HR Ops Lead

As a HR Operations Manager at Bain & Company, you will play a crucial role in overseeing the seamless execution of core people processes and ensuring compliance through audits and support for statutory and financial requirements. Your responsibilities include: - Supervising leave and benefits administration, partnering with insurance teams, and maintaining accurate employee records. - Managing the creation of people dashboards and reports on key metrics such as headcount, attrition, and mobility. - Continuously improving operational efficiency by documenting, simplifying, and automating HR processes. - Building team capability by training HR operations team members and collaborating cross-functionally to support broader HR and business needs. You will also lead in the following areas: HR Operations Leadership: - Designing and evolving the HR operations framework in alignment with business strategy and employee experience goals. - Serving as a center of excellence for operational HR practices and employee lifecycle governance. - Collaborating cross-functionally with global teams, IT, and Finance to ensure a seamless delivery model across systems and jurisdictions. Data-Driven Decision Support: - Owning the design and delivery of HR analytics dashboards, tracking key performance indicators (KPIs) across talent acquisition, mobility, attrition, engagement, and workforce trends. - Generating actionable insights to inform strategic workforce planning, policy decisions, and leadership interventions. Process Transformation & Innovation: - Leading process reengineering efforts across onboarding, employee records, compliance, and mobility. - Championing automation initiatives to improve scalability, accuracy, and efficiency. Governance & Risk Mitigation: - Ensuring compliance with labor laws, audit standards, data privacy regulations, and internal policies. - Partnering with legal and audit teams for risk resolution and continuous improvement in controls. Mobility, Benefits & Experience: - Overseeing Mobility, employee relocations, policy compliance, and stakeholder engagement. - Managing benefits operations including insurance programs, vendor coordination, and process integrity. - Enhancing the employee journey and brand perception through a people-first mindset in HR programs execution. Capability Building: - Developing HR team capabilities through training, mentoring, and knowledge-sharing on systems, tools, and best practices. - Driving operational readiness for new initiatives and talent programs. Skills and Qualifications: - 10+ years of relevant experience in HR Operations & Reporting. - Strong understanding of HR function, fundamentals, and processes. - Proficiency in Excel, PowerPoint with the ability to manage MIS and reporting. - Hands-on experience with HR Systems. - Effective verbal and written communication skills. - Detail-oriented, analytical mindset, organized, strong team player, and customer orientation. - Demonstrated openness, flexibility, and professionalism in executing projects.,