41 Hotel Accounts Jobs - Page 2

EXPECTED RESULTS Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay. Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis. Maintain strict security procedures with credit and cash, accounting procedures, issue of room keys and guest confidentiality. Operate switchboard effectively, handling all calls promptly and professionally, greeting all callers and transfer all calls to relevant departments or guest room responding to requests quickly and efficiently. Document accurately all internal and guest messages. Distribute acc...

Job Description Department: Guest Service Designation: Guest Service Associate Reports To: Assistant Manager Guest Service Prime Function: Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as per the standards. Any matter which may effect the interests of ACCOR should be brought to the attention of the Management Facilitates the functioning of and / or oversees the functioning of Guest Service deparment (Front Office and F&B Service) Key Responsibilities: People Management Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction...

About the Role: We are seeking a highly skilled Brand Standard & Revenue Auditor to play a crucial role in ensuring that our franchised properties meet the highest standards of brand standards and revenue integrity. In this role, you will be responsible for conducting thorough audits, assessing revenue streams, and ensuring the consistent application of our brand standards across all franchises. This is a key position that requires a keen eye for detail, a strong understanding of operational processes, and the ability to drive improvements in revenue assurance. Key Responsibilities: 1. Ensuring Adherence to Brand Standards: You will be responsible for ensuring that all franchised properties ...

Role & responsibilities Work Type : Flexible hours (including weekends, evenings, and holidays) Location : Deja Vu Hotel, Coimbatore Reports To : Front Desk Receptionist Key Responsibilities 1. Guest Services & Check-In/Check-Out Greet guests warmly and professionally upon arrival and departure. Perform check-in and check-out procedures efficiently using the hotel management system (PMS). Verify guest information, payment methods, and issue room keys. Provide hotel and local area information, answer questions, and resolve concerns. Offer assistance with luggage, transportation, and directions as needed. 2. Reservation Management Handle new reservations via phone, email, and online booking pl...

Lead hotel accounting operations including revenue, payables, reconciliations (OTA, card, B2C), and monthly financials. Report to HO Accounts Head. Manage hotel accounts team. Required Candidate profile B.Com/M.Com/CA Inter with 5+ yrs in hotel accounting. Strong in OTA/card reconciliations, GST/TDS, Excel & accounting software. Team leader with reporting skills, detail-oriented.

About the Role: The Business Development Manager (Hotels - Bangalore) will play a crucial role in establishing and maintaining robust partnerships with hotels in the Bangalore region. This role involves strategic negotiations, active market analysis, and engagement with hotel partners to ensure competitive pricing, optimal availability, and excellent service standards. Role & responsibilities: Strategic Partner Acquisition: Proactively identify and engage potential hotel partners, expanding our network in the region. Contract Negotiation: Skillfully negotiate terms and conditions with both new and existing hotel partners to secure advantageous agreements. Performance Optimization: Monitor an...

About the Role: The Business Development Manager (Hotels - Kolkata) will play a crucial role in establishing and maintaining robust partnerships with hotels in the Kolkata region. This role involves strategic negotiations, active market analysis, and engagement with hotel partners to ensure competitive pricing, optimal availability, and excellent service standards. Role & responsibilities: Strategic Partner Acquisition: Proactively identify and engage potential hotel partners, expanding our network in the region. Contract Negotiation: Skillfully negotiate terms and conditions with both new and existing hotel partners to secure advantageous agreements. Performance Optimization: Monitor and en...

About the Role: The Business Development Manager (Hotels - Mumbai) will play a crucial role in establishing and maintaining robust partnerships with hotels in the Mumbai region. This role involves strategic negotiations, active market analysis, and engagement with hotel partners to ensure competitive pricing, optimal availability, and excellent service standards. Role & responsibilities: Strategic Partner Acquisition: Proactively identify and engage potential hotel partners, expanding our network in the region. Contract Negotiation: Skillfully negotiate terms and conditions with both new and existing hotel partners to secure advantageous agreements. Performance Optimization: Monitor and enha...

About the Role: The Business Development Manager (Hotels - Delhi) will play a crucial role in establishing and maintaining robust partnerships with hotels in the Delhi region. This role involves strategic negotiations, active market analysis, and engagement with hotel partners to ensure competitive pricing, optimal availability, and excellent service standards. Role & responsibilities: Strategic Partner Acquisition: Proactively identify and engage potential hotel partners, expanding our network in the region. Contract Negotiation: Skillfully negotiate terms and conditions with both new and existing hotel partners to secure advantageous agreements. Performance Optimization: Monitor and enhanc...

Responsibilities: * Manage guest house opns & staff * Ensure cleanliness & maintenance standards * Oversee social media marketing campaigns * Coordinate hotel projects & events * Develop online marketing strategies * Talk to Corporates for Sales

Lead hotel accounting operations including revenue, payables, reconciliations (OTA, card, B2C), and monthly financials. Report to HO Accounts Head. Manage hotel accounts team. Required Candidate profile B.Com/M.Com/CA Inter with 5+ yrs in hotel accounting. Strong in OTA/card reconciliations, GST/TDS, Excel & accounting software. Team leader with reporting skills, detail-oriented.

Cash Deposit in bank Cash collection Night Audit & Income audit process Processing credit card refund Preparing BTC bills & courier Bank statement entries in AR Generating Purchase order from Prolific CSA guidelines : Credit card reconciliation Cash count reconciliation sheet Check & Signing LCU report Process GRN in prolific Joining Formalities, database filing Sending Vendor bills Attendance, Master Data & leave record Monthly Accrual Issuing of LOI and Appointment letters Provide new vendor creation detail Maintaining record of Personal File Exit formalities Guest Experience Help guests you ll be happy to help if someone needs assistance with a request or complaint Make sure all guest bil...

Establish and maintain effective management of the resort s accounting practices and provide a flow of financial information and reporting to all divisions and departments, Home Office and the owners. Prepare the annual budget and capital expenditure plan and monitor actual financial performance to budget. Oversee the financial transactions, including approval of purchase requisitions and orders, payments, petty cash, payroll, audit and other financial requests. Ensure internal controls are in place to provide compliance with financial, legislation and taxation requirements and that our financial, payroll and information systems are effective. Respond immediately to audit issues and oversee ...

Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as per the standards. Any matter which may effect the interests of ACCOR should be brought to the attention of the Management Facilitates the functioning of and / or oversees the functioning of Guest Service department (Front Office and F&B Service) Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure to attend to guest complaints, requests or inquiries regarding the food and services. Establish and maintain seamless co-ordination & co-operation with all departments o...

Job Description Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as per the standards. Any matter which may effect the interests of ACCOR should be brought to the attention of the Management Facilitates the functioning of and / or oversees the functioning of Guest Service department (Front Office and F&B Service) Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure to attend to guest complaints, requests or inquiries regarding the food and services. Establish and maintain seamless co-ordination & co-operation with a...

Job Description Department: Guest Service Designation: Guest Service Executive Reports To: Assistant Manager Guest Service Prime Function: Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as per the standards. Any matter which may effect the interests of ACCOR should be brought to the attention of the Management Facilitates the functioning of and / or oversees the functioning of Guest Service deparment (Front Office and FB Service) Key Responsibilities: People Management Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction....