Hostess

Job Summary:
We are seeking a warm, friendly, and professional Hostess to join our team. The ideal candidate will be the first point of contact for our guests, ensuring they receive a warm welcome and seamless dining experience. You will be responsible for greeting and seating guests, managing reservations, and maintaining a pleasant atmosphere in the dining area.

Key Responsibilities:

• Greet guests with a welcoming smile and professional demeanor.
• Escort guests to their tables and present menus.
• Manage reservations, waiting lists, and table assignments effectively.
• Maintain a clean and organized reception and dining area.
• Communicate with servers and kitchen staff to ensure smooth service flow.
• Address guest inquiries and provide accurate information about the restaurant.
• Handle guest concerns courteously and escalate when necessary.
• Assist in maintaining service standards and guest satisfaction at all times.

Requirements:

• Previous experience as a Hostess or in customer service preferred.
• Excellent communication and interpersonal skills.
• Friendly, approachable, and professional appearance.
• Ability to remain calm and composed in a fast-paced environment.
• Strong organizational and multitasking skills.
• Flexible to work evenings, weekends, and holidays as required.

Job Types: Full-time, Permanent

Work Location: In person