About Hyugalife At Hyugalife, we’re on a mission to make India healthier with 100% authentic protein & supplements. We’re building India’s most trusted health & wellness e-commerce platform. Role Description We’re looking for an Influencer Marketing Manager who can own and execute influencer-led campaigns that drive awareness, engagement, and growth. If you live and breathe creator marketing, love building relationships, and know how to turn collaborations into results, this role is for you. What you’ll do: Lead end-to-end influencer campaigns - through direct outreach and/or via agency partners Work with creators to drive brand awareness and leads Track KPIs, report performance, and optimize strategy Collaborate with internal teams to develop bold, brand-led narratives Qualifications 2–3 years of experience in influencer marketing Strong negotiation and communication skills Deep understanding of social media, creator ecosystems, and content trends Ability to deliver measurable results through influencer collaborations Location: Lower Parel
Job description About Hyugalife At Hyugalife, we’re on a mission to make India healthier with 100% authentic protein & supplements. We’re building India’s most trusted health & wellness e-commerce platform. With strong backing from investors like Peak XV (Sequoia), we are committed to promoting healthy habits for all Indians. Role Description – Growth Manager, Performance Marketing Location: Mumbai (Lower Parel) We’re looking for a strong performance marketing leader to drive revenue growth and ROAS for Hyugalife. The ideal candidate brings high ownership, a data-driven mindset, and the ability to experiment, optimize, and scale performance campaigns across key platforms. What you’ll do: Own end-to-end performance marketing across Meta and Google Drive strategic planning across channels with clear goals on budgets, ROAS, and revenue Run full-funnel experimentation to test, learn, and scale campaigns Continuously optimize campaigns to balance efficiency and growth Lead creative strategy with the content team, ensuring fresh assets and new experiments Align performance marketing activities with overall calendars and sale events Track, analyze, and report on key KPIs to guide decisions Qualifications MBA preferred, with 3–6 years of experience scaling performance marketing campaigns Proven track record in scaling revenue from early-stage (0–1 or 1–10 journey) Strong understanding of e-commerce growth levers Deep expertise in Meta paid ads; experience with Google Ads is a plus Highly detail-oriented, data-driven, and results-focused
About Hyugalife At Hyugalife, we’re on a mission to make India healthier with 100% authentic protein & supplements. We’re building India’s most trusted health & wellness e-commerce platform. With strong backing from investors like Peak XV (Sequoia), we are committed to promoting healthy habits for all Indians. Role Description: Growth Manager, Performance Marketing Location: Mumbai (Lower Parel) We’re looking for a strong performance marketing leader to drive revenue growth and ROAS for Hyugalife. The ideal candidate brings high ownership, a data-driven mindset, and the ability to experiment, optimize, and scale performance campaigns across key platforms. What you’ll do: Own end-to-end performance marketing across Meta and Google Drive strategic planning across channels with clear goals on budgets, ROAS, and revenue Run full-funnel experimentation to test, learn, and scale campaigns Continuously optimize campaigns to balance efficiency and growth Lead creative strategy with the content team, ensuring fresh assets and new experiments Align performance marketing activities with overall calendars and sale events Track, analyse, and report on key KPIs to guide decisions Qualifications: MBA preferred, with 3–6 years of experience scaling performance marketing campaigns Proven track record in scaling revenue from early-stage (0–1 or 1–10 journey) Strong understanding of e-commerce growth levers Deep expertise in Meta paid ads; experience with Google Ads is a plus Highly detail-oriented, data-driven, and results-focused Industry Wellness and Fitness Services Employment Type: Full-time
About Hyugalife At Hyugalife, we’re on a mission to make India healthier with 100% authentic protein & supplements. We’re building India’s most trusted health & wellness e-commerce platform. With strong backing from investors like Peak XV (Sequoia), we are committed to promoting healthy habits for all Indians. Role Description: Head of Customer Service Location: Mumbai (Lower Parel) Skills and Knowledge • 5-8 years of experience direct experience in leading customer support teams within Contact Centre Operations (Customer Service, Sales, or Collections) • Strong oral (speaking, listening, interpretation) and written communication skills. Able to work in an ambiguous, internet-speed environment. • Absolute passion for ensuring a great customer experience with every case/contact. • Strong technical analysis skills; you are someone who wants to dive into the numbers and seek to understand. Job Description Overall responsibilities include: • Leading a team of 20+ CS associates across email, chat and phone • Ownership of all contact centre metrics like response times, resolution rates, productivity, etc • Lease with outsourced agencies to manage personnel and ensure agency productivity • Be the voice of customer and ensure smooth customer experience • Improve customer support operations to always provide a great customer support experience. CS operations: • Identifying and eliminating barriers to accuracy, productivity, and quality. • Carrying out supervisory responsibilities by standard policies and procedures; additional responsibilities include interviewing, training, and motivating employees; planning, assigning, and directing work; rewarding and disciplining employees; and effective conflict resolution. • Communicating policies to associates and becoming the primary information source for staff; following up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. • Owning and driving performance metrics with the team, including the use of a Quality Assurance program to "Move the needle" Project Management: • Solving complex customer service issues and proactively heading off negative service trends. • Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures • Development, analysis, and improvement of new strategies and procedures. The CS Manager will have the ability to develop, plan, and implement short- and long-range goals • Developing and achieving performance goals and objectives to achieve customer promise expectations. • Voice of the Customer: Summarizing and providing critical analysis of the top 3 customer issues to be improved on a quarterly review cycles Employment Type: Full-time
Hyuga Ecommerce Private Limited (Hyugalife) HyugaLife is a leading health and wellness-focused e-commerce platform in India. We offer a unique combination of educational content, expert-curated products, and personalized shopping experiences with a promise of 100% authentic products which are directly sourced from brands. With strong backing from investors like Peak XV (Sequoia), we are committed to promoting healthy habits for all Indians. Job Title: Product Designer Experience: 3–8 Years Location: [On-site] Department: Design / Product Employment Type: Full-Time About the Role We are looking for a Product Designer who blends strong user-centric thinking with an ability to translate complex requirements into elegant, intuitive digital experiences. As a mid-to-senior level designer, you’ll collaborate closely with product managers, engineers, and other stakeholders to shape the user experience and visual design of our products. You should have a proven track record of designing products that users love, and the ability to take a product from concept to delivery in a fast-paced, agile environment. Key Responsibilities Own the end-to-end design process: research, ideation, wireframes, prototypes, UI design, and final hand-off. Collaborate with cross-functional teams (PMs, developers, researchers) to define product goals and user needs. Create user flows, journey maps, mockups, and high-fidelity designs for web and/or mobile platforms. Conduct usability testing and user research to validate design decisions. Maintain and evolve our design system and ensure consistency across the product. Balance business goals with user needs to design scalable and user-friendly solutions. Stay updated on the latest design trends, tools, and best practices. Requirements 3 to 8 years of experience as a Product Designer, UX/UI Designer, or a similar role. Strong portfolio showcasing product design work, particularly for complex applications or systems. Proficiency in tools like Figma, Sketch, Adobe XD, or similar. Experience designing for web and/or mobile (iOS and Android). Solid understanding of design principles, accessibility, and user psychology. Ability to work independently as well as part of a collaborative team. Experience working in agile development environments is a plus. Strong communication and presentation skills. Good to Have Basic understanding of HTML/CSS and design-to-dev handoff practices. Experience working with design systems and component libraries. Prior experience in [insert industry/domain: e.g., fintech, healthtech, SaaS, B2B]. What We Offer Competitive compensation Opportunity to work on impactful products Collaborative and inclusive team culture Flexible working hours and leave policy [Other perks: stock options, L&D allowance, wellness programs, etc.]
About Hyugalife At Hyugalife, we’re on a mission to make India healthier with 100% authentic protein & supplements. We’re building India’s most trusted health & wellness e-commerce platform. With strong backing from investors like Peak XV (Sequoia), we are committed to promoting healthy habits for all Indians. Role Description: SEO Manager Location: Mumbai (Lower Parel) Location: Mumbai Experience Required: 4–5 years Department: Marketing / Growth About the Role We are looking for an experienced *SEO Manager* to lead our search engine optimization initiatives across on-page, off-page, and AI-driven SEO strategies. This role will be pivotal in driving organic visibility, increasing website traffic, and improving conversion through innovative SEO practices. The ideal candidate has a strong foundation in traditional SEO, hands-on experience with modern AI SEO tools, and a proven track record of delivering measurable results. Key Responsibilities * SEO Strategy & Execution* * Develop and implement SEO strategies to improve organic search rankings, traffic, and conversions. * Conduct technical audits, keyword research, competitor analysis, and performance tracking. * On-Page & Technical SEO* * Optimize site architecture, internal linking, metadata, and page content for search engines and users. * Ensure site health and speed align with SEO best practices. *Off-Page SEO* * Build and execute a strong backlink acquisition strategy. * Develop partnerships and outreach programs to grow domain authority. *AI SEO & Automation* * Leverage AI tools for keyword research, content optimization, clustering, and predictive SEO. * Implement data-driven insights to continuously improve rankings and discover new opportunities. *Analytics & Reporting* * Track and report SEO performance metrics using tools like Google Analytics, Search Console, Ahrefs, SEMrush, etc. * Provide actionable insights to cross-functional teams. Skills & Qualifications * 4–5 years of proven experience in *SEO management* with measurable results. * Strong knowledge of *on-page, off-page, and technical SEO* best practices. * Hands-on experience with *AI SEO tools* (e.g., ChatGPT-based workflows, etc.). * Proficiency with analytics and SEO tools: Google Analytics, Google Search Console, Ahrefs, SEMrush, etc. * Familiarity with content management systems (CMS) . * Strong analytical skills and ability to interpret data into actionable insights. * Excellent communication and collaboration skills to work with content, product, and marketing teams. What We Offer * Opportunity to own and scale SEO in a high-growth environment. * Exposure to cutting-edge *AI-driven SEO* practices. * Competitive salary and benefits package. * Collaborative and growth-oriented team culture. Employment Type: Full-time
As the Head of Customer Service at Hyugalife, you will play a crucial role in leading a team of 20+ customer service associates across email, chat, and phone channels. Your responsibilities will include owning all contact center metrics such as response times, resolution rates, and productivity. You will be the voice of the customer, ensuring a smooth customer experience and constantly improving customer support operations to deliver exceptional service. Key Responsibilities: - Lead a team of 20+ customer service associates, overseeing email, chat, and phone support - Take ownership of contact center metrics like response times, resolution rates, and productivity - Collaborate with outsourced agencies to manage personnel and ensure high agency productivity - Identify and eliminate barriers to accuracy, productivity, and quality in customer support operations - Supervise team members by following standard policies and procedures, including interviewing, training, and motivating employees - Drive performance metrics with the team, utilizing a Quality Assurance program to enhance customer support experience - Proactively solve complex customer service issues and prevent negative service trends - Develop and implement new strategies and procedures to improve customer service operations - Summarize and provide critical analysis of the top 3 customer issues for quarterly review cycles Qualifications Required: - 5-8 years of direct experience in leading customer support teams within Contact Centre Operations (Customer Service, Sales, or Collections) - Strong oral and written communication skills, with the ability to work in a fast-paced environment - Passion for delivering great customer experiences with every interaction - Strong technical analysis skills and a desire to dive into data to drive improvements - Ability to develop, plan, and implement short- and long-term goals in customer service operations Join Hyugalife as the Head of Customer Service in Mumbai (Lower Parel) and be part of a mission to promote healthy habits and provide authentic protein and supplements to all Indians.,
Hyuga Ecommerce Private Limited (Hyugalife) HyugaLife is a leading health and wellness-focused e-commerce platform in India. We offer a unique combination of educational content, expert-curated products, and personalized shopping experiences with a promise of 100% authentic products which are directly sourced from brands. With strong backing from investors like Peak XV (Sequoia), we are committed to promoting healthy habits for all Indians. Location: Mumbai Skills and Knowledge · Inventory management/supply planning/replenishment planning etc · Bachelor’s degree in Business, Retail Planning, Information Systems Management · 4+ years of experience in Supply Chain, Planning, or Inventory Management or equivalent experiences such as Consulting, Finance, or Operations · Superior analytical skills, with demonstrated ability to dive in and quickly understand the root cause and identify scalable solutions · Familiarity with the principles of inventory control · D emonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment · High degree of organization and ability to manage multiple, competing priorities simultaneously · Extreme attention to detail and willingness to roll up your sleeves · Ability to thrive in a high-energy environment where tactical and strategic activities are expected to be driven in parallel. Education: Bachelors Job Description He/she will oversee planning and inventory management as well as drive analysis and optimization of inventory management systems and processes to ensure we achieve world-class inventory availability and inventory health. · Manage inventory availability and inventory health including improved in-stock rates, inventory planning & shrinkages, Instock rate, Overstock of Inventory, Vendor Fill Rate, RTV. · Building forecasting models · Partner with internal teams to help create and drive tools and process improvements that affect purchasing and vendor management workflow · Drive process improvement and operational excellence within our vendor community by reducing costs, defects, and lead times, while increasing innovation, automation, and economies of scale · Partner with vendor managers in driving sales and profitability growth · Drive complex business analysis that identifies opportunities to improve cost structure and profitability.
Hyuga Ecommerce Private Limited (Hyugalife) HyugaLife is a leading health and wellness-focused e-commerce platform in India. We offer a unique combination of educational content, expert-curated products, and personalized shopping experiences with a promise of 100% authentic products which are directly sourced from brands. With strong backing from investors like Peak XV (Sequoia), we are committed to promoting healthy habits for all Indians. Job Title: Product Designer Experience: 38 Years Location: [On-site] Department: Design / Product Employment Type: Full-Time About the Role We are looking for a Product Designer who blends strong user-centric thinking with an ability to translate complex requirements into elegant, intuitive digital experiences. As a mid-to-senior level designer, you'll collaborate closely with product managers, engineers, and other stakeholders to shape the user experience and visual design of our products. You should have a proven track record of designing products that users love, and the ability to take a product from concept to delivery in a fast-paced, agile environment. Key Responsibilities Own the end-to-end design process: research, ideation, wireframes, prototypes, UI design, and final hand-off. Collaborate with cross-functional teams (PMs, developers, researchers) to define product goals and user needs. Create user flows, journey maps, mockups, and high-fidelity designs for web and/or mobile platforms. Conduct usability testing and user research to validate design decisions. Maintain and evolve our design system and ensure consistency across the product. Balance business goals with user needs to design scalable and user-friendly solutions. Stay updated on the latest design trends, tools, and best practices. Requirements 3 to 8 years of experience as a Product Designer, UX/UI Designer, or a similar role. Strong portfolio showcasing product design work, particularly for complex applications or systems. Proficiency in tools like Figma, Sketch, Adobe XD, or similar. Experience designing for web and/or mobile (iOS and Android). Solid understanding of design principles, accessibility, and user psychology. Ability to work independently as well as part of a collaborative team. Experience working in agile development environments is a plus. Strong communication and presentation skills. Good to Have Basic understanding of HTML/CSS and design-to-dev handoff practices. Experience working with design systems and component libraries. Prior experience in [insert industry/domain: e.g., fintech, healthtech, SaaS, B2B]. What We Offer Competitive compensation Opportunity to work on impactful products Collaborative and inclusive team culture Flexible working hours and leave policy [Other perks: stock options, L&D allowance, wellness programs, etc.]
Role Overview: As an Inventory Management Specialist at Hyuga Ecommerce Private Limited, you will be responsible for overseeing planning and inventory management processes. Your role will involve driving analysis and optimization of inventory management systems to maintain world-class inventory availability and health. Key Responsibilities: - Manage inventory availability and health by focusing on in-stock rates, inventory planning, shrinkages, Instock rate, Overstock of Inventory, Vendor Fill Rate, and RTV. - Develop forecasting models to support inventory planning. - Collaborate with internal teams to enhance tools and processes impacting purchasing and vendor management workflow. - Lead process improvement initiatives within the vendor community to reduce costs, defects, lead times, and drive innovation and automation. - Partner with vendor managers to boost sales and profitability growth. - Conduct complex business analysis to identify opportunities for enhancing cost structure and profitability. Qualifications Required: - Bachelor's degree in Business, Retail Planning, or Information Systems Management. - Minimum of 4 years of experience in Supply Chain, Planning, Inventory Management, or related fields such as Consulting, Finance, or Operations. - Strong analytical skills with the ability to identify root causes and develop scalable solutions quickly. - Familiarity with inventory control principles. - Proven capability to work strategically and tactically in a fast-paced environment. - Exceptional organizational skills with the ability to manage multiple priorities simultaneously. - Detail-oriented mindset with a willingness to engage in hands-on work. - Comfortable operating in a dynamic environment that requires balancing tactical and strategic activities effectively. (Additional details of the company omitted),
Hyuga Ecommerce Private Limited (Hyugalife) HyugaLife is a leading health and wellness-focused e-commerce platform in India. We offer a unique combination of educational content, expert-curated products, and personalized shopping experiences with a promise of 100% authentic products which are directly sourced from brands. With strong backing from investors like Peak XV (Sequoia), we are committed to promoting healthy habits for all Indians. Role Description – Marketing Communications Manager Location: Mumbai (Lower Parel) We are looking for a Marketing Communications Manager to support strategy & execution of marketing communications across Hyugalife’s digital platforms, app, website, and social media. The ideal candidate is a hands-on, detail-oriented communicator who can implement campaigns, maintain brand consistency, and collaborate with internal teams to deliver engaging initiatives. What you’ll do: Assist in executing the marketing communication strategy across digital channels (website, app, email, social media, and other owned platforms) Collaborate with content, design, and marketing teams to ensure messaging is consistent and aligned across campaigns per the platform's varied consumer personas Support the creation, implementation, and optimization of campaigns to drive engagement, awareness, and user growth Help plan and execute brand initiatives, activations, and digital campaigns to strengthen Hyugalife’s presence Track, measure, and report on campaign performance, providing insights for optimization. Qualifications: 2–4 years of experience in marketing communications, digital marketing, or brand communications roles Strong writing, editing, and storytelling skills with attention to detail Understanding of brand strategy and experience supporting brand management initiatives Experience supporting campaigns across digital platforms, websites, apps, and social media Ability to work collaboratively in cross-functional teams and manage multiple tasks simultaneously Proactive, detail-oriented, and able to manage priorities in a fast-paced environment MBA or relevant degree in Marketing, Communications, or a related field preferred.
Hyuga Ecommerce Private Limited (Hyugalife) HyugaLife is a leading health and wellness-focused e-commerce platform in India. We offer a unique combination of educational content, expert-curated products, and personalized shopping experiences with a promise of 100% authentic products which are directly sourced from brands. With strong backing from investors like Peak XV (Sequoia), we are committed to promoting healthy habits for all Indians. Role Overview We are looking for a Social Media & Influencer Marketing Manager/ Executive to drive and execute social media strategy while managing influencer collaborations across platforms like Instagram, YouTube, and other channels. The ideal candidate is a creative storyteller who can build a strong online presence, drive engagement, and generate meaningful impact for Hyugalife through influencer partnerships. What you’ll do: Own and execute social media strategy across Hyugalife’s platforms (Instagram, YouTube, X, and other relevant channels) Lead end-to-end influencer marketing campaigns — through direct outreach and/or via agency partners Identify, vet, and build long-term relationships with influencers aligned with Hyugalife's target audience Collaborate with content, design, and marketing teams to develop engaging posts, creatives, and video content Track, measure, and report social media and influencer campaign performance; optimize for engagement and reach Plan and execute brand initiatives, digital campaigns, and activations to grow Hyugalife’s online presence Ensure all communications reflect the brand voice, positioning, and identity consistently Qualifications: 2–5 years of experience in social media marketing and influencer management Strong understanding of social media platforms, content trends, and creator ecosystems Proven ability to deliver measurable results through social media campaigns and influencer collaborations Excellent communication and negotiation skills Experience working with agencies and cross-functional teams is a plus Bachelor’s/Master’s degree in Marketing, Communications, or a related field
Hyuga Ecommerce Private Limited (Hyugalife) HyugaLife is a leading health and wellness-focused e-commerce platform in India. We offer a unique combination of educational content, expert-curated products, and personalized shopping experiences with a promise of 100% authentic products which are directly sourced from brands. With strong backing from investors like Peak XV (Sequoia), we are committed to promoting healthy habits for all Indians. Role Description Marketing Communications Manager Location: Mumbai (Lower Parel) We are looking for a Marketing Communications Manager to support strategy & execution of marketing communications across Hyugalife's digital platforms, app, website, and social media. The ideal candidate is a hands-on, detail-oriented communicator who can implement campaigns, maintain brand consistency, and collaborate with internal teams to deliver engaging initiatives. What you'll do: Assist in executing the marketing communication strategy across digital channels (website, app, email, social media, and other owned platforms) Collaborate with content, design, and marketing teams to ensure messaging is consistent and aligned across campaigns per the platform's varied consumer personas Support the creation, implementation, and optimization of campaigns to drive engagement, awareness, and user growth Help plan and execute brand initiatives, activations, and digital campaigns to strengthen Hyugalife's presence Track, measure, and report on campaign performance, providing insights for optimization. Qualifications: 24 years of experience in marketing communications, digital marketing, or brand communications roles Strong writing, editing, and storytelling skills with attention to detail Understanding of brand strategy and experience supporting brand management initiatives Experience supporting campaigns across digital platforms, websites, apps, and social media Ability to work collaboratively in cross-functional teams and manage multiple tasks simultaneously Proactive, detail-oriented, and able to manage priorities in a fast-paced environment MBA or relevant degree in Marketing, Communications, or a related field preferred.
Hyuga Ecommerce Private Limited (Hyugalife) HyugaLife is a leading health and wellness-focused e-commerce platform in India. We offer a unique combination of educational content, expert-curated products, and personalized shopping experiences with a promise of 100% authentic products which are directly sourced from brands. With strong backing from investors like Peak XV (Sequoia), we are committed to promoting healthy habits for all Indians. Description: As a Growth Product Manager at HyugaLife, you’ll lead our experimentation engine — running A/B tests, launching growth experiments, and driving measurable impact across user acquisition, conversion, and retention funnels. You’ll work closely with marketing, design, and engineering to identify high-leverage opportunities, test hypotheses rapidly, and scale what works. This role demands strong analytical thinking, stakeholder collaboration, and a bias for action. Qualifications: 3–6 years of experience in product or growth roles at consumer internet or D2C companies Proven experience in A/B testing, funnel optimization, and data-driven decision-making Comfort with analytics tools (Mixpanel, GA, SQL, or similar) High ownership mindset with ability to move fast and iterate
Hyuga Ecommerce Private Limited (Hyugalife) HyugaLife is a leading health and wellness-focused e-commerce platform in India. We offer a unique combination of educational content, expert-curated products, and personalized shopping experiences with a promise of 100% authentic products which are directly sourced from brands. With strong backing from investors like Peak XV (Sequoia), we are committed to promoting healthy habits for all Indians. Description: As a Product Manager – Core Platform, you’ll own and improve the heart of HyugaLife’s shopping experience. You’ll enhance customer journeys across product discovery, search, and checkout — ensuring a seamless, high-performing experience that builds trust and drives repeat purchase. You’ll partner with design, tech, and category teams to improve usability, speed, and conversion across key user flows. Qualifications: 3–6 years of experience in product management, preferably in e-commerce or marketplaces Strong understanding of UX, search, and conversion optimization Analytical, detail-oriented, and passionate about improving customer experience High ownership, structured problem-solving, and excellent communication skills Location : Lower Parel
Social Media & Influencer Marketing Manager / Executive Location: Mumbai (Lower Parel) We’re looking for someone who gets social — yes, this line is totally ChatGPTed, and that em dash probably gave it away. But here’s the thing: we actually mean it. We want someone who doesn’t just follow trends but sets them. At Hyugalife , we move fast, experiment faster, and don’t wait for “perfect.” If your brain’s always buzzing with content ideas — whether you’re in the gym, in traffic, or doomscrolling at 1 a.m. — this might just be your playground. What you’ll do Run the show on our social platforms — Instagram, YouTube, X, and anywhere else the audience lives Create content that’s bold, scroll-stopping, and worth saving Work with creators who actually fit the brand (not just who have followers) Lead influencer campaigns from start to finish — through direct outreach or agency partners Team up with content, design, and brand folks to make ideas real Track what lands, what flops, and tweak fast — we don’t fear testing, we fear stagnation Bring new formats, fresh perspectives, and energy to how Hyugalife shows up online Who you are 2–5 years of experience in social or influencer marketing You understand what makes people stop scrolling — trends, timing, tone, storytelling You think in ideas, not just posts — you see patterns before they peak You’re collaborative, curious, and not afraid to make mistakes (bonus if you actually enjoy breaking things to rebuild them better) You’ve worked with agencies or creators before — double bonus if you’ve managed both Into fitness, sports, or health? You’ll fit right in. A junk-food loyalist? That’s fine — we’ll convert you soon enough. Why you’ll love it here We’re building India’s most trusted health and wellness platform — but we don’t sound like anyone else. You’ll get the freedom to test, break, rebuild, and make content people actually care about. No red tape, no “this is how it’s always been done” — just ideas, execution, and real ownership. About Hyugalife Hyuga Ecommerce Private Limited (Hyugalife) is India’s leading health and wellness-focused e-commerce platform. We bring together 450+ brands across sports nutrition, health supplements, and health foods , all backed by our promise of 100% authenticity . Every product is sourced directly from brands and lab-tested independently , with reports live on our app and website — because your health shouldn’t be a gamble. Backed by Peak XV (Sequoia) and leading investors, Hyugalife is on a mission to help every Indian build a healthier, happier life — one authentic product at a time.
As a Social Media & Influencer Marketing Manager / Executive at Hyugalife in Mumbai (Lower Parel), you will be responsible for setting trends and creating bold, scroll-stopping content across various social platforms like Instagram, YouTube, and more. Your role will involve collaborating with creators who align with the brand, leading influencer campaigns, and working closely with content, design, and brand teams to bring ideas to life. You will also be required to analyze performance, experiment with new formats, and bring fresh perspectives to Hyugalife's online presence. Key Responsibilities: - Run social platforms and create engaging content - Curate collaborations with creators and lead influencer campaigns - Collaborate with cross-functional teams to execute ideas effectively - Analyze performance metrics and adapt strategies accordingly - Introduce new formats and innovative approaches to online content Qualifications: - 2-5 years of experience in social or influencer marketing - Strong understanding of audience engagement drivers such as trends, tone, and storytelling - Ability to ideate and recognize emerging patterns - Collaborative, curious, and open to experimentation - Experience working with agencies or creators, with a preference for managing both - Interest in fitness, sports, or health is a plus At Hyugalife, you will have the opportunity to be part of a dynamic environment where experimentation and creativity are encouraged. You will be a part of building India's most trusted health and wellness platform, with the freedom to innovate, iterate, and create content that truly resonates with the audience. There are no bureaucratic hurdles here; only a culture of idea exploration, execution, and ownership. *Note: No additional details about the company were mentioned in the job description.,
About Hyugalife At Hyugalife, we’re on a mission to make India healthier with 100% authentic protein & supplements. We’re building India’s most trusted health & wellness e-commerce platform. With strong backing from investors like Peak XV (Sequoia), we are committed to promoting healthy habits for all Indians. Location : Mumbai (Lower Parel) RESPONSIBILITIES: Assist in drafting and reviewing contracts, agreements, NDAs, and other legal documents under supervision. Support in compliance tracking, maintaining records and preparing statutory documentation. Help in preparing summaries and notes of key legal developments, circulars, and notifications relevant to the business. Coordinate with internal departments (finance, HR, operations, etc.) for documentation and information required for legal purposes. Maintain and organize legal databases, templates and files. Assist in correspondence with external counsel or regulatory authorities under guidance. Participate in drafting and implementing company policies related to confidentiality, data protection, and contracts.
Social Media & Influencer Marketing Manager / Executive Location: Mumbai (Lower Parel) We're looking for someone who gets social yes, this line is totally ChatGPTed, and that em dash probably gave it away. But here's the thing: we actually mean it. We want someone who doesn't just follow trends but sets them. At Hyugalife , we move fast, experiment faster, and don't wait for perfect. If your brain's always buzzing with content ideas whether you're in the gym, in traffic, or doomscrolling at 1 a.m. this might just be your playground. What you'll do Run the show on our social platforms Instagram, YouTube, X, and anywhere else the audience lives Create content that's bold, scroll-stopping, and worth saving Work with creators who actually fit the brand (not just who have followers) Lead influencer campaigns from start to finish through direct outreach or agency partners Team up with content, design, and brand folks to make ideas real Track what lands, what flops, and tweak fast we don't fear testing, we fear stagnation Bring new formats, fresh perspectives, and energy to how Hyugalife shows up online Who you are 25 years of experience in social or influencer marketing You understand what makes people stop scrolling trends, timing, tone, storytelling You think in ideas, not just posts you see patterns before they peak You're collaborative, curious, and not afraid to make mistakes (bonus if you actually enjoy breaking things to rebuild them better) You've worked with agencies or creators before double bonus if you've managed both Into fitness, sports, or health You'll fit right in. A junk-food loyalist That's fine we'll convert you soon enough. Why you'll love it here We're building India's most trusted health and wellness platform but we don't sound like anyone else. You'll get the freedom to test, break, rebuild, and make content people actually care about. No red tape, no this is how it's always been done just ideas, execution, and real ownership. About Hyugalife Hyuga Ecommerce Private Limited (Hyugalife) is India's leading health and wellness-focused e-commerce platform. We bring together 450+ brands across sports nutrition, health supplements, and health foods , all backed by our promise of 100% authenticity . Every product is sourced directly from brands and lab-tested independently , with reports live on our app and website because your health shouldn't be a gamble. Backed by Peak XV (Sequoia) and leading investors, Hyugalife is on a mission to help every Indian build a healthier, happier life one authentic product at a time.
Job Description As the Head of Customer Service at Hyugalife, you will be responsible for leading a team of 20+ customer service associates across email, chat, and phone channels. Your main focus will be on ensuring a great customer experience with every case or contact, by owning and improving all contact center metrics such as response times, resolution rates, and productivity. You will also be in charge of liaising with outsourced agencies to manage personnel and ensure agency productivity. Your role will involve identifying and eliminating barriers to accuracy, productivity, and quality within the customer support operations. Your responsibilities will include carrying out supervisory tasks according to standard policies and procedures, such as interviewing, training, motivating, planning, assigning work, rewarding, disciplining employees, and resolving conflicts effectively. Additionally, you will communicate policies to associates, ensure compliance and consistency, take corrective action when necessary, and document all relevant issues and actions taken. It will be your duty to own and drive performance metrics within the team, utilizing a Quality Assurance program to continuously improve customer support operations. In terms of project management, you will be expected to solve complex customer service issues, anticipate negative service trends, and correctly utilize the resources provided by internal systems, departments, policies, and procedures. You will also be responsible for developing, analyzing, and improving new strategies and procedures to enhance customer support operations. The ability to set and achieve performance goals and objectives to meet customer promise expectations will be crucial in this role. Furthermore, you will be tasked with summarizing and providing critical analysis of the top 3 customer issues for improvement during quarterly review cycles. Qualifications Required - 5-8 years of direct experience in leading customer support teams within Contact Centre Operations (Customer Service, Sales, or Collections) - Strong oral and written communication skills with the ability to work in a fast-paced environment - Passion for delivering exceptional customer experiences and strong technical analysis skills - Proven track record in project management, including developing and implementing short- and long-range goals - Ability to lead and motivate a team, drive performance metrics, and continuously improve customer support operations Employment Type: Full-time,