HR Service Partner

Job Description

Job Description The HR Service Administrator will be responsible for providing an efficient and effective support to all HR customers, predominantly to the HR Business Partner or HR Manager. The holder of this position will oversee the whole employee lifecycle and admister defined HR processes and procedures, such as Workday processes and document creation. The goal is a efficient way of working, customer satisfaction and contributing to continuous process and quality improvement. Main Responsibilities & Tasks: Provide first level support (e.g. for self-service tools), preparing HR reporting materials and dashboards, maintaining accurate HR data in systems Perform all routine employee life cycle workday processes (e.g. hire, job changes, compensation changes, leave of absence, exits) Ensure high quality maintenance of personnel data Perform all administration and data maintenance tasks related to organizational changes Organize and perform onboarding sessions Create contracts, documents and certifications, and maintenance of personnel files Provide quick and quality answers and solutions to employee inquiries Create standard HR reports and analytics Contribute to continuous improvement and monitor KPIs to improve and adjust service levels and customer satisfaction Create knowledge articles Qualification & Skills: Good level of education in relevant field Proven working experience in an HR role and in a confidential environment Accurate and sound administration experience Capable of prioritising workload quickly and conscientiously, without sacrificing attention to detail Clear and effective written and verbal communication skills Customer focused Approachable and able to demonstrate confidence in dealing with employees at all levels of the Company Effective problem solving skills Fluent in English Ability to competently and accurately work with databases, spreadsheets and software packages