Housekeeping Coordinator

Job Description

Job Title: Housekeeping Coordinator Location: Gurgaon, India (Work from Office) Reporting To: Operations Manager Australia Region Working Hours: Aligned with Australian Time Zones About the Role: We’re on the lookout for a proactive, organized, and detail-oriented Housekeeping Coordinator to join our growing operations team in Gurgaon . If you enjoy juggling schedules, working with people, and making sure everything runs like clockwork this could be the perfect fit for you. In this role, you’ll be the vital link between our company and the cleaning vendors who maintain our homes across Australia. You’ll ensure that every property is spotless and guest-ready after check-outs helping us deliver top-quality stays, every time. What You’ll Be Doing: Coordinate with housekeeping vendors across different Australian cities to organize cleanings after guests check out. Keep a close eye on property check-out schedules and make sure cleaning teams are dispatched on time. Communicate with vendors regularly confirming job completion, handling sudden changes, and resolving any scheduling hiccups. Maintain clean and accurate records of completed jobs, and flag any delays or quality concerns to the ops team. Work hand-in-hand with homeowner and customer support teams to make sure our homes are guest-ready on time. Uphold our brand’s cleaning standards by making sure all services meet our hygiene and presentation guidelines. Keep internal dashboards and systems up to date with real-time housekeeping status. Raise vendor-related issues when needed and support the onboarding of new vendors if required. What We’re Looking For: A graduate (preferably in Hospitality, Operations, or a similar field). 1–3 years of experience in operations coordination, vendor handling, or housekeeping roles (hospitality/property management background is a plus). Strong written and verbal communication skills in English. Someone who’s okay working in Australian time zones. Great at multitasking and staying organized, even when things get a little hectic. Comfortable using Excel, Google Sheets, and ideally, familiar with breezeway tool. Most importantly: someone who’s a natural problem-solver, dependable, and takes initiative.