Housekeeping Associate

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike.

The Housekeeping Clerk is responsible for the day to day administrations, cooperating with the Housekeeping team and other departments in terms of guest service.

What will I be doing

As the Housekeeping Clerk, you will be responsible for performing the following tasks to the highest standards:

Log all calls and distribute tasks to relevant team members / departments.

Assist the Assistant Executive Housekeeper with Housekeeping s store management.

Submit the purchase order to maintain housekeeping supplies at par levels.

Assist Room Attendants and Floor Supervisors with guest requests, problems and room availability, etc.

Attend briefings for Room Attendants and Turndown Attendants, ensuring that all relevant information is delivered to them.

Ensure the safety of keys and work phone during operation.

Sign in at the start of a shift and sign out at the end of the shift.

Manage all lost and found items, records, storage and issue management, following standard procedures.

Handle the department s records for monthly attendance, right attendance, annual leave, sick leave, no-pay leave, etc.

File all Housekeeping documents properly.

Assist the Assistant Executive Housekeeper with monthly tracking records where required.

Adhere to the hotel s policies and procedures, Hilton code of business conduct, the hotel s team member handbook, security and emergency policies and procedures.

Perform any duties assigned by the Management team deemed necessary.

The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.