Human Resource Service Delivery Representative

Role Overview: As an HR Assistant, your primary responsibilities will involve responding to employee inquiries regarding benefits, HR policies, and other HR-related matters. You will be required to process paperwork efficiently, maintain information systems, and handle necessary documentation. Supporting the onboarding process will be a crucial aspect of your role, which will include assisting with new hire paperwork, orientation procedures, and onboarding processes. Ensuring compliance with employment laws, company policies, and procedures will be essential in all your tasks. You will also be responsible for processing transactions such as onboarding new employees, updating employee information, and managing leave requests. Resolving HR-related issues in a timely and accurate manner will be part of your daily routine, requiring effective troubleshooting skills. Maintaining accurate and up-to-date HR records and systems will be vital to ensure operational efficiency. Additionally, providing training and support to employees on HR processes and systems will contribute to the overall success of the HR department. Key Responsibilities: - Respond to employee inquiries regarding benefits, HR policies, and other HR-related matters - Process paperwork efficiently, maintain information systems, and handle necessary documentation - Assist with new hire paperwork, orientation procedures, and onboarding processes - Ensure compliance with employment laws, company policies, and procedures - Process transactions such as onboarding new employees, updating employee information, and managing leave requests - Resolve HR-related issues in a timely and accurate manner - Maintain accurate and up-to-date HR records and systems - Provide training and support to employees on HR processes and systems Qualifications Required: - Strong communication skills - Attention to detail - Ability to maintain confidentiality - Knowledge of HR processes and procedures - Problem-solving skills - Ability to work effectively in a team - Familiarity with employment laws (Note: No additional details about the company were provided in the job description.),