IdentITy and Access Management Administrator

Job Description

Managing user account lifecycle processes, including user provisioning, de-provisioning by using ADUC database along with company Incorporated Employee Central record. Providing timely and efficient support to project operations by using SNOW ticket requesting system, Managing Microsoft Office 365 and Microsoft Azure AD portal to provision the Office licenses. Regularly reviewing user roles and permissions to identify and resolve potential conflicts. Investigate and respond to IAM-related security incidents, collaborating with security operations and other IT teams to resolve issues and mitigate risks Conducting periodic access reviews, audits, and assessments to ensure compliance and identify potential risks related to user access and privileges. Document IAM procedures and IAM policies and practices. Generating the report of stale accounts which is not in used more than 90 days. Day to day operational support in AD such as creating groups, creating users, assigning policies, maintaining password complexity rules. Creating and maintaining service accounts. Troubleshooting and resolving ID access management and provisioning workflow errors Execute and track security process related activities including User ID management. Monitor security alerts and incidents Creating and maintaining support documentation (Key Operating Procedures) Adherence to audit processes 100% adherence to audit processes as defined / updated. Manage multiple local and remote teams responsible for 24/7 security monitoring, event logging, user provisioning, auditing, incident response. Perform the day-to-day operations of access requests, fulfilment, and administration processes (ensuring access is provisioned/modified/removed accurately and in a timely manner) and keeping an audit trail of all requests.