ResKonnect

Job Summary We are looking for a skilled IBM BPM/Workflow Developer with 5–6 years of experience in designing and supporting business process applications. The role requires hands-on expertise in IBM BPM/BAW, case management tools, and production support in enterprise environments. Key Responsibilities Design, develop, and enhance workflows using IBM BPM/BAW Implement case-based solutions using any Case Management tool (e.g., IBM Case Manager, Pega, Appian) Develop UI components using Coach Views and Human Services Integrate workflows with external systems via REST/SOAP APIs Provide L2/L3 production support: incident resolution, monitoring, RCA, and documentation Collaborate with cross-functional teams to gather requirements and implement solutions Participate in UAT, performance tuning, and deployment activities Maintain technical documentation and support handover processes Required Skills 5–6 years of hands-on experience with IBM BPM (v8.5 or BAW) Strong knowledge of BPMN 2.0, Coach Views, and Integration Services Experience with any Case Manager tool (IBM Case Manager preferred) Strong JavaScript, Java, SQL, and API integration skills Experience in production support and on-call support processes Familiarity with ITIL processes for incident and problem management Experience with tools like Git, Jenkins, and JIRA Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field Certification in IBM BPM/BAW or relevant Case Management tool is a plus