IAM / PAM Engineer (Okta & CyberArk)

We are looking for skilled IAM/PAM professionals (Senior & Junior Team Members) to join our Identity and Access Management (IAM) team. The ideal candidates will have strong expertise in Okta (IAM) and/or CyberArk (PAM), along with hands-on experience in MFA solutions, troubleshooting, and enterprise-level operations. This role requires commitment to continuous learning, adaptability, and working in a 24x7 support environment.

Skill / Qualifications

• Bachelor degree in a related field.
• 48 years of hands-on experience in IAM and/or PAM platforms.
• Strong working knowledge of Okta (IAM) and/or CyberArk (PAM) (Certification mandatory).
• Practical experience with MFA technologies and integrations.
• Basic administration skills in Windows, Linux, and Databases.
• Experience in incident, problem, and change management processes (ITIL knowledge mandatory).
• Proven Ability to work in rotational shifts (including nights and weekends)
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication skills and ability to work in a global support environment.
• Positive learning attitude, adaptability, and ability to work in a fast-paced environment.

Job Responsibilities

• Manage and support Okta (IAM) and CyberArk (PAM) platforms, ensuring smooth day-to-day operations.
• Administer and support Multi-Factor Authentication (MFA) across enterprise applications.
• Provide Level 2/3 support by troubleshooting and resolving incidents in collaboration with senior engineers.
• Perform system checks, incident monitoring, and issue resolution within defined SLAs.
• Work on tickets (incidents, service requests, change requests, demand, and problem requests) in line with SOPs.
• Collaborate with cross-functional teams (Windows, Linux, Database Administrators) for end-to-end issue resolution.
• Participate in rotational shifts (24x7 support, including nights and weekends) to ensure service availability.
• Create, update, and maintain documentation for incidents, troubleshooting, and operational procedures.
• Identify opportunities for process improvements and automation to enhance efficiency.
• Stay updated on emerging IAM/PAM technologies and upskill regularly.

About Us

We are champions of change, torchbearers of innovation, pioneers of modern business and technology solutions, believers in teamwork, transparency, and relationships.

We are AANSEACORE - a global Business  Technology Transformation Solutions Company, specializing in Professional Staffing. Asia, Africa, North - South America, Europe, Australia, the global presence we strive to establish, is at the core of AANSEACORE and this underlines our ‘global family’ ethos.

We are partnered with technology household companies like Microsoft, AWS, IBM , Lenovo. specialized in Flexi-Staffing (Temp. Staffing) and Contract to Hire Staffing. With dedicated Account Managers for each of our clients, our consultants work for assignments across the globe based on clients’ needs. With our vast network of clients, we are always on the move, fulfilling their contract positions.

Visit Us at www.aanseacore.com to learn more.