Housekeeping Manager

Job Role: Facility Administration

Job Title:

Reporting To: Head - Operations

Department: Operations

Compulsory Qualification:

Preferred Qualification: Any Masters Degree in Healthcare Management from reputed institute / Certificate in Facility Management

Experience

1.

1.

• Oversee the daily operations of the hospital facilities including maintenance, housekeeping and security etc.
• Oversee the maintenance and repair of all hospital equipment, systems and infrastructure, including electrical, plumbing, HVAC and mechanical systems.
• Conduct regular inspections to identify maintenance needs and ensure that all hospital facilities are in good working condition.
• Respond promptly to emergency repair requests to ensure minimal disruption to hospital operations.
• Plan, coordinate and oversee daily housekeeping operations to ensure timely and efficient cleaning of all areas, including patient rooms, public areas, offices and clinical areas.
• Ensure proper use and maintenance of cleaning equipment and supplies.
• Monitor inventory levels of cleaning supplies and place orders as necessary to maintain adequate stock.
• Oversee daily security operations, including patrols, surveillance and monitoring of security systems.
• Ensure the hospital's security systems, such as CCTV, alarms and access control systems are functional and properly maintained.
• Coordinate with other departments to ensure a comprehensive approach to hospital security.

2.

• Negotiate contracts with external service providers and vendors for maintenance, repairs, housekeeping, security and other facility-related services.
• Ensure quality control and service level agreements are met.

3.

• Prepare and manage the facilities management budget, including forecasting future financial needs for maintenance and capital improvements.
• Prepare and manage the housekeeping budget, ensuring cost-effective use of resources.
• Track expenses and identify cost-saving opportunities without compromising quality.
• Develop and manage the security department's budget, including staffing, equipment and training expenses.
• Evaluate and recommend the purchase of new security technologies and equipment, if required.

4.

• Collaborate with hospital leadership to develop long-term plans for facility improvements and expansions.
• Stay informed about industry trends and advancements in facility management to recommend innovative solutions.

5.

• Ensure that the hospital complies with all regulations including health and safety standards.
• Develop safe processes to promote a safe environment for patients, staff and visitors.
• Ensure all maintenance activities comply with relevant health and safety regulations, including fire safety, electrical safety and infection control.
• Coordinate with external contractors and vendors for specialized maintenance and repair work, ensuring compliance with hospital standards and policies.
• Maintain accurate records of all maintenance work, inspections and safety checks.
• Ensure all housekeeping staff follows infection control protocols and health and safety regulations.
• Conduct training sessions for staff on proper cleaning techniques, use of chemicals and safety procedures.
• Collaborate with the infection control team to develop cleaning strategies for infection prevention.
• Develop and implement emergency response plans and protocols for various scenarios, including fires, natural disasters and security breaches.
• Conduct regular emergency drills and training sessions for hospital staff.
• Serve as the primary point of contact for all security-related emergencies and incidents.
• Conduct regular risk assessments and security audits to identify vulnerabilities and implement corrective actions.
• Develop and maintain relationships fire departments and emergency medical services.

6.

• Prepare and present reports on maintenance activities, budget status and project progress to hospital management.
• Maintain open communication with hospital staff and management to address maintenance and housekeeping issues and coordinate effectively.
• Investigate security incidents and breaches, documenting findings and taking appropriate actions.
• Prepare and present reports on security incidents, threats and vulnerabilities to hospital leadership.
• Maintain accurate records of all security-related activities, incidents and investigations.

Required Skill Sets:

1. Strong knowledge of hospital operations, healthcare regulations and financial management.

2. Excellent leadership, communication and interpersonal skills.

3. Ability to handle high-pressure situations and make critical decisions

4. Strong knowledge of building systems, maintenance practices and safety regulations.

5. Ability to manage budgets, resources and staff effectively.