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Hotel Receptionist

Hotel Receptionist

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

SEASONS SUITES

0 years

1 - 2 Lacs

koramangala bengaluru karnataka

Posted:15 hours ago| Platform: SimplyHired logo

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Skills Required

customer service english microsoft office computer skills in-person communication skills hotel experience

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a well-presented, courteous, and professional Front Desk Receptionist to join our front office team. As the first point of contact for our guests, you will play a key role in creating a warm, welcoming, and memorable guest experience.

Key Responsibilities:

Welcome guests and manage check-in and check-out procedures
Handle phone calls, reservations, cancellations, and guest inquiries
Use hotel management software to update bookings and guest records
Coordinate with housekeeping and other departments to ensure guest satisfaction
Process payments and handle billing accurately
Maintain a clean, organized front desk and lobby area
Resolve guest concerns professionally and promptly
Provide information on hotel services, amenities, and local attractions

Requirements:

Previous experience in a hotel front office or receptionist role preferred
Proficiency in hotel reservation systems and basic computer skills
Strong verbal and written communication skills in English
Excellent customer service and problem-solving abilities
Pleasant personality with a professional and presentable appearance
Ability to work shifts, including weekends and holidays

Preferred Qualifications:

Experience with hotel software such as Ezee Absolute, Cloudbeds, or similar systems
Proficiency in Microsoft Office
Knowledge of additional languages is an advantage

Job Type: Full-time

Pay: ₹11,000.00 - ₹19,000.00 per month

Benefits:

Paid sick time
Paid time off

Language:

English (Required)

Work Location: In person

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Hotel Receptionist