Hostess

Company Description

Since its inception in 2013, Imperfecto Restaurants, a unit of Bel Cibo Hospitality, has established itself as a leader in creating high-end energy bar experiences and exceptional dining spaces. With 10 vibrant energy bars and a renowned nightclub, Imperfecto is celebrated for its personal touch, innovative ambiance, and live music experiences featuring some of Delhi's best live bands. Recognized as one of Delhi’s top restaurants, Imperfecto has become the go-to destination for date nights, business lunches, and special occasions. Its dedication to exceeding expectations and providing a memorable experience has earned it numerous accolades and awards.

Role Description

This is a full-time on-site position for a Hostess at Imperfecto Restaurants, located in Model Town. The Hostess will greet and welcome guests with professionalism and warmth, assist with seating arrangements, and ensure an exceptional guest experience. The role involves managing reservations, maintaining the dining area ambiance, answering guest inquiries, and coordinating with the restaurant team to facilitate smooth operations.

Qualifications

• Strong Interpersonal Skills and the ability to maintain a welcoming and friendly demeanor with guests
• Efficient handling of Reservations and familiarity with reservation systems
• Excellent Communication skills, both verbal and non-verbal, to effectively interact with guests and the team
• Exceptional Customer Service skills to address guest needs and provide a memorable experience
• Professional Phone Etiquette for managing phone inquiries and reservations
• Ability to work in a fast-paced environment and collaborate effectively with team members
• Previous experience in hospitality or a similar customer-facing role is a plus