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1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Noida
Work from Office
Manage hotel reservations, update pricing/offers on OTAs, handle guest queries, coordinate ops with teams, manage cancellations, ensure data accuracy, maintain listings, and generate daily/monthly reports for smooth booking operations. Annual bonus Performance bonus Referral bonus
Posted 1 month ago
5.0 - 10.0 years
6 - 8 Lacs
Patna
Work from Office
Area General Manager About the company Treebo Hospitality Ventures is Indias most loved brand and one of the largest chains in the budget segment of hospitality. With a network of 850+ hotels across 120+ cities, Treebo offers travellers the unprecedented value proposition of high-quality stays at affordable prices wherever they go. We are proud of putting dignity back into budget travel where earlier the traveller was forced to contend with poor quality and hygiene. Treebo Hospitality Ventures masterfully combines engineering prowess with deep hospitality expertise. Our operational ethos is clear and focused from Treebo Club, an innovative distribution platform and extremely rewarding loyalty programme to Hotel Superhero, a cutting-edge SaaS solution and a comprehensive hotel management software. With a strong technological foundation and a passion for hospitality, THV aims to deliver exceptional experiences across our diverse portfolio. Our range of brands—Itsy Hotels, Treebo, Treebo Premium and Medalio—provides a symphony of choices that blend quality, comfort and affordability. Treebo is a Great Places to Work certified organisation. We take immense pride in our culture which is built on a strong foundation of 7 values. Some of these values include - “Exhibit Owner Mindset” and “Have the humility and hunger to learn and help learn”, amongst others. We strongly believe in offering our people - “Treebs”, as they are called - unmatched opportunities to learn and grow. If you’re looking to work at a place that is built on strong fundamentals of business and professional conduct, Treebo is the place for you. About the Role As an Area General Manager, you will be responsible for executing the company’s strategic vision of democratizing the joy of travel. You will be responsible for a given area and the portfolio there in to ensure highest levels of guest experience, product quality and business & profitability of the assets. While managing the operations and enabling sales for your portfolio, you will also drive the expansion of our hotel portfolio across your area and beyond through your network. This is a mission critical role that requires a perfect balance of delivering operational excellence, relationship management, and a business development mindset. Key Responsibilities - 1) Operational Excellence Oversee day-to-day operations across multiple hotel properties in your area, ensuring adherence to brand standards and service benchmarks Drive compliance with Treebo's brand standards and SOPs, health and safety guidelines, and service quality norms Conduct audits, quality assurance checks, and drive corrective/preventive actions through hotel partners to maintain Treebo standards Act as the key liaison between the company and hotel partners, ensuring seamless coordination and timely issue resolution Monitor and enhance overall guest satisfaction by ensuring prompt and effective service recovery mechanisms 2) Business Development & Growth Identify, evaluate, and onboard new hotel properties to expand the company’s portfolio within the assigned area Negotiate terms of the agreement and ensure complete alignment with Treebo's operating procedures before onboarding any hotel Collaborate with the central business development team to oversee launch process of the signed properties 3) Sales & MICE Drive regional sales performance by collaborating with internal sales teams and property owners to achieve revenue targets for your portfolio Identify and push sales POCs to close MICE deals for your portfolio properties Support pricing, promotions, and campaigns to drive business at the property level Engage with local corporate clients, event organizers, and travel planners to push business to your portfolio if needed 4) Team & Partner Management Lead, mentor, and develop on-ground portfolio hotel teams to deliver exceptional guest experience in the segment Train hotel staff in brand values, SOPs, and customer service skills to ensure consistency Build strong relationships with hotel owners and partners to foster collaboration and long-term association What Are We Looking For - Strong communication, leadership, and stakeholder management skills. 4–6 years of experience in hospitality management with demonstrated success in both operations and business development. Proven experience in property acquisition and/or sales in hospitality. Knowledge and experience in the MICE segment is highly desirable. Analytical mindset with problem-solving and decision-making capabilities. Ability to thrive in a dynamic, fast-paced environment. Willingness to travel extensively within the assigned geography. Entrepreneurial approach with a strong focus on execution and accountability.
Posted 1 month ago
1.0 - 3.0 years
2 - 5 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job description Position: Hotel Operations / Reservation Location - Airoli Role and Responsibilities Handling all the domestic & international hotel properties for Reservation Handling reservation of Corporate Clients Booking hotel through OTA, GDS and other Portal Should be aware of Chain Name of 5 Star Properties (Domestic / International) Rework, discounts, promotions, hotel contracting, renew of old contracts, checking hotel contents & their scores on respective OTAs extranet Updating hotel content on the hotel website Qualifications and Education Requirements Any diploma / graduate in Hotel Management Preferred Skills Good communication skills Freshers Can Apply Comfortable for rotational shifts Male candidates only * Why Join Us? * - Work with a market leader in the travel industry. - Be part of a vibrant and professional team. - Opportunities to grow your career in a thriving industry. If this role excites you and you meet the requirements, send your CV to snehal.parab@riya.travel or ping me directly text me on 8291049181.
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Surat
Work from Office
Job Title: Training Coordinator Job description AEECPL is an NSDC (National Skill Development Corporation) Approved Training Center committed to providing high-quality vocational training programs. We are dedicated to empowering individuals with the skills and knowledge necessary to succeed in their chosen careers. As we continue to expand our offerings, we are seeking a dynamic and motivated Training Coordinator to join our team. Position Overview: The Training Coordinator will play a crucial role in the execution and coordination of training programs at our NSDC Approved Training Center. The ideal candidate will possess strong organizational and communication skills, with a passion for promoting skill development and lifelong learning. Key Responsibilities: Training Program Execution: Coordinate and facilitate the implementation of NSDC approved training programs. Ensure that training sessions are conducted in accordance with NSDC guidelines and industry standards. Collaborate with trainers, instructors, and subject matter experts to create a positive and engaging learning environment. Logistics and Administration: Manage training schedules, ensuring timely commencement and completion of programs. Coordinate logistical requirements for training sessions, including venue setup, materials, and equipment. Maintain accurate records of participant attendance, assessments, and feedback. Communication and Stakeholder Engagement: Communicate effectively with participants, trainers, and NSDC representatives. Address inquiries and concerns from participants regarding training programs. Foster positive relationships with industry partners, NSDC, and other relevant stakeholders. Quality Assurance: Monitor and evaluate training sessions to ensure adherence to quality standards. Gather feedback from participants and trainers for continuous improvement. Collaborate with NSDC for audits and compliance checks. Qualifications and Skills: Bachelor's degree in a relevant field (Education, Training, Business Administration, etc.). Previous experience in coordinating and executing training programs. Knowledge of NSDC guidelines and procedures. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficient in MS Office suite (Word, Excel, PowerPoint). Minimum Experience: 2-3 years in a training coordination role or related field. Preferred Experience: Experience in coordinating and executing training programs, preferably in a vocational or skill development setting. Familiarity with NSDC guidelines and procedures. Previous exposure to quality assurance processes in training. Experience in stakeholder engagement and collaboration with industry partners. Strong organizational and multitasking skills.
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 6.0 years
2 - 6 Lacs
New Delhi, Faridabad, Gurugram
Work from Office
Candidate must have experience in PPC/Meta Sales calls. Salary upto 45- 65k + incentives For more details call Ruchika @9650997623 Required Candidate profile Excellent Communication skills
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Jaipur
Work from Office
Interview Coordination Recruiter Contact: Ms.Afreen Manzoor Phone Number: +91-9320613279 Availability: 11:00 AM 5:00 PM About the Role Transcom, a global leader in customer experience solutions, is looking for Customer Support Associates to join our team. This role is ideal for individuals who excel in customer engagement, problem-solving, and technical support for international clients. Job Overview: We are currently hiring for the position of Customer Service Associate Hotel Bookings (US Travel Process) at Transcom, Jaipur . Key Responsibility Areas (KRA): Handling inbound and outbound calls related to hotel bookings and customer inquiries. Assisting customers with reservations, modifications, and cancellations. Providing exceptional customer service and maintaining professionalism at all times. Ensuring customer satisfaction by addressing concerns and resolving issues efficiently. Adhering to process guidelines and achieving assigned performance targets. Maintaining accurate records of customer interactions and transactions. Additional Information: Salary: 35,000 CTC + Upto 8,000 Incentives Work Schedule: 5.5 Days Working (Rotational Shifts & Offs) Cab Facility: 180 per night shift for male employees & one-sided cabs for females during odd hours Eligibility: Any Graduate/Undergraduate with excellent communication skills and a minimum of 6 months of BPO experience
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
Noida
Work from Office
Flight Centre Travel Group is looking for Travel Consultant - NCR to join our dynamic team and embark on a rewarding career journey Assist clients in planning and booking travel arrangements. Provide information and recommendations on travel destinations and options. Handle travel inquiries, complaints, and issues professionally. Monitor and report on travel sales performance. Collaborate with travel and tourism teams.
Posted 1 month ago
5.0 - 10.0 years
6 - 8 Lacs
Ayodhya, Agra, Jodhpur
Work from Office
Area General Manager About the company Treebo Hospitality Ventures is Indias most loved brand and one of the largest chains in the budget segment of hospitality. With a network of 850+ hotels across 120+ cities, Treebo offers travellers the unprecedented value proposition of high-quality stays at affordable prices wherever they go. We are proud of putting dignity back into budget travel where earlier the traveller was forced to contend with poor quality and hygiene. Treebo Hospitality Ventures masterfully combines engineering prowess with deep hospitality expertise. Our operational ethos is clear and focused from Treebo Club, an innovative distribution platform and extremely rewarding loyalty programme to Hotel Superhero, a cutting-edge SaaS solution and a comprehensive hotel management software. With a strong technological foundation and a passion for hospitality, THV aims to deliver exceptional experiences across our diverse portfolio. Our range of brands—Itsy Hotels, Treebo, Treebo Premium and Medalio—provides a symphony of choices that blend quality, comfort and affordability. Treebo is a Great Places to Work certified organisation. We take immense pride in our culture which is built on a strong foundation of 7 values. Some of these values include - “Exhibit Owner Mindset” and “Have the humility and hunger to learn and help learn”, amongst others. We strongly believe in offering our people - “Treebs”, as they are called - unmatched opportunities to learn and grow. If you’re looking to work at a place that is built on strong fundamentals of business and professional conduct, Treebo is the place for you. About the Role As an Area General Manager, you will be responsible for executing the company’s strategic vision of democratizing the joy of travel. You will be responsible for a given area and the portfolio there in to ensure highest levels of guest experience, product quality and business & profitability of the assets. While managing the operations and enabling sales for your portfolio, you will also drive the expansion of our hotel portfolio across your area and beyond through your network. This is a mission critical role that requires a perfect balance of delivering operational excellence, relationship management, and a business development mindset. Key Responsibilities - 1) Operational Excellence Oversee day-to-day operations across multiple hotel properties in your area, ensuring adherence to brand standards and service benchmarks Drive compliance with Treebo's brand standards and SOPs, health and safety guidelines, and service quality norms Conduct audits, quality assurance checks, and drive corrective/preventive actions through hotel partners to maintain Treebo standards Act as the key liaison between the company and hotel partners, ensuring seamless coordination and timely issue resolution Monitor and enhance overall guest satisfaction by ensuring prompt and effective service recovery mechanisms 2) Business Development & Growth Identify, evaluate, and onboard new hotel properties to expand the company’s portfolio within the assigned area Negotiate terms of the agreement and ensure complete alignment with Treebo's operating procedures before onboarding any hotel Collaborate with the central business development team to oversee launch process of the signed properties 3) Sales & MICE Drive regional sales performance by collaborating with internal sales teams and property owners to achieve revenue targets for your portfolio Identify and push sales POCs to close MICE deals for your portfolio properties Support pricing, promotions, and campaigns to drive business at the property level Engage with local corporate clients, event organizers, and travel planners to push business to your portfolio if needed 4) Team & Partner Management Lead, mentor, and develop on-ground portfolio hotel teams to deliver exceptional guest experience in the segment Train hotel staff in brand values, SOPs, and customer service skills to ensure consistency Build strong relationships with hotel owners and partners to foster collaboration and long-term association What Are We Looking For - Strong communication, leadership, and stakeholder management skills. 4–6 years of experience in hospitality management with demonstrated success in both operations and business development. Proven experience in property acquisition and/or sales in hospitality. Knowledge and experience in the MICE segment is highly desirable. Analytical mindset with problem-solving and decision-making capabilities. Ability to thrive in a dynamic, fast-paced environment. Willingness to travel extensively within the assigned geography. Entrepreneurial approach with a strong focus on execution and accountability.
Posted 1 month ago
0.0 - 4.0 years
1 - 2 Lacs
Guwahati
Work from Office
Responsibilities: * Manage travel bookings from start to finish * Provide exceptional customer service at all times * Coordinate air tickets & hotel reservations * Collaborate with tour operators on itineraries
Posted 1 month ago
2.0 - 7.0 years
2 - 4 Lacs
Noida
Work from Office
Job Title: Travel Desk Coordinator Department: Travel & Logistics Location: Noida Reports To: Directors & CEO Position Type: Full-Time / 24/7 Availability Job Summary: The Travel Desk Coordinator is responsible for managing and coordinating all travel-related services for employees, executives, and guests. This includes flight bookings (domestic and international), hotel reservations, train bookings, visa documentation, insurance, and passport management. The coordinator maintains strong vendor relationships with travel agencies and service providers, ensuring smooth and timely arrangements. This role requires continuous coordination with the leadership team, directors, CEO, managers, employees, and external guests, ensuring seamless travel operations. Key Responsibilities: 1. Flight Bookings: Handle all domestic and international flight bookings, including last-minute arrangements, special requests, and travel itineraries for employees, guests, and management. 2. Hotel and Accommodation Bookings: Coordinate hotel reservations, ensuring comfortable and cost-effective options that align with company policies. 3. Train and Other Transportation: Book train tickets and manage any other transportation needs required for business-related travel. 4. Visa, Passport, and Insurance Management: Facilitate the process for obtaining visas, passports, and travel insurance for employees and guests, ensuring all documentation is complete and compliant. 5. Vendor Management: Establish and maintain good relationships with travel agencies, airlines, hotels, and other service providers, negotiating for better rates, services, and support. 6. Documentation & Record Keeping: Maintain accurate records of all bookings, travel itineraries, invoices, and related documentation. Ensure timely and correct billing processes, including handling invoices and payments. 7. MIS Reporting: Regularly generate and update management information systems (MIS) reports to track bookings, expenses, and travel-related data for company budgeting and cost tracking. 8. Coordination with Stakeholders: Act as the point of contact for all travel-related queries from the CEO, directors, managers, employees, and external guests. Provide timely and efficient solutions to travel issues, ensuring smooth and hassle-free travel experiences. 9. 24/7 Availability: This is a 24/7 role, requiring flexibility in managing urgent or last-minute travel requests and troubleshooting any travel-related issues that may arise at any hour. 10. Travel Policy Adherence: Ensure that all bookings align with company travel policies and guidelines, while striving to provide cost-effective and efficient travel solutions. Skills & Qualifications: Education: Bachelors degree or equivalent (preferred) in Hospitality, Travel & Tourism, or a related field. Experience: Minimum of 2 years in travel desk coordination or a similar role, with experience in handling domestic and international travel. Strong Communication Skills: Ability to effectively communicate with executives, employees, and external vendors. Vendor Management: Proven experience in managing relationships with travel agencies and service providers. Attention to Detail: Ability to manage multiple bookings, maintain accurate records, and handle intricate travel itineraries. Problem-Solving Skills: Proficient in resolving travel-related issues in a timely and efficient manner. Technical Skills: Familiarity with travel booking systems, MIS tools, and document management software.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Hybrid
Overview: The Secretary will provide administrative support and ensure the smooth functioning of the Senior Vice Presidents (SVPs) and above on day-to-day activities. Roles and Responsibilities: Managing national and international travel reservations (flights, visas, hotels, etc.) for SVP's and above (sometimes for other senior team members) Managing calendar day to day functions on the outlook Ensuring meetings are effectively organized and minutes are maintained Conducting internet searches and gathering data, analyzing and preparing reports Assisting in ad hoc assignments as assigned by the respective manager Arranging for lunch/dinner meetings/ off sites as and when required Filling and submitting monthly reimbursements and assisting in tax management Coordinating and communicating with other departments regularly Generating and analyzing team reports on the internal ERP system Prerequisites: Excellent planning and organizing skills Good time management and multi-tasking skills Good verbal and written communication Confidentiality and Reliability Command over Microsoft Office tools, like Excel, Word, PowerPoint, Outlook Attention to detail Experience 1-5 years Education Any graduate Compensation The compensation structure will be as per industry standards
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
5.0 - 10.0 years
4 - 9 Lacs
Pune
Work from Office
Seeking an experienced Executive Assistant in Pune with 5+ years' relevant experience. Must be fluent in communication. Supports leadership, manages schedules, coordinates meetings, and ensures efficiency. MALE candidate preferred Required Candidate profile Graduate with 5+ years’ EA experience, fluent in communication, proactive, organized, and result-driven. Strong at managing multitasking, and supporting senior leadership in a fast-paced environment.
Posted 1 month ago
5.0 - 10.0 years
12 - 22 Lacs
Gurugram
Work from Office
About the Role: We are seeking a highly skilled Brand Standard & Revenue Auditor to play a crucial role in ensuring that our franchised properties meet the highest standards of brand standards and revenue integrity. In this role, you will be responsible for conducting thorough audits, assessing revenue streams, and ensuring the consistent application of our brand standards across all franchises. This is a key position that requires a keen eye for detail, a strong understanding of operational processes, and the ability to drive improvements in revenue assurance. Key Responsibilities: 1. Ensuring Adherence to Brand Standards: You will be responsible for ensuring that all franchised properties comply with our established brand standards. This includes assessing the overall quality, service delivery, and operational practices to maintain a consistent and strong brand identity. 2. Conducting Structured Audits of Franchise Assets: You will travel periodically to the United States to perform structured audits of franchise assets. These audits will focus on both brand compliance and revenue performance, ensuring that all aspects of the franchise operation align with company expectations. 3. Building Expertise in Revenue Suppression Techniques: A key part of your role will involve understanding and identifying revenue suppression techniques. You will develop the necessary expertise to detect and address discrepancies in revenue reporting, helping to maintain financial transparency across the franchise network. 4. Performing Revenue Assurance Audits: You will conduct detailed audits to ensure that franchises are accurately reporting their revenues. This will involve identifying any instances of suppressed revenue and providing recommendations to correct these issues. 5. Collaboration with DBP & PPM Teams: After each audit, you will collaborate closely with the DBP and PPM teams to ensure that any deficits identified-both from brand compliance and revenue assurance audits are discussed in detail and addressed effectively. Strong communication. and teamwork will be essential in resolving these issues. 6. Unlocking Suppressed Revenue: You will have clear targets for unlocking suppressed revenue across franchises. Your focus will be on ensuring that franchises achieve their full revenue potential by addressing any underlying causes of suppressed reporting. Please Note :- Only Hospitality background experience candidates will be consider for this role.
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
Noida
Work from Office
Role & responsibilities Job Summary: The Travel Desk Coordinator is responsible for managing and coordinating all travel-related services for employees, executives, and guests. This includes flight bookings (domestic and international), hotel reservations, train bookings, visa documentation, insurance, and passport management. The coordinator maintains strong vendor relationships with travel agencies and service providers, ensuring smooth and timely arrangements. This role requires continuous coordination with the leadership team, directors, CEO, managers, employees, and external guests, ensuring seamless travel operations. Key Responsibilities: 1. Flight Bookings: Handle all domestic and international flight bookings, including last-minute arrangements, special requests, and travel itineraries for employees, guests, and management. 2. Hotel and Accommodation Bookings: Coordinate hotel reservations, ensuring comfortable and cost-effective options that align with company policies. 3. Train and Other Transportation: Book train tickets and manage any other transportation needs required for business-related travel. 4. Visa, Passport, and Insurance Management: Facilitate the process for obtaining visas, passports, and travel insurance for employees and guests, ensuring all documentation is complete and compliant. 5. Vendor Management: Establish and maintain good relationships with travel agencies, airlines, hotels, and other service providers, negotiating for better rates, services, and support. 6. Documentation & Record Keeping: Maintain accurate records of all bookings, travel itineraries, invoices, and related documentation. Ensure timely and correct billing processes, including handling invoices and payments. 7. MIS Reporting: Regularly generate and update management information systems (MIS) reports to track bookings, expenses, and travel-related data for company budgeting and cost tracking. 8. Coordination with Stakeholders: Act as the point of contact for all travel-related queries from the CEO, directors, managers, employees, and external guests. Provide timely and efficient solutions to travel issues, ensuring smooth and hassle-free travel experiences. 9. 24/7 Availability: This is a 24/7 role, requiring flexibility in managing urgent or last-minute travel requests and troubleshooting any travel-related issues that may arise at any hour. 10. Travel Policy Adherence: Ensure that all bookings align with company travel policies and guidelines, while striving to provide cost-effective and efficient travel solutions. Preferred candidate profile Education: Bachelors degree or equivalent (preferred) in Hospitality, Travel & Tourism, or a related field. Experience: Minimum of 2 years in travel desk coordination or a similar role, with experience in handling domestic and international travel. Strong Communication Skills: Ability to effectively communicate with executives, employees, and external vendors. Vendor Management: Proven experience in managing relationships with travel agencies and service providers. Attention to Detail: Ability to manage multiple bookings, maintain accurate records, and handle intricate travel itineraries. Problem-Solving Skills: Proficient in resolving travel-related issues in a timely and efficient manner. Technical Skills: Familiarity with travel booking systems, MIS tools, and document management software.
Posted 1 month ago
0.0 - 3.0 years
3 Lacs
Kochi, Palakkad
Work from Office
1. Administrative Assistant Scheduling meetings, managing calendars Handling correspondence (emails, phone calls) Filing, data entry, and document management 2. Office Manager Overseeing office operations and supplies Coordinating between departments Managing support staff 3. Receptionist Greeting visitors Answering phone calls and directing inquiries Managing front-desk operations 4. Executive Assistant Supporting senior executives (e.g., CEO, VP) Preparing reports, handling confidential information Booking travel, coordinating high-level meetings 5. Data Entry Clerk Inputting and updating data in systems Verifying accuracy of information Generating basic reports 6. HR Administrator Assisting with recruitment and onboarding Maintaining employee records Handling HR documentation and scheduling 7. Project Administrator Supporting project managers Tracking progress, schedules, and deliverables Coordinating team communications
Posted 1 month ago
0.0 - 5.0 years
3 - 6 Lacs
Kochi, Palakkad, Coimbatore
Work from Office
Key Responsibilities: Calendar Management: Scheduling and organizing meetings, appointments, and events. Sending reminders and ensuring timely attendance. Communication Handling: Managing emails, calls, and correspondence on behalf of the executive. Drafting and proofreading documents and reports. Travel & Logistics: Making travel arrangements including booking flights, hotels, and transportation. Preparing itineraries and travel documentation. Administrative Support: Organizing files, documents, and records (both physical and digital). Preparing reports, presentations, and briefing materials. Confidentiality Management: Handling sensitive information with discretion and professionalism. Personal Assistance: Supporting personal tasks such as errands, appointments, or family-related coordination (as required).
Posted 1 month ago
3.0 - 6.0 years
3 - 5 Lacs
Ghaziabad
Work from Office
Arrangment of tour schedules in National/international plans with VISA prrocess Maintain approvals in daily schedule & vender management Generate MIS & anlytics data, Email management, scheduling appoiintment, preparing Agendas for meetng Required Candidate profile Calender Management Assisting VP in daily activities preferable male candidate Good communication skills Technolgy proficiency MS Office(word,Excel, Power point) Database management immediate joiner
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
New Delhi, Gurugram
Work from Office
Be involved in all aspect of office management such as employee travel, visa processing, plane and hotel bookings. This will be done for India members as well as employees outside of India as well.Assist colleagues whenever necessary Required Candidate profile Must have a graduation degree (B Com preferred).Have a valid passport valid for at least 1 year.Must be based in the Delhi/ Gurgaon
Posted 1 month ago
1.0 - 5.0 years
3 - 7 Lacs
Kozhikode
Work from Office
We are seeking a dynamic and customer-focused Travel Consultant to join our team. In this role, you will be responsible for creating personalized travel experiences for clients by understanding their needs, offering expert advice, and booking complete travel itineraries. You will assist clients with domestic and international travel planning, including flights, hotels, transportation, tours, and travel insurance.
Posted 1 month ago
2.0 - 7.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Role & responsibilities GDS Proficiency Knowledge Expertise in systems like Amadeus, Sabre, or Galileo for flight, hotel, and car bookings. Ability to issue, reissue, and void tickets quickly and accurately. Corporate Travel Knowledge Familiarity with corporate travel policies, preferred suppliers, and negotiated rates. Ability to optimize travel itineraries and costs based on company travel guidelines. Client-Focused Service Excellent interpersonal and communication skills. Ability to build strong relationships with employees at all levels of the client organization. Problem Solving and Crisis Management Ability to handle last-minute changes, cancellations, and emergency travel needs. Strong decision-making under pressure. Confidentiality & Discretion Respect for the clients internal information, including travel habits and executive movements. Time Management & Multitasking Managing multiple bookings and requests simultaneously with minimal supervision. Relevant Experience: 2–5+ years in a corporate or travel agency setting , especially in a high-volume environment. Prior work in implant operations or onsite travel desks is highly valued. Experience managing travel for senior executives or VIP travelers . Strong record of accuracy and customer satisfaction in previous roles.
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
Gurugram
Work from Office
be involved in all aspect of office management such as employee travel, visa processing, plane and hotel bookings. This will be done for India members as well as employees outside of India as well.Assist colleagues whenever necessary Must have a graduation degree (B Com preferred).Have a valid passport valid for at least 1 year.Must be based in the Delhi/ Gurgaon Experience 2 - 5 Years Industry HR Recruitment Administration IR Training & Development Operations Qualification Professional Degree Key Skills Excellent Verbal Skills Written Communication Skills Travel Booking Admin Activities Office Administrator Travel Arrangements Office Management Microsoft Office Housekeeping Management Housekeeping MNC
Posted 1 month ago
7.0 - 10.0 years
4 - 6 Lacs
Chennai
Work from Office
Role & responsibilities Travel ticket bookings of Cab, Bus, Train, and Flight ( Domestic and International) Hotel Bookings ( Domestic and International) Coordinate with airlines, hotels, and other service provider to ensure smooth travel and negotiate for best rates Ensure all travel arrangements align with company policy and the budget Visa applications and processing Provide support to employees by addressing travel related queries, and assist with any travel changes/emergencies. Maintain accurate records of all travel transactions including expenses, invoices, and travel itineraries Preferred candidate profile Any graduate with at least 7 to 10 years of relevant experience Good written and oral communication Good in MS Excel
Posted 1 month ago
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