Job
Description
As the Head of In-Business Quality Assurance at Institutional Credit Managements (ICM), your primary role is to verify that established standards and processes are followed and consistently applied. You will utilize the results of quality assurance reviews to assess the quality of the group's policies, procedures, programs, and practices related to the management of wholesale credit risk. Your feedback and observations on deficiencies and areas of improvement will be crucial in identifying control weaknesses, operational risks, training needs, and process deficiencies within the organization. Key Responsibilities: - Support the QA Head of Real Estate and Structured Credit Underwriting in defining the Quality Assurance function and Reviews across ICM coverage universe - Provide effective credible challenge during Quality Assurance Reviews (QARs) to Business Region Heads and Portfolio Managers regarding credit memorandums and process quality - Assist in ensuring that wholesale credit risks within Citi are identified, measured, monitored, and controlled in alignment with the bank's risk appetite and established policies - Collaborate in executing consistent and objective assessments during QARs and follow-up on corrective actions - Assist in synthesizing and preparing Quality Assurance Reports for ICM business management to communicate results, identify trends, and propose solutions - Support the establishment of WCR IBQA policies, procedures, risk assessment, and controls to enhance QA coverage and standards - Stay updated on relevant changes to rules/regulations and industry news, including regulatory findings - Contribute to internal projects and initiatives led by the Global Head of WCR In-Business QA Qualifications/Experience: - 5-7 years of quality control/quality assurance experience in banking, credit risk management, internal audit, or loan review at a financial institution - Familiarity with risk management frameworks related to credit risk or financial risk disciplines - Understanding of complex counterparty credit product structures, securitization, and credit financing products - Background in credit analysis and underwriting for large corporate and finance industries Leadership: - Strategic orientation to position the ICM organization as a proactive partner in driving best practices - Mentor colleagues and identify opportunities for performance enhancement - Uphold and promote the organization's culture Competencies: - Strong organizational skills to work under pressure and manage priorities effectively - Evolving interpersonal skills to build relationships and influence stakeholders - Excellent written and verbal communication skills for clear and concise messaging - Proficiency in Microsoft Office tools, particularly Word, Excel, and PowerPoint - Data analysis skills are desirable Qualifications: - BA/BSc or higher degree in Business or related field Travel: - Less than 10% travel required Please note that this role falls under the Controls Governance & Oversight job family and the Quality Assurance, Monitoring & Testing job family. If you require a reasonable accommodation to apply for this position, please review Accessibility at Citi.,
