Housekeeping Supervisor

As a Housekeeping Supervisor at our properties in Mangalore, which include Shoolin properties in Kavoor, Hampankatta & Maravoor, Airport Road, your primary responsibility will be to oversee and coordinate the housekeeping team to ensure that all guest rooms, public areas, and back-of-house areas meet the high cleanliness standards of the hotel. Your role will involve managing the housekeeping staff, conducting regular inspections, addressing guest concerns promptly, and ensuring compliance with health and safety regulations. You will be expected to supervise and lead a team of room attendants, housemen, and laundry staff, schedule shifts, and manage time-off requests to ensure adequate coverage. Conducting training sessions to enhance staff skills, evaluating performance, and providing feedback will also be part of your duties. Regular inspections of guest rooms and public areas to maintain cleanliness standards and adherence to quality will be essential. Coordinating with other hotel departments such as the Front Desk and Maintenance to address guest needs, overseeing the preparation of rooms for VIP guests and special events, and monitoring inventory levels of cleaning supplies, linens, and amenities will be some of the tasks you will handle. It will also be your responsibility to ensure that housekeeping activities comply with hotel health and safety policies and industry regulations, and to train staff on safe handling of cleaning chemicals and equipment. Your role will involve maintaining accurate records related to housekeeping operations, compiling and submitting reports on departmental performance, cleanliness standards, and inventory usage to management. Additionally, you will assist in developing and updating housekeeping policies and procedures to ensure efficient operations. We offer a Full-time, Permanent position with benefits that include health insurance, provident fund, and one-time meal during duty hours. The work schedule will be a standard 9-hour day shift, and flexibility is required to meet the business requirements of our properties in Mangalore. Your professional and courteous demeanor with guests and staff will be crucial in delivering exceptional service and ensuring guest satisfaction. If you have a minimum of 2-3 years of experience in housekeeping within the hotel industry, with at least 1 year in a supervisory role, and hold an educational qualification of 12th Pass or Diploma or Bachelors in Hospitality, we invite you to join our team as a Housekeeping Supervisor.,