Job
Description
A Hospitality Manager oversees the daily operations of hotels, resorts, or other hospitality establishments, ensuring seamless guest service and a positive customer experience. They are responsible for managing staff, optimizing occupancy rates, maintaining cleanliness and comfort, and addressing guest concerns. Key Responsibilities: Overseeing day-to-day operations of our hospitality establishment and ensuring the highest level of guest satisfaction and service standards. Managing and supervising staff, including recruitment, training and performance evaluation. Coordinating with various departments, such as the front desk, housekeeping and food and beverage, to ensure seamless operations. Developing and implementing policies, procedures and standards to enhance guest satisfaction, streamline operations and maintain compliance with industry regulations. Monitoring financial performance, managing budgets and identifying strategies to maximise revenue and profitability. Maintaining relationships with vendors, suppliers and partners to ensure quality products and services. Handling guest feedback and resolving complaints or issues promptly and satisfactorily. Required skills and qualifications Preferred Bachelor’s degree in hospitality management, hotel administration or a related field. 5+ years of experience in hospitality management, particularly in upscale hotels, resorts or similar establishments. Knowledge of hospitality industry trends, best practices and regulations in India. Proficiency in hospitality management systems, reservation software, Microsoft Office suite and other relevant applications. A customer-centric mindset with a commitment to delivering outstanding customer service and a passion for creating memorable guest experiences. Strong leadership and organisational skills to manage a diverse team and ensure smooth operations. Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with guests, staff and vendors. Ability to multitask, prioritise and work under pressure in a fast-paced environment. Multilingual with fluency in English, Tamil and other regional languages in India. Relevant professional certifications in hospitality management or related areas. Must be willing to travel. Male Candidate preferred. For Further information contact : 89891 33777 Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Application Deadline: 28/06/2025 Expected Start Date: 01/07/2025
