Hub Head--Gurgaon (Delhi)

Job title:      Hub Head - Light Commercial Vehicle

Grade Band:      Manager / Chief Manager

Location: Gurgaon, Delhi

BU/Function :     Light Commercial Vehicle

Reports to:  State Head – Light Commercial Vehicle  

Role Details

• Develop & execute strategic plans to drive sales growth, portfolio quality, and profitability across vehicle finance branches under the hub.
• Provide leadership and direction to branch managers, ensuring achievement of targets and adherence to credit policies.
• Facilitate effective communication and collaboration across teams to drive operational excellence.

Overall Job Description

• Drive overall sales strategies for vehicle finance to meet and exceed disbursement, fee income, and collection targets.
• Support branch managers in developing and executing local sales plans, monitoring performance, and driving new business acquisition.
• Ensure smooth operation of branches by focusing on optimizing processes, improving efficiency, and ensuring compliance with internal policies and regulatory requirements.
• Build a high-performing team culture by coaching, mentoring, and motivating branch managers and their teams.
• Enhance customer satisfaction and loyalty by ensuring high-quality service standards and timely resolution of customer issues.
• Analyze market trends, competitor activities, and portfolio performance to identify growth opportunities and manage risks.
• Monitor portfolio health including delinquency management, and support collection strategies in coordination with collection teams.

Education and Work Experience Requirements:

EDUCATION

Essential requirement:   Graduate

Preferred: Exposure in vehicle finance or retail asset handling

WORK EXPERIENCE

Essential requirement:  8 years

Preferred:      8+ years in vehicle finance, retail assets, or related banking operations

Any specific requirements

Desired Behavioral / Functional Traits:

• Excellent interpersonal and leadership skills

• Good communication and presentation skills
• Self-motivated and proactive approach
• Result-oriented, committed, and disciplined with strong execution capabilities