Housekeeping Supervisor

Designation : Housekeeping Supervisor

Responsible to : EHK/MHK or AHK/AMHK

Qualification : Diploma in Hospitality/BHMT/Craft Course

Experience : 6 - 10 years

Job Summary : responsible for smooth running of the department in the respective shift, confirming to SOP’s, ensuring the checklists are followed, ensuring smooth coordination with other departments.

Duties and Responsibilities

General

*To ensure that the staff are aware of their hours of work and that they adhere to the planned duty roster.

* To make any adjustments necessary in their off-days in consultation with the concerned employees.

*To instruct the staff in cleaning routines and schedules.

*To regularly fill up the cleaning and maintenance checklists and inventories after a complete physical check.

*To liaise with the maintenance department for any maintenance work required in guestrooms or public areas and to initiate work-order forms.

*To inspect and record room status regularly and liaise with the reception desk.

*To issue the relevant keys, keep track of them, and get them safely back.

*To be responsible for following the correct procedures in dealing with lost and found articles when employees hand these in.

*To check the stocks regularly, take delivery of stocks, and issue supplies to attendants.

*To supervise the staff involved in the cleaning and setting up of banquet halls, meeting rooms, and other event venues.

*To check and record the amount and condition of the house linen during collection, dispatch, storage, repair, and use.

*To arrange for the induction and training of staff.

*To regularly appraise managers of individual staff performance.

*To inform the employees of staff welfare schemes and other facilities.

*To liaise with staff from other departments in a way that shows respect for their skills and abilities.

Other skills

• Work experience as a Housekeeping Supervisor or similar role
• Hands-on experience with cleaning and maintenance tasks for large organizations
• Ability to use industrial cleaning equipment and products
• Excellent organizational and team management skills
• Flexibility to work various shifts, including evenings and weekends

Job Types: Full-time, Permanent

Pay: From ₹20,000.00 per month

Benefits:

• Food provided
• Leave encashment
• Provident Fund

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)