HR Service Center Representative

You will be part of a team that provides accurate and prompt responses to various Human Resources customer inquiries within an HR Service Center. Your key responsibilities will include: - Utilizing knowledge base, documented procedures, policy manuals, HR databases, and other resources to resolve inquiries via telephone, voicemail, or e-mail. - Escalating complex to difficult issues that require specific, in-depth knowledge to the appropriate resource. - Receiving and processing requests for moderate to complex personnel actions in the Human Resources Information System (HRIS) and ensuring data integrity is maintained. - Tracking all customer contacts and following up to ensure satisfactory resolution. - Serving as a first-level contact for most Human Resources administration issues. - Assisting other team members as required. Qualifications required for this role include a high school diploma or equivalent, and five years of experience in Human Resources, including two years in a customer service environment. The company is one of the world's largest providers of products and services to the global energy industry, offering you the challenges, rewards, and opportunities to grow and lead in your career. Location: Sai Radhe Building 100, 101, Pune, Monaghan, 411001, India Requisition Number: 196511 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: GBS Admin Full Time / Part Time: Full Time Compensation Information: Competitive and commensurate with experience.,