collaborate with other branch departments and functions to provide products and service offerings to the customer. Educational Qualifications Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience 5-10 years.

Associate Debt Manager-Flows-Personal Loan

Greater Kolkata Area

2 - 5 years

Not disclosed

On-site

Full Time

Job Requirements Business Unit - Retail Banking Function โ€“ Collections Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Responsibilities Roles & Responsibilities: Responsible for managing and undertaking collections process for debts that have been assignedRegularly track the portfolio for specific buckets for the assigned areaTrack & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-startersResponsible to allocate and achieve targets from agencies/ in house teamRegularly follow up with the default customersEnsuring adherence to collection process and legal guidelinesTracing out absconded default customers and initiate recovery processRecommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the casesMaintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis Educational Qualifications Graduate โ€“ Any Post Graduate โ€“ Any Experience: 2-5 years of experience

Deputy Manager-Acquisition (Corporate Salary)

Greater Kolkata Area

0 - 2 years

Not disclosed

On-site

Full Time

Job Requirements Job Title: Deputy Manager-Acquisition(Corporate Salary) Function/ Department: Branch Banking Job Purpose The role entails direct customer interaction and is responsible for business acquisition of corporate Salary accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Key / Primary Responsibilities of the Role - List the primary deliverables Acquisition of NTB Corporate Salary account customers in the identified segment and reference generation from the specified catchment areaEnsure acquisition of high quality corporate salary accounts in terms of product mix, segments and constitution mixProactive registration, account activation and 3 month funding for incentive gatingEngage customers with multiple products at the time of account Opening (viz: Mobile banking / Net banking registration / RD- FD activation)Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customerAssist and support the Sales Manager in catchment mapping and scoping exerciseProvide regular feedback to SM / RM on opportunities and customer needsEnsure adherence to selling norms, account opening formalities and KYC normsEnsure strict compliance with internal guidelines and external regulationsEnsure quality sourcing in line with the Bank's policyPreparation of wish list of customers through promotion activitiesGenerating leads for family accounts and other cross sell productsProactive resolution of customer queries Secondary Responsibilities - List the deliverables other than primary, but essential for the role High degree of market awareness and understanding of customer's needsCollaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Key Success Metrics Revenue, Customer Acquisition targets, Cross Sell Education Qualification Graduation: Any Graduation Post-graduation: Any Post-graduation Experience Minimum Number of Years - 0-4 years Industry โ€“ BFSI Functional Area โ€“ Sales

Senior Relationship Manager-First Private

Greater Kolkata Area

5 - 8 years

Not disclosed

On-site

Full Time

Job Requirements Job Requirements Role/Job Title: Senior Relationship Manager - First Private Business: Retail Banking Function/ Department: Retail Liabilities Place of work: Pan India Roles & Responsibilities 'Nurture and manage end to end customer relationship by fulfilling all their banking needs through wealth solutions provided by IDFC FIRST Bank Provide a seamless banking experience from a product and interpersonal point of view Achieve organizational objectives of high customer satisfaction scores Acquire Customers through natural market, open market activities, references from Internal sources via existing branch and digital networks network Secondary Responsibilities 'Ensure regulatory compliance High relationship management orientation; ability to forge effective relationships Strong focus on service delivery Execution oriented, i.e. driven to achieve results Managerial & Leadership Responsibilities 'Team development Ensuring team is adequately staffed Target achievement of team members Key Success Metrics AUM target, Revenue Target, New to Wealth customers Expected to manage a TRV of 30 to 45 Crs and an AUM of 18 to 30 Crs

Deputy Manager-Acquisition (Current Account)

Greater Kolkata Area

0 - 2 years

Not disclosed

On-site

Full Time

Job Requirements Job Title: Deputy Manager-Acquisition(Current Account) Function: Branch Banking Job Purpose The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment areaEnsure acquisition of high quality current accounts in terms of product mix, segments and constitution mixProactive registration and activation of acquired customers to direct banking channelsMeet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customerAssist and support the Sales Manager in catchment mapping and scoping exerciseProvide regular feedback to SM / RM on opportunities and customer needsEnsure adherence to selling norms and SOPs defined by the organizationEnsure strict compliance with internal guidelines and external regulationsEnsure quality sourcing in line with the Bank's policy Secondary Responsibilities - List the deliverables other than primary, but essential for the role High degree of market awareness and understanding of customer's needsCollaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Education Qualification Graduation: Any Graduation. Post-graduation: Any Post-graduation Experience 0-4 years years of relevant experience.

Relationship Manager-NRI

Greater Kolkata Area

5 - 10 years

Not disclosed

On-site

Full Time

Job Requirements Job Title: Relationship Manager-NRI Department: Retail Banking Job Purpose The role entails deepening the relationship by providing solutions to meet the requirements of the NRI customers and ensuring value-added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer is responsible for acquiring NTB non-resident clients and servicing the existing relationships contributing to the larger branch banking channel objectives. Roles & Responsibilities Inform customers of new products or product enhancements to further expand the banking relationship.Coordinate with other functional teams to provide seamless access to other products.Ensure the enhancement of customer value by understanding and providing customized solutions.Maintain updated and accurate relationship records for assigned customer accounts.Penetration of group or family accounts of the existing mapped baseTrack customer complaints, queries and turnaround times for customer satisfaction.Plan and conduct special sales initiatives and events for prospective and existing corporations.Assist the Senior Relationship Manager - NRI in providing a best-in-class customer experience to become their banking partner of choice.Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers.Recommend process changes in order to improve service efficiency and quality across the branch network. Education Qualification Graduation: Any Graduation. Post-graduation: Any Post-graduation Experience: 5 to 10 years of relevant branch banking experience.

Teller

Ahmedabad, Gujarat, India

0 - 2 years

Not disclosed

On-site

Full Time

Job Requirements Role/ Job Title: Teller Function/ Department: Branch Banking Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sellDeliver business target assigned as per performance score cardGiving the client need based product solutionsAssessing customer propensity and ensuring higher product penetration per relationshipReferencing for more business from existing customersResponsible for creating a customer-focused approach for quick resolution of all queries and complaintsEnsuring adherence to banking regulation & policies pertaining to Anti Money Laundering (AML), Know Your Customer (KYC), Data & Information security etc.Assist in closure of all observations in audit reportClient relationship management and customer services related to retail banking operationsCustodian of the branch vault and manage the vault limitsSupervise all cash and non-cash transactions like DD/MC, fund transfer etc.Updating the key registers regularlyReview branch reports like end of day (EOD), cash position report, instruments issued etc.Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format Education Qualification Graduation: Any Graduation Post-graduation: Any Post-graduation Experience: 0 to 2 years of relevant experience

Banker-Authorizer

Ahmedabad, Gujarat, India

0 - 2 years

Not disclosed

On-site

Full Time

Job Requirements Job Description: Banker-Authorizer at IDFC FIRST Bank Company Name: IDFC FIRST Bank Job Title: Banker-Authorizer Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > Branch Banking Location: Ahmedabad, Gujarat, India IDFC FIRST Bank is a leading financial institution that is committed to providing excellent banking services to its customers. We are currently seeking a highly motivated and skilled individual to join our team as a Banker-Authorizer in our Retail Banking department at our Ahmedabad, Gujarat branch. As a Banker-Authorizer, you will be responsible for authorizing and processing various banking transactions, including deposits, withdrawals, and transfers. You will also be responsible for ensuring the accuracy and completeness of all transactions, as well as maintaining customer records and providing exceptional customer service. Key Responsibilities Authorize and process banking transactions, including deposits, withdrawals, and transfers Ensure accuracy and completeness of all transactions Maintain customer records and update account information as needed Provide exceptional customer service and address any customer inquiries or concerns Adhere to all banking regulations and policies Collaborate with team members to achieve branch goals and targets Continuously update knowledge of banking products and services to effectively assist customers Identify and report any suspicious or fraudulent activities to the appropriate authorities Assist in other branch operations and tasks as needed Qualifications Bachelor's degree in Finance, Business Administration, or a related field Minimum of 2 years of experience in retail banking or a similar role Strong knowledge of banking products and services Excellent communication and customer service skills Ability to work in a fast-paced and dynamic environment Attention to detail and accuracy in processing transactions Knowledge of banking regulations and compliance Proficient in using banking software and systems Ability to work well in a team and independently Willingness to work flexible hours, including weekends and holidays if needed If you are a highly motivated individual with a passion for banking and providing exceptional customer service, we encourage you to apply for the position of Banker-Authorizer at IDFC FIRST Bank. We offer a competitive salary, benefits package, and opportunities for growth and development within the company. Additional Parameters Knowledge of local banking regulations and compliance in Gujarat, India is preferred Fluency in Gujarati and Hindi is required Previous experience in a similar role at a bank in Ahmedabad, Gujarat is a plus

Branch Sales Manager-Micro Business Loans

Ahmedabad, Gujarat, India

2 - 5 years

Not disclosed

On-site

Full Time

Job Requirements Job Requirements Role/Job Title - Branch Sales Manager Function/Department - Retail Banking Job Purpose The role entails scaling up and growing the customer base for the branch. It also entails developing constructive relationships with customers and working closely with them to boost volume of business across geographies by establishing a strong foundation with them as their financial partner of choice. This role encapsulates the responsibility of customer sourcing and acquisitions and building strong relationships with key dealers, strategic partners to help in client sourcing and acquisition. This is a critical branch level role that directly impacts the revenue and P&L for the branch. Responsibilities Roles & Responsibilities: Drive below the line activities in the assigned catchment to acquire new customersEnsure Sales process adherence & desired productivity of Sales OfficersManage, mentor and motivate the Sales Officers teamMonitor & ensure sourcing of quality savings accounts โ€“ in terms of product mix and value driven customer segmentsMonitor the quality of sourcing of products to evaluate developmental needs of the sales teams and drive the sales system towards quality standards where risks are well controlledManage and improve the customer experience to establish a strong brand for the bankSpearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels - Sales OfficersRepresent customer requirements as a customer advocate to the bank and give inputs to innovating new and relevant productsCollaborate with other departments and functions to provide best-in-class products and service offerings to the customer Managerial & Leadership Responsibilities Monitor key parameters on productivity, hiring quality and attrition rates and make necessary improvementsMentor and coach team members to percolate ethos of customer centricity, innovation, compliance and integrityCreate environment for team to focus on customer centricity and fulfilling customerโ€™s needs holisticallyAttract & retain best-in class talent to meet Bank's rapid growth targets Educational Qualifications Graduation - Any Graduate Experience: 2-5 + years of relevant experience in Sales Banking

Reginal Debt Manager-Recoveries-2 Wheeler & Pre-Owned Car

Ahmedabad, Gujarat, India

10 years

Not disclosed

On-site

Full Time

Job Requirements Role/Job Title โ€“ Regional Debt Manager-Recoveries-2 Wheeler and Per-Owned Cars Department/Function โ€“ Collections Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Roles & Responsibilities Responsible for managing and undertaking collections process for debts that have been assignedRegularly track the portfolio for specific buckets for the assigned areaTrack and control the delinquency of the area, Bucket-wise & DPD wise and focus on non-startersResponsible to allocate and achieve targets from agencies/in house teamRegularly follow up with the default customersEnsuring adherence to collection process and legal guidelinesTracing out absconded default customers and initiate recovery processRecommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the casesMaintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis Qualifications Educational Qualifications: Graduation - Any Graduate Experience: Minimum of 10+ Years of relevant experience in Collections

Debt Manager-Recoveries-BIL, Personal Loan & MBL

Ahmedabad, Gujarat, India

2 - 5 years

Not disclosed

On-site

Full Time

Job Requirements Role/Job Title โ€“Collection Manager-BIL, Personal Loan and MBL Department/Function โ€“ Collections Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Roles & Responsibilities Responsible for managing and undertaking collections process for debts that have been assignedRegularly track the portfolio for specific buckets for the assigned areaTrack and control the delinquency of the area, Bucket-wise & DPD wise and focus on non-startersResponsible to allocate and achieve targets from agencies/in house teamRegularly follow up with the default customersEnsuring adherence to collection process and legal guidelinesTracing out absconded default customers and initiate recovery processRecommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the casesMaintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis. Educational Qualifications Graduate โ€“ Any Experience: Minimum of 2-5 Years of relevant experience in Collections

Deputy Manager-Acquisition (Current Account)

Ahmedabad, Gujarat, India

0 - 2 years

Not disclosed

On-site

Full Time

Job Requirements Job Requirements Job Title - Deputy Manager-Acquisition(Current Account) Place of work - Pan - India Business Unit - Retail Banking Function -Branch Banking Compensations - Best in class in the industry. In addition valuable service awards would apply. Job Purpose The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment areaEnsure acquisition of high quality current accounts in terms of product mix, segments and constitution mixProactive registration and activation of acquired customers to direct banking channelsMeet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customerAssist and support the Sales Manager in catchment mapping and scoping exerciseProvide regular feedback to SM / RM on opportunities and customer needsEnsure adherence to selling norms and SOPs defined by the organizationEnsure strict compliance with internal guidelines and external regulationsEnsure quality sourcing in line with the Bank's policy Secondary Responsibilities - List the deliverables other than primary, but essential for the role High degree of market awareness and understanding of customer's needsCollaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Qualifications Graduate - Any discipline Part Time / Full Time - Full Time Experience Minimum Number of Years - 0-4 years Industry โ€“ BFSI Functional Area โ€“ Sales Level / Capacity - Junior Management

WALK-IN Drive - Relationship Manager-KCC - Telangana

Sangareddy, Khammam, Hyderabad

3 - 6 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Role/Job Title: Relationship Manager-Kisan Credit Card Function/Department: Rural Banking Job Purpose: The role entails providing financial solutions to meet the requirements of the KCC customers and ensure value added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer would be responsible for providing customers with the best in-class experience to become their banking partner of choice. The role bearer is responsible for NTB clients and manage the relationship for a designated branch contributing to the larger branch banking channel objectives. Roles & Responsibilities: Responsible for increasing liabilities size of relationship via balances in accounts of existing KCC customers and enhancing customer profitability by capturing larger share of wallet. Review the inflows and outflows in the mapped accounts and also proactively identify potential business opportunities. Establish closely connect with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings. Generate new sales leads for KCC customers through referrals from existing clients, brokers, etc. Responsible for acquiring new customers for KCC with a detail understanding of Credit assessment. Leverage knowledge on Liability, Fx, Trade and Client Relationship, Delinquency management, Relationship management and Analytical mind-set to increase volume of business. Managing portfolio effectively through continuous monitoring of accounts and renewals enhancement, retention and ensure Portfolio Hygiene with minimal open deferral and covenants. Develop a superior working relationship with Branch banking for cross leveraging and synergy optimization and work within the Overall Bank Eco System with other Stakeholders. Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Demonstrated Ability in sales planning and conceptualize promotions and marketing initiatives. Understanding of Financial statements, Credit Assessment and title- security documents. Education Qualification: Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 4 to 8 years of relevant experience.

Walk-In Drive - Associate Relationship Manager - HL/LAP - Telangana

Khammam

1 - 2 years

INR 1.0 - 2.5 Lacs P.A.

Work from Office

Full Time

Role/Job Title: Associate Relationship Manager-Home loan / Loan against property Function/Department: Rural Banking Job Purpose: To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities: Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc. To service, the leads referred by sales front/cross/selling or other channels. To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. Achieve agreed individual performance targets for income generation, product sales and new client growth targets. Login to disbursement completion, fulfilment, counselling, and handholding the customer through the entire process of sanction and disbursement. Ensuring that customer doesnt become a non-starter e.g. helping collections to recover EMIโ€™s in case of default. Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Education Qualification: Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 Years in NBFCs/Banking.

Walk-In Drive - Associate Relationship Manager - LAP - Telangana

Sangareddy

1 - 2 years

INR 1.0 - 2.5 Lacs P.A.

Work from Office

Full Time

Role/Job Title: Associate Relationship Manager-Home loan / Loan against property Function/Department: Rural Banking Job Purpose: To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities: Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc. To service, the leads referred by sales front/cross/selling or other channels. To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. Achieve agreed individual performance targets for income generation, product sales and new client growth targets. Login to disbursement completion, fulfilment, counselling, and handholding the customer through the entire process of sanction and disbursement. Ensuring that customer doesnt become a non-starter e.g. helping collections to recover EMIโ€™s in case of default. Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Education Qualification: Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 Years in NBFCs/Banking.

Walk-In Drive - Relationship Manager - LAP - Telangana

Sangareddy

4 - 8 years

INR 4.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Role/Job Title: Relationship Manager-Loan against property Function/ Department: Rural Banking Job Purpose: To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities: Creating sales opportunities for self and team members. Acquisition: focus on lending to new customers, championing the purpose of building a large Loan against property book with high yield Book Quality: maintaining portfolio quality Maintain highest standards of Customer Service and Compliance Adopt and promote digital groom and mentor team Building and relationship with colleagues in other business verticals for X Sell opportunities. Managerial & Leadership Responsibilities. Manage and groom team effectively. Training and mentoring the team members. Education Qualification: Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 5 to 10 years of relevant experience.

Associate Relationship Manager-MEL

Lakhimpur, Uttar Pradesh, India

0 years

Not disclosed

On-site

Full Time

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 0 to 1 years of relevant branch banking experience. Show more Show less

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IDFC FIRST Bank

IDFC FIRST Bank

IDFC FIRST Bank

Banking and Financial Services

Chennai

N/A Employees

2258 Jobs

    Key People

  • V. Vaidyanathan

    Managing Director & CEO
  • Vishal Kothari

    Group Chief Financial Officer
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Job Titles Overview

Deputy Manager-Acquisition (Current Account) (2)
Territory Manager-2 Wheeler Loan (1)
Area Sales Manager-Gold Loan (1)
Associate Relationship Manager-LAP (1)