HRBP - AM

Position Summary

The HR Business Partner (HRBP) serves as a strategic advisor and consultant to business leaders, aligning human resources initiatives with organizational goals. This role is responsible for driving talent management, employee engagement, workforce planning, and organizational development strategies. The HRBP collaborates closely with leadership to support performance management, change management, and employee relations, ensuring a high-performing and inclusive workplace culture. The ideal candidate will possess strong business acumen, excellent interpersonal skills, and a proactive approach to solving people-related challenges.

Job Responsibilities

1. Lead, plan, partner, execute HRBP & Employee engagement deliverables such as Performance Management, Talent Management, Grievance & Issue handling for the organization.
2. Improve employee experience by continuously improving people practices that aligns with the people strategy.
3. Performance Management- effectively drive and execute Goal Setting, Performance & Career conversations, Year-end deliverables on feedback and compensation action; Equip people managers to deliver on role expectations vis a vis performance management
4. Career Guidelines and Movements Manage career movement in line with guidelines specific to different levels in the organization; Provide inputs to career paths keeping in mind the changing needs of the organization
5. Employee Grievance and Disciplinary Procedure Compliance to disciplinary procedures as per applicable statutory requirements; Adherence to escalation matrix & timely resolution of issues mitigating risk & exposure for the organization
6. Policies and Procedures – Strong hand on organization policies and procedures, ensure timely communication and devise ways to minimize fall outs.
7. Engagement Practices - Improve employee experience by continuously enhancing people practices that align with people strategy & encourage demonstration of MetLife Values and culture
8. Rewards and Recognition- Drive practices to ensure that employees feel valued and recognized for their work; Manage the rewards and recognition framework for the business
9. Professional with 4 – 6 years overall HR experience with 2-3 years BPO experience in handling Relationship functions either independently or for a large sized operation.

Education, Technical Skills & Other Critical Requirement

Education

MBA

Experience

(In Years)

7-9

Technical Skills

• Strong domain knowledge- Statutory & Labor laws, Employment norms
• Proficiency in Excel, Word & PowerPoint.
• Analytical bent of mind with a strong ability to influence & drive for results.

Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops

• Results & Accountability, Customer Centricity, Adaptive to Change.
• Strong organizational skills & ability to work as part of a team to achieve goals.