IBM BPM workflow Developer

Job Summary

We are looking for a skilled IBM BPM/Workflow Developer with 5–6 years of experience in designing and supporting business process applications. The role requires hands-on expertise in IBM BPM/BAW, case management tools, and production support in enterprise environments.

Key Responsibilities

Design, develop, and enhance workflows using IBM BPM/BAW

Implement case-based solutions using any Case Management tool (e.g., IBM Case Manager, Pega, Appian)

Develop UI components using Coach Views and Human Services

Integrate workflows with external systems via REST/SOAP APIs

Provide L2/L3 production support: incident resolution, monitoring, RCA, and documentation

Collaborate with cross-functional teams to gather requirements and implement solutions

Participate in UAT, performance tuning, and deployment activities

Maintain technical documentation and support handover processes

Required Skills

5–6 years of hands-on experience with IBM BPM (v8.5 or BAW)

Strong knowledge of BPMN 2.0, Coach Views, and Integration Services

Experience with any Case Manager tool (IBM Case Manager preferred)

Strong JavaScript, Java, SQL, and API integration skills

Experience in production support and on-call support processes

Familiarity with ITIL processes for incident and problem management

Experience with tools like Git, Jenkins, and JIRA

Qualifications

Bachelor’s degree in Computer Science, Engineering, or a related field

Certification in IBM BPM/BAW or relevant Case Management tool is a plus