Hotel Manager

Job Title: Manager / Senior Manager – Operations (Hotel Reservations)
Location: Udyog Vihar, Gurugram
Shift: Rotational (including night shifts)
Working Days: 6 days (Sunday off)
Gender Preference: Male candidates only
Mode of Interview: Face-to-Face

Role Overview

We are looking for a dynamic and experienced professional to manage end-to-end hotel reservation operations. The ideal candidate will have hands-on experience in GDS systems and will play a crucial role in building and maintaining strong vendor relationships, ensuring process compliance, and driving operational excellence and business growth.

Key Responsibilities

• Manage and strengthen relationships with hotels, suppliers, and content aggregators.
• Handle vendor management, new vendor acquisitions, and contracting.
• Support sales and client relationship teams in RFP processes and client conversions to online booking tools (OBT).
• Oversee client contracting and ensure smooth coordination for business operations.
• Drive collection of revenue from hotel sources and ensure timely payments.
• Negotiate commercial terms with hotels and suppliers to optimize profitability.
• Monitor process quality, ensure compliance standards are met, and implement process improvements.
• Work collaboratively across departments to achieve business targets and enhance operational efficiency.

Required Skills & Experience

• Minimum 2–3 years of experience in hotel reservations using GDS systems (e.g., Amadeus, Sabre, Galileo).
• Strong negotiation, communication, and relationship management skills.
• Proven ability to manage multiple stakeholders and meet business goals.
• Excellent organizational and analytical skills with a focus on process improvement.
• Willingness to work in rotational shifts, including night shifts.

If you have a passion for travel operations and hotel contracting, and enjoy working in a fast-paced environment — this is a great opportunity to grow your career in operations and vendor management.

Job Type: Full-time

Pay: ₹300,000.00 - ₹500,000.00 per year

Work Location: In person