Must have hotel management degree
Willingness to accept the most effective role.
Trains employees and continues learning for employees.
Ensures cleanliness of Hotel, as reflected by service scores and quality assurance inspections.
Complete brand required training, and property management system training, housekeeping portion, to properly understand room statuses and delegation of room assignments for room attendants.
Oversees lost & found and proper recording, storage, and communication to various departments.
Completes and ensures guests requests for cleaning times or specifications are met in a timely manner.
Attends necessary meetings, both departmentally and inter-departmentally, to ensure proper communication. To ultimately benefit the operation and service of the Hotel.
Conduct interviews for potential new hires, perform coach and counseling sessions and/or disciplinary measures, employee evaluations and pass all documentation to management.
Review scheduling based on demands of Hotel, and properly maintain the levels of staffing therein
Maintains par levels of inventory of cleaning supplies, linens, and brand required room materials and elements, to ensure brand standards and consistency measures are met.
Provides, fosters and educate staff on a safe work environment, including proper storage of chemicals and materials needed for daily room cleaning.
Daily inspection of all rooms to ensure cleanliness and brand standards are consistently being met and room attendants are completing tasks in a timely fashion.
Strong managerial leadership skills, including conflict resolution, coaching, development and fosters the work environment suitable for learning and growth within department.

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